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Cisco 800-150 Exam Syllabus Topics:

Topic	Details
Topic 1	Common Service Tasks and Tools: This section of the exam measures the skills of a Technical Support Engineer and focuses on tasks commonly needed to manage Cisco devices. It explains how devices boot up, introduces common Cisco IOS commands, and identifies tools for file management. It shows how to confirm physical connections, remotely access devices, and connect to the console port. It also covers how to capture the status of a device, recover passwords, and replace devices by using proper tools. Students are also taught how to find serial numbers on Cisco equipment to assist with support and maintenance activities.
Topic 2	Cisco Software: This section of the exam measures the skills of a Network Engineer and discusses Cisco’s software systems and licensing. It explains the difference between IOS install and bundle modes and gives an overview of different licensing models. Students learn how to manage Cisco software images, including backing up, transferring, and installing images via FTP, TFTP, or USB. It also covers how to handle configuration files to keep devices running properly and ensure smooth upgrades or replacements.
Topic 3	Networking Foundations: This section of the exam measures the skills of a Network Engineer and covers the basic building blocks of computer networking. It explains different types of networks like local area networks and wireless networks, and introduces lightweight wireless LANs. It describes the layers of communication models like the OSI model and TCP IP stack, and explains how data moves across networks. It also discusses the physical cabling used in networks, such as Ethernet and fiber optics. Students will learn about network switching, IP addressing, subnetting, and routing at Layer 3. The section also introduces Cisco’s campus network devices, data center switches, UCS servers, and collaboration devices, describing their roles and functions in the network.
Topic 4	Cisco Hardware Replacement: This section of the exam measures the skills of a Technical Support Engineer and teaches how to safely and correctly replace Cisco hardware. It explains safety procedures such as creating safe work zones and handling electrostatic discharge. Students learn the step-by-step processes to replace a wide range of Cisco devices, from switches and routers to firewalls, UCS servers, and collaboration endpoints. It also covers configuring Cisco NX-OS software, including understanding operating modes, boot procedures, and password recovery, and introduces Cisco collaboration endpoint solutions like IP phones and video systems.

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Cisco Supporting Cisco Devices for Field Technicians Sample Questions (Q19-Q24):

NEW QUESTION # 19
Drag and drop the Cisco collaboration components from the left onto the corresponding descriptions on the right.

Answer:

Explanation:

Explanation:
These components are part of theCisco Collaboration System Architecture (CSA), and are reviewed in the FLDTEC trainingunderCisco Equipment and Collaboration Basics:
* Call Control: Managed by services likeCisco Unified Communications Manager (CUCM), it routes and connects calls.
* Collaboration Applications: Provide added value services such asvoicemail (Unity),messaging (IM& P), presence, and more.
* Edge Devices: IncludeCisco ExpresswayandCUBE(Cisco Unified Border Element), offering secure access and traversal for mobile/remote endpoints.
* Conferencing: Powered by platforms likeCisco Meeting ServerorWebex, enabling multi-party conferencing.
* Endpoints: Include bothhardware (IP phones, video units)andsoftware (Webex app)that users interact with directly.

NEW QUESTION # 20
Drag and drop the virtualized data center components from the left onto the corresponding descriptions on the right.

Answer:

Explanation:

Explanation:

In theFLDTEC curriculum, Cisco emphasizes understanding of virtualized components in enterprise networks and UCS environments:
Virtual Switch- Operates within a hypervisor, replicates L2 behavior for inter-VM and external connectivity.
Type 1 Hypervisor- Also called "bare-metal," examples include VMware ESXi and Microsoft Hyper-V Core; optimized for data center performance.
Virtual Machine (VM)- A logical instance of a system that runs its own OS and apps, powered by virtualized CPU, RAM, and storage.
Type 2 Hypervisor- Runs atop an existing OS (e.g., VMware Workstation, VirtualBox), ideal for labs and dev/testing.
Mastering these definitions supports field technicians inUCS deployments, virtualization troubleshooting, and remote infrastructure diagnostics.

NEW QUESTION # 21
Which function does the Stack Port 1 serve on a Cisco Meraki switch?

A. It provides a dedicated uplink to the Meraki cloud for management.
B. It connects to the Stack Port 2 of the previous switch in a stack configuration.
C. It connects to the Stack Port 2 of the next switch in a stack configuration.
D. It serves as a high-speed interconnect for clustered switches.

Answer: D

Explanation:
On Cisco Meraki switches, Stack Port 1 (along with Stack Port 2) is used to form a physical stacking connection between multiple switches. These stack ports are dedicated high-speed interconnects that enable multiple switches to operate as a single logical switch.
The stacking topology depends on the number of switches, but Stack Port 1 serves as one side of this high-speed inter-switch communication channel - not for management or cloud access.

NEW QUESTION # 22
Which type of license is locally managed and does not require external tools for management?

A. RTU licenses
B. Hybrid licenses
C. Smart licenses
D. PAK licenses

Answer: A

Explanation:
Right-To-Use (RTU) licenses are locally managed licenses that allow users to activate specific features on Cisco devices without the need for external tools or connectivity to Cisco's licensing infrastructure. These licenses operate on an honor-based system, where the user agrees to comply with the licensing terms without mandatory enforcement mechanisms.
In contrast:
Hybrid licenses combine aspects of traditional and smart licensing models.
PAK (Product Authorization Key) licenses require registration and activation through Cisco's licensing portal.
Smart licenses necessitate communication with Cisco's Smart Licensing servers for activation and management.

NEW QUESTION # 23
Which two results are achieved by briefly pressing the restore/reset button on a Cisco Meraki switch? (Choose two.)

A. Cloud management is disabled.
B. The management interface is cleared.
C. The downloaded configuration is deleted.
D. A full factory restore is performed.
E. The device reboots.

Answer: B,E

Explanation:
On aCisco Meraki switch, briefly pressing therestore/reset button(typically less than 5 seconds) triggers:
* A reboot of the device(Option A)
* Clearing of the local management interface settings(Option D), which may include temporary network information such as DHCP leases or local overrides.
To perform a full factory reset (Option B), the button must be held down for a longer duration, usuallymore than 10seconds. Options C and E do not reflect standard reset behavior.
Reference:Supporting Cisco Devices for Field Technicians (FLDTEC) - Maintenance and RMA Procedures

NEW QUESTION # 24
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