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Salesforce Certified Administrator Salesforce-Certified-Administrator certification exam offers a quick way to validate skills in the market. By doing this they can upgrade their skill set and knowledge and become a certified member of the Salesforce Certified Administrator Salesforce-Certified-Administrator exam. There are several benefits of Salesforce-Certified-Administrator Certification that can enjoy a successful candidate for the rest of their life. Salesforce-Certified-Administrator also offers valid dumps book and valid dumps free download, with 365 days free updates.

Salesforce Salesforce-Certified-Administrator Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Workflow and Process Automation16%- Automation Tools
  • 1. Business Process Automation
  • 2. Approval Processes
  • 3. Flow Builder
Topic 2: Sales and Marketing Applications12%- Sales Productivity
  • 1. Accounts and Contacts
  • 2. Leads
  • 3. Opportunities
- Marketing Features
  • 1. Campaign Management
  • 2. Campaign Influence
Topic 3: Productivity and Collaboration7%- Collaboration Tools
  • 1. Calendar Management
  • 2. Chatter
  • 3. Activities
Topic 4: Data and Analytics Management14%- Data Management
  • 1. Import and Export Data
  • 2. Data Quality
  • 3. Duplicate Management
- Analytics
  • 1. Dashboards
  • 2. Reports
Topic 5: Configuration and Setup20%- User Interface Configuration
  • 1. Lightning Experience Settings
  • 2. App Customization
- Company Settings
  • 1. Fiscal Year Configuration
  • 2. Business Hours and Holidays
  • 3. Organization Settings
Topic 6: Service and Support Applications11%- Customer Support
  • 1. Case Management
  • 2. Knowledge
  • 3. Entitlements
Topic 7: Object Manager and Lightning App Builder20%- Object Customization
  • 1. Record Types
  • 2. Fields and Relationships
  • 3. Custom Objects
- Page Customization
  • 1. Dynamic Forms
  • 2. Lightning Record Pages

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Salesforce Certified Administrator Sample Questions (Q173-Q178):

NEW QUESTION # 173
Ursa Major Solar has service level agreements (SLA) that are routed to support queues. Cases that meet the 24 hour SLA need to be automatically re-assigned to the next tier queue.
Which feature should be used to fulfill this requirement?

Answer: C

Explanation:
Explanation
To re-assign cases that meet the 24 hour SLA to the next tier queue, the administrator should use a case escalation rule that defines the criteria for escalating cases, such as age or priority, and the actions to perform when those criteria are met, such as changing owner or sending email alerts. Case escalation rules can help ensure that cases are handled in a timely manner and escalated to appropriate users or queues. Einstein Case Routing, Auto-response rule, and Case assignment rule are not able to re-assign cases based on SLA or age.
References: https://help.salesforce.com/s/articleView?id=sf.case_escalation.htm&type=5


NEW QUESTION # 174
The business development team at Cloud Kicks thinks the account creation process has too many fields to fill out and the page feels cluttered. They have requested the administrator to simplify the process.
Which automation tool should an administrator use?

Answer: C

Explanation:
Explanation
Flow builder is an automation tool that allows administrators to create flows that guide users through screens, collect data, and perform actions on records. It can be used to simplify the account creation process by creating a screen flow that shows only the essential fields for creating an account and hides any unnecessary fields or sections from the page layout. Approval process, workflow rule, and validation rule are not automation tools that can simplify the account creation process; they are used for different purposes such as approving records, updating fields, or enforcing data quality. References:
https://help.salesforce.com/s/articleView?id=sf.flow_builder.htm&type=5


NEW QUESTION # 175
An administrator at Universal Containers is reviewing current security settings in the company's Salesforce org.
What Should the administrator do to prevent unauthorized access to Salesforce?

Answer: C


NEW QUESTION # 176
The Administrator at Universal Container wants to add branding to salesforce.
Which two considerations should the administrator keep in mind?
Choose 2 Answers

Answer: B,C

Explanation:
Explanation
Themes are a way to customize the look andfeel of Salesforce by changing the colors, images, and logos that appear on Lightning Experience pages. However, there are some limitations and considerations when using themes, such as: only one theme can be active at a time, and a theme applies to the entire org; themes apply only to Lightning Experience and do not affect Salesforce Classic or the Salesforce mobile app; up to 300 custom themes can be created, modified, or cloned from the built-in themes; Chatter external users see the built-in Lightningtheme only and cannot see custom themes.
References:https://help.salesforce.com/s/articleView?id=sf.themes_overview.htm&type=5


NEW QUESTION # 177
Once an opportunity reaches the negotiation stage at cloud kicks, The Amount fields becomes required for sales users. Sales managers need to be able to move opportunities inti this stage without knowing the amount.
How should the administrator require this field during the negotiation stage for sales users but allow their managers to make changes?

Answer: A

Explanation:
Explanation
To require the Amount field during the negotiation stage for sales users but allow their managers to make changes, the administrator should configure a validation rule that checks if the user profile is not a sales manager, the stage is negotiation, and the amount is blank. This will prevent sales users from saving the record without entering an amount, but allow sales managers to do so. Making the field required for all users will not meet the requirement. Creating a formula field or assigning the administrator profile to the managers will not affect field requirement. References:
https://help.salesforce.com/s/articleView?id=sf.validation_rules_overview.htm&type=5


NEW QUESTION # 178
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