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Microsoft AB-620 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Plan and Configure Agent Solutions30-35%- Plan agent solutions
  • 1. Plan responsible AI strategy
  • 2. Evaluate security and governance considerations
  • 3. Plan channels and deployment
  • 4. Plan identity strategy
  • 5. Plan reusable agent components
  • 6. Plan integration with enterprise systems
  • 7. Design agents for internal or external audiences
Topic 2: Integrate and Extend Agents in Copilot Studio40-45%- Integrate agents with enterprise systems
  • 1. Integrate REST APIs and external services
  • 2. Use connectors and custom connectors
  • 3. Integrate with Microsoft Foundry and Azure services
  • 4. Configure Azure AI Search and enterprise knowledge sources
  • 5. Implement Model Context Protocol (MCP)
- Build advanced agent solutions
  • 1. Design and implement multi-agent solutions
  • 2. Automate computer-use and orchestration scenarios
  • 3. Implement human-in-the-loop workflows
  • 4. Configure actions and tools
  • 5. Create agent flows
Topic 3: Test and Manage Agents20-25%- Monitor and manage agent solutions
  • 1. Use Power Platform pipelines and ALM processes
  • 2. Test and validate agent behavior
  • 3. Manage deployments and environments
  • 4. Monitor agent flows and performance
  • 5. Apply responsible AI practices
  • 6. Implement governance and security controls

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Microsoft Designing and Building Integrated AI Agent Solutions in Copilot Studio Sample Questions (Q88-Q93):

NEW QUESTION # 88
An agent in Copilot Studio must retrieve real-time data from an external system that exposes a REST API.
The API returns structured JSON data and requires authentication.
The agent must call the API during conversations to fulfill user requests.
The agent must retrieve real-time data from the external system by calling an authenticated REST API during a conversation.
The solution must use a supported mechanism that executes the REST API call and the call must be explicitly configured to run at runtime.
You need to determine which approaches add the REST API to the agent.
Which two solutions meet the goal? Each correct answer is a complete solution.
NOTE: Each correct selection is worth one point.

Answer: A,F

Explanation:
[A] Configure an HTTP action and invoke it from a topic during the conversation.
This is a correct and supported solution.
You can fulfill this requirement directly within Microsoft Copilot Studio by configuring an HTTP Request node (HTTP action) inside a topic.
Real-Time Execution: The HTTP action is explicitly executed at runtime during the live conversation when the specific topic is triggered.
Native Authentication Support: The HTTP Request node allows you to securely pass authentication tokens, API keys, or custom credentials directly within the request headers.
Handles Structured JSON: The node natively supports standard REST methods (GET, POST, PATCH, PUT, DELETE) and can ingest structured JSON data, allowing you to parse and store the returned values into agent variables for use later in the conversation.
[C] Add the REST API as a tool and call it either by using a topic or agent instruction.
Depending on how your agent architecture is managed, you could also fulfill this requirement using these alternative methods:
*-> REST API Tools (OpenAPI Plugins): You can upload an OpenAPI specification directly into Copilot Studio to register the REST API as a native REST API tool/action.
* Power Automate Flows: You can invoke a Power Automate cloud flow from a topic, using the HTTP connector inside the flow to retrieve and pass back the JSON data.
Reference:
https://learn.microsoft.com/en-us/microsoft-copilot-studio/agent-extend-action-rest-api


NEW QUESTION # 89
A company uses multiple Copilot Studio agents that perform specialized tasks.
You need to configure a Copilot Studio agent in your environment to connect to an external agent.
What should you do?

Answer: A

Explanation:
Comprehensive and Detailed Explanation From Microsoft AB-620 Study Guide: An external agent that supports Agent2Agent is connected by supplying its A2A endpoint and the required authentication configuration. The endpoint represents a collaboration interface between independently orchestrated agents, enabling the Copilot Studio agent to delegate a task and receive the partner agent's response. Generative answers cannot call another agent merely because both use generative AI; they retrieve and synthesize from knowledge sources. A Power Platform connector could wrap an ordinary API, but it would not use the specified A2A agent contract and would lose agent-to-agent semantics. Adding the target as indexed knowledge would only make a corpus searchable and would not execute the target agent. The endpoint must be the A2A message endpoint, not just a website or agent-card URL. The builder should give the connection a discriminating description, configure authentication if the endpoint is protected, and validate handoff behavior in the test pane. Production planning should include timeout, failure, logging, and data-sharing boundaries between the two agents. Study Guide alignment: Integrate and extend agents in Copilot Studio > Configure multi-agent collaboration from Copilot Studio > Create a multi-agent solution by using A2A protocol.


NEW QUESTION # 90
You need to plan how Fabrikam Inc. will reuse shared components across multiple agents while limiting who can change the shared components in Copilot Studio Lite.
Which approach should you use for each requirement? To answer, move the appropriate components to the correct requirements. You may use each component once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content NOTE: Each correct selection is worth one point

Answer:

Explanation:


NEW QUESTION # 91
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear on the review screen.
A company is configuring an agent in Copilot Studio that uses a generative answers node inside multiple topics.
The company requires responses to meet the following requirements:
- Must use an executive summary format.
- Must apply only within a specific topic.
- Must continue using configured knowledge sources.
- Must comply with connector security controls.
You need to configure a custom prompt to meet the formatting requirements.
Solution: Remove the generative answers node and rely only on the custom prompt to produce formatted responses.
Does the solution meet the goal?

Answer: A

Explanation:
Correct:
* Create a custom prompt tool in the specific topic that instructs the model to respond using an executive-summary structure.
To fulfill all the requirements in the best way, you must configure the custom instructions directly inside the specific Generative Answers node properties within that targeted topic.
By default, editing custom instructions at the global agent level or the Conversational boosting system topic applies globally. To scope formatting changes to only one topic while keeping configured data sources and security intact, you must override the instructions at the node level.
Incorrect:
* Add instructions in the custom prompt tool to restrict connector access during runtime.
* Configure the custom prompt tool at the topic level so that other topics are not affected.
* Remove the generative answers node and rely only on the custom prompt to produce formatted responses.
Reference:
https://learn.microsoft.com/en-us/microsoft-copilot-studio/nlu-boost-node


NEW QUESTION # 92
A company integrates a Model Context Protocol (MCP) service that exposes ticket-management operations.
The MCP service requires authenticated requests and exposes multiple callable operations that must be selectively governed for agent use.
To meet the business needs, the MCP configuration must meet the following requirements:
* Only the allowed capabilities must be callable during conversations.
* Requests must succeed without embedding credentials in topic steps.
* The agent must be configured to send requests to the correct backend.
You need to configure MCP tools for the agent.
Which setting should you configure for each requirement? To answer, move the appropriate settings to the correct requirements. You may use each setting once, more than once, or not at all.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation:
Requirement
Correct setting
Only the allowed capabilities must be callable during conversations.
CreateTicket, EscalateIncident, GetTicket, UpdateSLA
Requests must succeed without embedding credentials in topic steps.
API key header X-API-Key
The agent must be configured to send requests to the correct backend.
Server URL
MCP servers can expose several tools, but an agent should receive access only to operations approved for its business role. Therefore, the specified ticket operations-CreateTicket, EscalateIncident, GetTicket, and UpdateSLA-represent the permitted capability set. In Copilot Studio, all MCP tools are initially enabled through Allow all . To enforce selective governance, the author disables Allow all and enables only the approved individual tools. Newly added server tools then remain disabled by default.
The X-API-Key header addresses authentication. The API key is configured as part of the MCP connection rather than embedded in individual topic nodes. During execution, Copilot Studio places the supplied credential in the configured request header, keeping authentication management separate from conversation logic.
The Server URL identifies the MCP endpoint to which Copilot Studio sends protocol requests. An incorrect URL would direct the agent to the wrong service or prevent MCP initialization and tool discovery.
Relevant study-guide area: Integrate and extend agents in Copilot Studio # Add tools to agents # Configure MCP tools . See Connect an agent to an existing MCP server and Customize MCP tool selection


NEW QUESTION # 93
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