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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Hardware | 25% | - Custom PC builds & specialized hardware - PC components, installation & configuration - Hardware maintenance & upgrades - Peripherals & storage devices - Power supply & cooling systems |
| Topic 2: Hardware and Network Troubleshooting | 28% | - Component failure diagnosis & repair - Hardware problems & solutions - Troubleshooting methodology - Network issues & resolution |
| Topic 3: Virtualization and Cloud Computing | 11% | - Cloud infrastructure & resource management - Cloud service models & deployment types - Virtual & cloud security - Virtualization concepts & hypervisors |
| Topic 4: Mobile Devices | 13% | - Hardware components & replacement - Synchronization & data management - Network connectivity & configuration - Mobile device security & troubleshooting |
| Topic 5: Networking | 23% | - Network devices & configuration - Network types, topologies & cables - Wireless networking standards & security - Network connectivity & troubleshooting - IP addressing & protocols |
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NEW QUESTION # 434
A customer wants a new desktop machine that can run recently released, popular video games.
Which of the following should a desktop technician consider when building the machine? (Choose two.)
Answer: A,B
Explanation:
Modern, popular video games require a high amount of system memory to load large game assets and maintain smooth performance during gameplay. A dedicated graphics card is essential for handling advanced graphics processing, higher frame rates, and modern rendering technologies required by recently released games.
NEW QUESTION # 435
A company updates its office with a new multifunction printer. Users report issues when they try to use scan-to-email functionality. The technician must ensure this feature is properly enabled.
Which of the following should the technician do to resolve this issue?
Answer: D
Explanation:
Scan-to-email functionality on a multifunction printer relies on proper configuration of an SMTP (Simple Mail Transfer Protocol) server. The printer must know how to send outgoing email, which requires settings such as:
SMTP server address
Port number (commonly 25, 465, or 587)
Authentication credentials (username/password)
Encryption method (SSL/TLS if required)
If scan-to-email is not working, the most common cause is incorrect or missing SMTP configuration. Without this setup, the printer cannot send scanned documents via email.
NEW QUESTION # 436
A technician is working on a RAID 1 array that is apparently degraded. The technician verifies the RAM and power are both operating as expected.
Which of the following can the technician do to further isolate the issue?
Answer: D
Explanation:
A degraded RAID 1array usually means one of the drives has failed or is failing. The correct next step is to run diagnostics on each drive to identify the faulty one. RAID 1 uses mirroring, so one good drive should still contain all the data.
NEW QUESTION # 437
Employees report that a shared laser printer has difficulty printing on thick paper. A technician verifies that the printer works as expected on standard paper, but output on thick paper is easily smudged when touched.
Which of the following should the technician do first?
Answer: B
Explanation:
The correct answer is B. Change the fuser temperature.
According to CompTIA A+ Core 1 220-1201 objectives under Printers:
* A laser printer fuses toner onto paper using heat and pressure. Thicker paper often requires a higher fuser temperature to properly adhere the toner.
* If the output smudges on thick paper but prints fine on standard paper, adjusting the fuser temperature is the first step before performing more invasive maintenance or replacing parts.
Why the other options are incorrect:
* A. Install a maintenance kit: Typically includes rollers, belts, and other parts; this is not the first action if the issue is temperature-related.
* C. Clean the transfer roller: Cleaning may improve print quality, but smudging on thick paper usually relates to insufficient fusing heat.
* D. Install an OEM toner cartridge: The issue is unlikely to be caused by non-OEM toner if standard paper prints correctly.
References:
CompTIA A+ Core 1 (220-1201) Exam Objectives - Printers: "Given a scenario, troubleshoot printing problems including smudging, paper jams, and fuser issues." Mike Meyers' CompTIA A+ Certification Guide, 13th Edition, Chapter on Printer Troubleshooting and Maintenance.
NEW QUESTION # 438
Users working with large files back up the files to external hard drives. One user's files take longer to back up than other users' files. The user has tried backing up the files to other users' drives with the same results. Which of the following steps should the technician take first to correct this issue?
Answer: D
Explanation:
If a hard drive is heavily fragmented, file read/write operations can take significantly longer, causing slow backup speeds. Defragmenting the drive organizes the data for more efficient access.
Why Not A (Replace the hard drive's USB cable): A faulty cable would typically cause disconnections or errors, not just slower speeds.
Why Not C (Update the storage drivers): This might help if the issue is with system drivers, but the described symptoms point to a fragmentation issue.
Why Not D (Compress the files): Compression reduces file size but does not address the root cause of the slow backups.
CompTIA A+ Exam Reference: Core 2 (220-1102), Section 3.1, storage troubleshooting.
NEW QUESTION # 439
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