Pass Guaranteed 2026 PEGACPDC25V1: Certified Pega Decisioning Consultant 25–The Best Practice Test Engine

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Pegasystems PEGACPDC25V1 Exam Syllabus Topics:

TopicDetails
Topic 1
  • AI and Arbitration: Explores AI-powered action arbitration, prioritization, and using business levers for action selection.
Topic 2
  • Actions and treatments: Focuses on defining and managing customer actions for web and outbound channels.
Topic 3
  • Channels: Covers implementing real-time containers, offer emails, and third-party integrations for multi-channel delivery.
Topic 4
  • Customer Engagement Optimization: Addresses change management, revision management, GenAI brand voice, and action update processes.
Topic 5
  • Contact policy and volume constraints: This domain covers managing contact policies to limit how often customers receive communications, focusing on controlling action exposure and volume in outbound channels while configuring appropriate tracking periods.
Topic 6
  • Next-Best-Action concepts: Covers one-to-one engagement fundamentals, contact center optimization, always-on outbound strategies, and next-best-action optimization.
Topic 7
  • Engagement policies: Addresses creating engagement policies, strategies, and customer journeys that govern contact timing and frequency.

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Pegasystems Certified Pega Decisioning Consultant 25 Sample Questions (Q106-Q111):

NEW QUESTION # 106
U+ Bank, a retail bank, has recently implemented Pega Customer Decision Hub. The bank currently uses an external tool to design email content and a third-party email service provider to send emails to its customers.
As a decisioning architect, how do you recommend the bank implements this requirement?

Answer: A


NEW QUESTION # 107
U+ Bank is designing a customer journey to increase credit card usage among new customers. The journey includes several stages with specific actions triggered by customer behavior. The bank wants to ensure that customers receive the most relevant actions based on their engagement.
Which stage arbitration option should the NBA Specialist select to ensure that customers always progress in the journey without reverting to previous stages?

Answer: B


NEW QUESTION # 108
U+ BankT a retail bank, uses Pega Customer Decision Hub to manage various business changes throughout their operations The bank's team members need to understand which change request type to use tor different business scenarios they encounter Select each change request type on the left, and drag it to the matching scenario descriptions on the right:

Answer:

Explanation:

Explanation:


NEW QUESTION # 109
Regional Bank experiences an unexpected system outage affecting online banking services across multiple locations. The bank needs to immediately inform all customers about the temporary service disruption and provide alternative banking options. The communication must reach every customer simultaneously and should not be repeated.
Which communication approach should the bank use to address this urgent customer notification requirement?

Answer: C


NEW QUESTION # 110
U+ Bank's marketing department currently promotes various credit card offers by sending emails to qualified customers. The bank wants to limit the number of offers that customers can receive over a given period of time.
In the Answer Area, select the correct artifact you use to implement each requirement.

Answer:

Explanation:

Explanation:
A screenshot of a computer screen AI-generated content may be incorrect.


NEW QUESTION # 111
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