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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Admin and Configuration | 12% | - Reports and Dashboards - Mobile Configuration - User Setup and Permissions - Consumer Goods Cloud Data Model |
| Topic 2: Visit Planning and Execution Configuration | 15% | - Configuration of Photo Capture and Survey - Configuration of Inventory Checks and Product Listings - Configuration of Visit Tasks and Task Types - Configuration of Promotion Checks and Promotion Details - Configuration of Visit Plans and Visit Plan Targets - Configuration of Order Capture and Order Submission |
| Topic 3: Visit Planning | 23% | - Territory Management - Visit Plan and Visit Plan Targets - Visit Planning Process - Visit Schedule and Frequency |
| Topic 4: Visit Execution | 23% | - Photo Capture and Survey - Order Capture and Order Submission - Promotion Check and Promotion Details - Visit Execution Process - Inventory Check and Product Listing - Visit Tasks and Task Types |
| Topic 5: Store Execution | 15% | - Assortment Monitoring - Store Survey and Feedback - Planogram Compliance - Store Execution Process |
| Topic 6: Store Execution Configuration | 12% | - Configuration of Store Survey and Feedback - Configuration of Planogram Compliance - Configuration of Assortment Monitoring - Configuration of Store Execution Process |
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NEW QUESTION # 59
Universal Containers is using Communications Cloud Order Management and just onboarded their enterprise sellers and regional champions from various regions. After adding these sellers, the volume of orders has gone up considerably and orchestration is failing because the number of Apex jobs queued is exceeding the maximum allowed.
What should a Consultant suggest to mitigate the orchestration errors?
Answer: A
Explanation:
In Salesforce Communications Cloud Order Management, orchestration steps execute through Apex-based orchestration jobs. When order volume rises sharply-as happens when additional sellers or regional teams begin submitting orders-the system may hit Salesforce's platform limit for queued Apex jobs (50 ร number of licensed Salesforce users). Once this limit is reached, orchestration fails.
Salesforce's official scalability recommendation is to enable Platform Events for Orchestration. This switches Order Management from synchronous Apex-queue processing to asynchronous, event-driven orchestration, which drastically reduces reliance on Apex jobs. Platform Events allow OM to process far more concurrent orchestration steps without hitting queue limits and provide better throughput and resilience for enterprise-scale flows.
Options A and B are incorrect because Salesforce does not increase Apex job limits, and splitting orders is not a best-practice. Option D reduces automation and violates OM design principles.
NEW QUESTION # 60
How can a Field Sales Manager access a photo taken by a Field Rep of a defective In-store asset
Answer: B
Explanation:
Field Sales Managers can access photos taken by Field Reps of defective in-store assets through the asset record to which the photos are linked. This provides a direct association between the asset and its condition.
NEW QUESTION # 61
What object can be used to store the KPIs?
Answer: A
Explanation:
The Assessment Indicator Definition defines the KPI or measurable parameter that field representatives capture during Retail Execution. It provides the reusable definition of what must be measured, such as the number of products on a shelf, product facings, stock availability, promotional compliance, or another store- performance indicator.
Salesforce supports several data types for Assessment Indicator Definitions, including Number, Boolean, Date Time, Text, Decimal, and Picklist. The definition can then be associated with one or more Assessment Task Definitions covering products, product categories, promotions, planograms, or custom assessment scenarios.
The Assessment Indicator Definition works together with two additional KPI objects. A Retail Store KPI associates the indicator with its business context and defines the expected or target value. A Retail Visit KPI stores the actual result captured by the field representative during a specific visit. Salesforce therefore separates the reusable KPI definition, target configuration, and transactional result into distinct layers.
This design enables the same Assessment Indicator Definition to be reused across multiple store groups, products, locations, and visits while maintaining separate targets and actual values for each applicable context.
Study Guide Topics:Data Setup - > Assessment Indicator Definition - > Retail Store KPI - > Retail Visit KPI -
> KPI Measurement
NEW QUESTION # 62
With which object is the promotion object directly associated?
Answer: B
Explanation:
The Promotion Channel object establishes the association between a Promotion and the retail destination where the promotion applies. Salesforce uses this intermediary object so that a single promotion can be distributed flexibly across different stores, store groups, or customer accounts.
In the Consumer Goods Retail Execution data model, Promotion represents the promotional activity itself.
Promotion Channel is defined as the association of a Promotion with a Retail Store, Retail Store Group, or Account. This structure supports many-to-many promotional relationships without requiring the Promotion object to maintain a direct relationship with every individual retail location.
Product participation is modeled separately. Promotion Product associates a Promotion with an individual Product2 record, while Promotion Product Category connects a Promotion with a product category. This distinction allows Salesforce to separate two important questions: what merchandise is included in the promotion, and where the promotion is being executed.
During Promotion Check execution, these relationships enable Salesforce to identify the promotion applicable to the visited store and determine its associated product or category context.
Therefore, Promotion Channel is the standard object directly associated with Promotion for defining its retail distribution context.
Study Guide Topics:Data Setup - > Promotion - > Promotion Channel - > Promotion Product - > Retail Store
NEW QUESTION # 63
A developer has modified the EPC price amount of one mobile device using the Product Designer from Communications Cloud. After the price has been changed, the developer wants to check the previous EPC price amount to track pricing metrics and get some forecast metrics.
How can the developer check the previous price amount on the mobile device?
Answer: D
Explanation:
To track pricing changes, Salesforce recommends enabling Field History Tracking on Price List Entry, which logs:
Old price
New price
User
Time of change
This is the simplest way to review previous pricing.
Why others are wrong:
A requires custom triggers-not recommended.
C EPC Project history tracks metadata changes, not price list values.
D Versioning is for product specifications, not PLE prices.
NEW QUESTION # 64
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