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ISACA CGEIT Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Value Optimization10%- IT Governance Maturity
  • 1. Maturity assessment models
  • 2. Benchmarking
  • 3. Improvement planning
- Quality and Performance
  • 1. Performance measurement
  • 2. Service quality management
  • 3. Process optimization
- Cost Optimization
  • 1. IT cost efficiency
  • 2. Cost optimization initiatives
  • 3. Total cost of ownership
- Value Creation
  • 1. Innovation and emerging technologies
  • 2. Business value drivers
  • 3. Digital transformation
Topic 2: Benefits Realization20%- Portfolio Optimization
  • 1. Project portfolio management
  • 2. Disinvestment decisions
  • 3. IT investment prioritization
- Change Management
  • 1. Change readiness assessment
  • 2. Organizational change
  • 3. Stakeholder engagement
- Business Case Development
  • 1. Cost-benefit analysis
  • 2. ROI analysis
  • 3. Business case approval process
- Benefits Management Framework
  • 1. Benefits tracking and measurement
  • 2. Benefits identification
  • 3. Benefits realization validation
Topic 3: Risk Optimization30%- Risk Framework
  • 1. Risk governance structure
  • 2. IT risk appetite and tolerance
  • 3. Enterprise risk management (ERM)
- Information Security
  • 1. Security governance
  • 2. Data protection
  • 3. Cyber risk management
- Business Continuity and Resilience
  • 1. Crisis management
  • 2. Disaster recovery planning
  • 3. Business impact analysis
- Risk Assessment
  • 1. Risk identification
  • 2. Risk analysis and evaluation
  • 3. Risk prioritization
- Risk Response
  • 1. Control design and implementation
  • 2. Risk mitigation strategies
  • 3. Risk monitoring and reporting
- Compliance and Assurance
  • 1. Internal control frameworks
  • 2. Audit and assurance
  • 3. Regulatory compliance
Topic 4: IT Resources15%- Application Resources
  • 1. Custom vs. package decisions
  • 2. Application portfolio management
  • 3. Software lifecycle management
- External Resources
  • 1. Service provider relationships
  • 2. Vendor management
  • 3. Outsourcing governance
- Human Resources
  • 1. Training and certification
  • 2. Competency framework
  • 3. Staffing and skills development
  • 4. Performance evaluation
- Technology Resources
  • 1. Capacity planning
  • 2. Technology standards
  • 3. Infrastructure planning
Topic 5: Governance of Enterprise IT25%- Value Delivery
  • 1. Portfolio management
  • 2. Service level agreements
  • 3. Investment management
  • 4. Project governance
- Performance Management
  • 1. Metrics and KPIs
  • 2. Continuous improvement
  • 3. IT balanced scorecard
  • 4. Monitoring and reporting
- Risk Management
  • 1. Compliance and regulatory requirements
  • 2. Business continuity planning
  • 3. Risk assessment and mitigation
- Strategic Alignment
  • 1. Governance framework adoption
  • 2. IT governance policy development
  • 3. IT and business alignment
  • 4. Enterprise architecture alignment
- Resource Management
  • 1. IT service outsourcing
  • 2. Human resource management
  • 3. Knowledge management
- Stakeholder Communication
  • 1. IT governance communication
  • 2. Board and executive communication
  • 3. Governance reporting

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ISACA Certified in the Governance of Enterprise IT Exam Sample Questions (Q73-Q78):

NEW QUESTION # 73
For the entire IT organizations to be agile, all members of the IT organizations need to understand the need for agility and be committed to this process. Which of the following working principles or activity loops are involved for the IT organizations to be agile?
Each correct answer represents a complete solution. Choose all that apply.

Answer: B,C,D


NEW QUESTION # 74
An enterprise incurred penalties for noncompliance with privacy regulations. Which of the following is MOST important to ensure appropriate ownership of access controls to address this deficiency?

Answer: C

Explanation:
According to the web search results, authenticating access to information assets based on roles or business rules is the most important way to ensure appropriate ownership of access controls to address privacy compliance. This is because role-based access control (RBAC) and attribute-based access control (ABAC) are two of the most common and effective methods for enforcing the principle of least privilege, which means granting users only the minimum level of access they need to perform their tasks. This can help to protect the confidentiality, integrity, and availability of information assets, as well as to comply with privacy regulations such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). For example, one of the results1 states that "RBAC is a key component of any organization's compliance strategy, as it helps ensure that only authorized users can access sensitive data and resources". Another result2 explains that "ABAC is a logical model for access control that supports fine-grained authorization based on attributes, environment conditions, and policies". A third result3 discusses how RBAC and ABAC can help organizations achieve privacy compliance by implementing data minimization, purpose limitation, and accountability principles. References := What Is Access Control? | Microsoft Security Access Control Policy and Implementation Guides | CSRC Understanding Data Privacy - A Compliance Strategy Can Mitigate Cyber ...


NEW QUESTION # 75
From a governance perspective, which of the following functions MUST approve the agreed-upon criteria for a new technology-enabled service before submitting the final high-level design to project stakeholders?

Answer: C

Explanation:
Information security must approve the criteria for technology-enabled services to ensure that all security- related considerations, including compliance, risk mitigation, and data protection, are addressed. This step aligns the service design with the enterprise's security policies and regulatory requirements before it progresses to stakeholders. Other functions such as QA and PMO contribute to execution and oversight, but the responsibility for security approvals rests with information security. References: COBIT 2019, ISACA Security Guidance.


NEW QUESTION # 76
Which of the following would be the BEST long-term solution to address the concern regarding loss of experienced staff?

Answer: B

Explanation:
The best long-term solution to address the concern regarding loss of experienced staff is to implement knowledge management practices, because knowledge management is the process of creating, sharing, using, and managing the knowledge and information of an organization1. Knowledge management practices can help capture, document, and transfer the valuable knowledge and expertise of the experienced staff before they leave the organization, as well as facilitate the learning and development of the new or existing staff. Knowledge management practices can also enhance the organizational performance, innovation, and competitiveness by leveraging the intellectual capital and creating a culture of knowledge sharing2. According to a study by 3, the impact of knowledge management practices on employee retention is significant and positive in both IT and banking industries. Another study by 4 found that knowledge management practices can improve job satisfaction and employee retention by fostering a supportive work environment, providing growth opportunities, and rewarding knowledge contributions. Therefore, implementing knowledge management practices can help mitigate the risk of losing experienced staff and their knowledge in the long run.
The other options are not the best long-term solutions, because they are either short-term or partial solutions.
Establishing a mentoring program for IT staff can help transfer some of the knowledge and skills of the experienced staff to the mentees, but it may not be sufficient or systematic enough to capture and preserve all the relevant knowledge. Determining key risk indicators (KRIs) can help monitor and measure the risk exposure of losing experienced staff, but it does not address the root cause or provide a solution for the problem. Retaining key staff as consultants can help retain some of the expertise and experience of the staff, but it may not be feasible or cost-effective in the long term, and it may also create dependency and vulnerability issues for the organization.


NEW QUESTION # 77
A newly established IT steering committee is concerned about whether a system is meeting availability objectives. Which of the following will provide the BEST information to make an assessment?

Answer: A

Explanation:
Performance indicators are quantitative measures that can be used to evaluate the availability of a system or service. They can include metrics such as uptime, downtime, response time, availability percentage, etc. Balanced scorecard, capability maturity levels, and critical success factors are not directly related to availability objectives, but rather to strategic alignment, process improvement, and goal achievement respectively. Reference:= CGEIT Exam Content Outline, Domain 1: Governance of Enterprise IT, Subdomain A: Governance Framework, Task 5: Establish and monitor key performance indicators (KPIs) and key goal indicators (KGIs) that are aligned with strategic objectives.


NEW QUESTION # 78
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