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| Section | Weight | Objectives |
|---|---|---|
| User Lifecycle Management | 14% | - Configure user provisioning and deprovisioning - Manage user roles and admin roles - Configure single sign-on (SSO) and identity management - Handle user onboarding and offboarding |
| Channel & User Group Administration | 28% | - Manage default channels and required channels - Implement channel naming conventions and best practices - Configure channel management policies - Convert public channels to private channels - Manage user groups and channel permissions |
| Fundamentals | 9% | - Navigate the Slack Admin console - Understand Slack roles and responsibilities - Differentiate between Slack plans and features |
| Workspace Administration | 9% | - Understand Enterprise Grid organization vs single workspace - Manage workspace settings and configurations - Configure workspace-level and org-level policies |
| Security | 15% | - Configure security policies and compliance settings - Configure domain and IP restrictions - Manage DLP (Data Loss Prevention) and retention policies - Enable multi-factor authentication (MFA) - Monitor and audit workspace activity |
| App Administration | 10% | - Configure app permissions and settings - Manage integrations and workflows - Understand Slack Connect for inter-organization collaboration - Manage app approvals and app directory |
| Enabling Slack Success | 15% | - Create help channels for user support - Use analytics and reporting to measure engagement - Drive organizational collaboration and productivity - Promote best practices and user adoption |
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NEW QUESTION # 150
As a Workspace Admin, you've been tasked with launching Slack at your company.
You need to provide resources for beginners to learn more about Slack on their own.
What are the two best ways you can help your coworkers access relevant Slack learning materials?
(Choose 2 answers.)
Answer: A,B
Explanation:
Slack suggests for onboarding users:
"Provide easy access to self-service resources like the Slack Help Center tutorials and the Slack Resources Library to allow beginners to explore at their own pace." The Slack Certified Admin program (C) is an advanced certification, not for beginners. Watching the webinar (D) helps admins, not general users. Submitting feedback (E) does not provide learning materials.
(Reference: Slack Administration Study Guide - Supporting New Slack Users)
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NEW QUESTION # 151
You're a Workspace Primary Owner for a Slack Pro workspace.
App requests from users are overwhelming.
You decide to create an app approval process.
Which two questions should you ask requestors during the app approval process?
(Choose 2 answers.)
Answer: D,E
Explanation:
Slack's best practices for app approval workflows recommend:
"Gather information on licensing requirements and urgency to prioritize app approvals and ensure security reviews align with business needs." Asking about DLP (A) and EKM (C) are technical security details assessed by IT or Security, not by the requestor. Competitor usage (B) is irrelevant to Slack security or approval decisions.
(Reference: Slack Administration Study Guide - Managing App Approvals)
NEW QUESTION # 152
You're an Org Owner hoping to help your admins implement an automated approval process for app and integration requests.
What is the best approach to take?
Answer: B
Explanation:
Slack automation for app approvals suggests:
"Admins can define conditional rules to automatically approve or restrict apps and integrations and notify requesters of the approval status, while creating rules both at the org and workspace level for flexibility." Listing trusted members (B) does not automate the process. Cost-based approvals (C) are too narrow and risky.
(Reference: Slack Administration Study Guide - Automating App and Integration Approvals)
NEW QUESTION # 153
As an Org Admin in your organization's Slack Enterprise Grid instance, you manage the existing four workspaces. Since your org is rapidly growing, you need a way to communicate upcoming trainings that are available to the entire company.
What is the best action to ensure these communications are seen in each current and future workspace?
(Select the best answer.)
Answer: C
Explanation:
According to Slack Enterprise Grid administration best practices:
"Org-wide channels allow messages to be broadcast to every member of an Enterprise Grid organization, across all current and future workspaces." Creating an org-wide channel ensures that the training communications are visible everywhere, without needing coordination with individual Workspace Admins or external partners. Multi-workspace channels (B) are helpful but only span selected workspaces, not automatic inclusion in all future workspaces.
(Reference: Slack Administration Study Guide - Org-wide Channels)
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NEW QUESTION # 154
A few months ago, a team of developers at Blue Inc identified a new issue during testing and created a public channel called #bug-cricket to communicate about the issue.
They may need to reference the history in the future. Of note, there has not been any new activity in #bug- cricket for months, and the bug case has been closed.
What should the team do with #bug-cricket?
Answer: D
Explanation:
The best practice for completed projects that may need to be referenced later is:
"Archive the public channel. Archived channels remain searchable and can be browsed for historical reference, but new posts are disabled." Deleting the channel would risk losing accessibility to discussions, and unnecessary privacy changes would confuse users.
(Reference: Slack Administration Study Guide - Channel Archiving and Searchability)
NEW QUESTION # 155
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