Simulation AP-207 Questions | AP-207 Examcollection Dumps

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| Section | Weight | Objectives |
|---|
| Topic 1: Solution Design | 36% | - Architecture and Design
- 1. Determine organizational security and data access considerations
- 2. Validate data model fitment
- 3. Map Energy and Utilities Cloud components to current architecture
- 4. Define future state architecture
- 5. Understand deployment tools and best practices
- 6. Design future state business processes
|
| Topic 2: Discovery | 13% | - Business Needs Analysis
- 1. Analyze current state processes and user journeys
- 2. Understand current state architecture
- 3. Identify gaps between current processes and Energy and Utilities Cloud capabilities
- 4. Align stakeholder requirements
- 5. Document customer business needs and desired outcomes
|
| Topic 3: Implementation | 38% | - Platform Configuration
- 1. Configure licenses and access
- 2. Implement post-sales processes
- 3. Configure products and pricing
- 4. Enable order capture and contract management
- 5. Perform initial Salesforce and Energy and Utilities Cloud setup
- 6. Execute data migration
- 7. Integrate third-party systems
|
| Topic 4: Test and Deploy Energy and Utilities Cloud Applications and Solutions | 13% | - Testing and Deployment
- 1. Identify deployment stakeholders
- 2. Create deployment plans
- 3. Manage UAT milestones
- 4. Validate Salesforce core and Vlocity components
- 5. Execute user acceptance testing
- 6. Support go-live activities
|
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Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions (Q65-Q70):
NEW QUESTION # 65
An Administrator needs help generating an accurate report to identify the average response time to installing new electricity connections.
What two elements need to be defined during the discovery phase of the implementation?
- A. Define the business stakeholders for the customer's new connections process.
- B. Define the metrics to measure the customer's new connections process.
- C. Define the data to be migrated for the customer's connections process
- D. Identify the data sources to generate the customer's new connections reports and dashboards
Answer: B,D
Explanation:
During the discovery phase of implementing Salesforce Energy and Utilities Cloud, focusing on generating an accurate report for the average response time to installing new electricity connections, two critical elements need to be defined. Firstly, identifying the data sources is essential for generating comprehensive customer new connections reports and dashboards. These data sources could include service request records, installation records, and any other related datasets that capture the timeline from request to connection establishment. Secondly, defining the metrics to measure the process is crucial. Metrics might include average response time, number of installations completed within a target time frame, and customer satisfaction levels post-connection. By focusing on these elements, an organization can ensure that they are capturing and evaluating the right data to improve and report on their new connections process effectively.
Reference = Salesforce Energy and Utilities Cloud documentation emphasizes the importance of understanding the customer lifecycle and enhancing operational efficiency through accurate data management and metric evaluation. Specific references to setting up reports and dashboards, and defining success metrics can be found under topics related to data management and analytics within the Energy and Utilities Cloud resources.
NEW QUESTION # 66
An energy company was recently onboarded on Energy and Utilities Cloud. They want to launch a customer service portal that provides customers with a 360-degree view of their energy and utility accounts and includes guided processes for common actions.
Which Energy and Utilities Cloud application should they use?
- A. Utility Self-Serve Portal
- B. Energy and Utilities Contact Center Console
- C. Customer Acquisition Management
- D. Experience Self-Serve Portal
Answer: A
NEW QUESTION # 67
An energy company wants to show users monthly billed usage information when the user starts the Move Out guided business processes in Energy and Utility Cloud, The usage information is stored in a third-party system with available APIs.
Which three steps must the consultant complete to achieve the required outcome?
Choose 3 answers
- A. Create a new Move Out process to invoke the Integration Procedure and present the result to the user.
- B. Configure integration with Customer Information System.
- C. Configure Integration Procedure to fetch the data from the third-party system using available APIs.
- D. Configure integration with Meter Data Management System
- E. Modify the standard Move Out process to invoke the Integration Procedure and present the result to the user,
Answer: A,C,E
NEW QUESTION # 68
consultant has been tasked with gathering and aligning requirements fram a small group of key stakeholders for an Energy and Utilities Cloud implementation.
Which approach would be most effective for eliciting business requirements from the small group of stakeholders?
- A. Conduct a focus group with all stakeholders to present different future-state sales processes and elicit stakeholder opinions.
- B. Create and deliver a questionnaire to each stakeholder to elicit thoughts on the pros and h. of the current-state sales processes.
- C. Conduct a semi-structured requirement gathering session to walk-through current-state sales processes with the stakeholders to align on common requirements.
Answer: C
NEW QUESTION # 69
A customer has recently installed Energy and Utilities Cloud Which specific license enables an energy company's partners to access applications via a web portal?
- A. Energy and Utilities Cloud for Digital Experience User
- B. Energy and Utilities Base for Digital Experience Partner
- C. Energy and Utilities Base Service
- D. Energy and Utilities Base
Answer: B
Explanation:
The Energy and Utilities Cloud by Salesforce enables energy companies to connect with their partners through dedicated licenses that cater to digital experiences. The "Energy and Utilities Base for Digital Experience Partner" license is specifically designed for partner users who need access to applications via a web portal. This license type provides the necessary access rights and functionalities tailored for partners, ensuring they can efficiently use the Energy and Utilities Cloud's resources in a collaborative environment tailored to the unique needs of energy sector partnerships.
Reference = The details about licensing and partner access can be found under the Salesforce Energy and Utilities Cloud documentation, specifically in the sections discussing user licensing and partner portal configurations. More comprehensive information is available on Salesforce's official resources and documentation regarding the Energy and Utilities Cloud product, focusing on configuration and user license management.
NEW QUESTION # 70
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