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Peoplecert MSP-Practitioner Exam Syllabus Topics:

TopicDetails
Topic 1
  • Problem Solving: Develop expertise in addressing complex programme management challenges and resolving issues efficiently and effectively.
Topic 2
  • Stakeholder Engagement: Learn how to effectively manage diverse stakeholders, including executives, sponsors, team members, suppliers and customers, with advanced communication and relationship-building skills.
Topic 3
  • Programme Management: Develop expertise in programme management best practices, mastering principles, themes and processes to help organizations manage programmes effectively.
Topic 4
  • Resource Management: Learn how to allocate and optimize resources (human, financial and material) effectively, even in complex and changing environments, to achieve programme objectives.
Topic 5
  • Tailoring: Learn how to tailor the MSP 5th edition method to suit the specific needs and context of your programme and organization.
Topic 6
  • Risk and Issue Management: Acquire advanced knowledge of identifying, assessing and managing risks and issues that can impact a programme's success.
Topic 7
  • Quality Management: Understand quality assurance and control processes to ensure that programme deliverables and outcomes meet or exceed defined quality standards.

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Peoplecert MSP Practitioner, 5th edition Exam Sample Questions (Q77-Q82):

NEW QUESTION # 77
The Training Project has included some interactive games in the training materials. This is to help engineering staff members share ideas and experiences during the training of how to apply the new processes. However, the CEngO thinks that the engineering staff members will find this approach rather childish as they are very experienced and normally work independently. As a result, the CEngO has asked for the games to be removed from the training materials.
Is the CEngO's request an appropriate application of the 'knowledge' theme, and why?

Answer: B

Explanation:
Comprehensive and Detailed 200 to 250 words of Explanation From Exact Extract of project- programme-and-portfolio-management of 5th Edition MSP:
The Knowledge Theme in MSP 5th Edition encourages innovative and effective ways to facilitate learning and knowledge transfer. The framework recognizes that for complex organizational change to "stick," the people involved must not just receive information but actually engage with it and internalize it. Using interactive elements, such as gamification or collaborative workshops, is a recognized method for stimulating creativity and fostering a learning culture.
Option C is the correct answer. The CEngO's request to remove the games based on a perception of them being "childish" ignores the psychological benefits of interactive learning. Games and simulations can help even highly experienced staff members explore new processes in a safe environment, share their own tacit knowledge, and identify potential flaws in the proposed future state. According to MSP guidance, the goal of knowledge management is to maximize the organization's capability to change. If the games are designed to help engineers "share ideas and experiences," they are serving a vital role in knowledge sharing. Removing them solely based on an assumption of the staff's reaction-without testing the effectiveness of the training- is contrary to the MSP's focus on evidence-based improvement and effective stakeholder engagement.


NEW QUESTION # 78
Which of the following is not correct about 'Leading change'?

Answer: D


NEW QUESTION # 79
In delivering the capability, who is responsible for aligning projects with benefits realization?

Answer: B


NEW QUESTION # 80
It has been agreed with the sponsoring group that a risk review should be held before any of the new customer processes and web-based portal services are used by call centre staff to consider any risks before transition.
This risk review needs to be documented appropriately.
Which role should approve the inclusion of this risk review in the relevant programme control document?

Answer: C

Explanation:
Comprehensive and Detailed 200 to 250 words of Explanation From Exact Extract of project- programme-and-portfolio-management of 5th Edition MSP:
The Senior Responsible Owner (SRO) is the individual ultimately accountable for the programme. One of the SRO's primary responsibilities is to ensure that the programme is governed effectively and that all necessary controls are in place to protect the organization and ensure benefit realization. Governance includes the approval of the Programme Strategy and its subsidiary plans, such as the Risk Management Approach and the Transition Plan.
In this scenario, holding a risk review before transition is a critical governance control. Because this decision was agreed with the Sponsoring Group, it becomes a formal part of the programme's oversight framework.
Option A is correct because the SRO is the person authorized to approve the "rules of the game" for the programme. While the Programme Manager (Option B) might draft the document and the Programme Office (Option D) might maintain it, the authority to approve how the programme will be controlled-especially regarding high-stakes activities like transitioning to new customer processes-rests with the SRO. The SRO must be satisfied that the risks are being managed before the business assumes the impact of the change. This ensures that the programme remains aligned with corporate risk appetite and strategic objectives.


NEW QUESTION # 81
At the end of Tranche 2, the programme office lead reported that the overall programme cost would exceed the current budget. The SRO has recommended to the sponsoring group that the programme budget be increased, to enable the programme to deliver the full target operating model, as originally planned.
Which theme is being applied to the 'evaluate new information' process?

Answer: B

Explanation:
Comprehensive and Detailed 200 to 250 words of Explanation From Exact Extract of project- programme-and-portfolio-management of 5th Edition MSP:
The Justification Theme is the backbone of any MSP programme, ensuring that the investment of time, money, and effort is continually balanced against the expected benefits. This theme is most visible during the ' Evaluate new information' process at the end of a tranche, where the Business Case is formally reassessed.
Option B is the correct answer. When the programme office lead reports a budget overrun, it directly impacts the financial viability of the programme. The SRO's recommendation to increase the budget to achieve the Target Operating Model (TOM) is a fundamental "Justification" activity. The SRO is arguing that the value of the benefits to be realized (the outcomes of the full TOM) still outweighs the increased cost of the investment. According to MSP 5th Edition, the justification must be maintained throughout the lifecycle; if the costs increase, the SRO must re-validate with the Sponsoring Group that the programme remains desirable and achievable. This application of the Justification theme ensures that the programme does not proceed blindly into a deficit but makes a conscious, governed decision to continue based on the remaining value. It protects the organization from "sunk cost fallacy" by forcing a transparent review of the investment's merit in light of the new financial data.


NEW QUESTION # 82
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