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| Section | Weight | Objectives |
|---|---|---|
| Managing an ISO 14001 audit program | 5% | - Monitoring and improving audit program - Planning and implementing audit program |
| Preparing an ISO 14001 audit | 15% | - Audit planning and resource allocation - Defining audit objectives, scope and criteria - Document review and preparation of checklist |
| Closing an ISO 14001 audit | 10% | - Follow-up and corrective action verification - Closing meeting and reporting - Evaluating findings and forming conclusions |
| Conducting an ISO 14001 audit | 15% | - Generating audit findings and observations - Collecting and verifying audit evidence - Opening meeting and communication |
| Environmental management system requirements (ISO 14001:2015) | 25% | - Leadership and commitment - Operation and control - Context of the organization - Support and resources - Performance evaluation and improvement - Planning and risk management |
| Fundamental principles and concepts of an environmental management system | 15% | - Principles of environmental management - Continual improvement and sustainability - Concepts of EMS and process approach |
| Fundamental audit concepts and principles | 15% | - Roles and responsibilities in auditing - Audit principles and ethics - Independence, objectivity and evidence-based approach |
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NEW QUESTION # 59
Sparkle is an organisation that provides mobile car cleaning services at customers' premises. It has been certified to ISO 14001 for some time and has appointed a new EMS Manager. The audit plan during a surveillance audit includes the improvement actions and the auditor asks to see the most recent management review meeting minutes.
Which six statements would represent output audit evidence for the management review?
Answer: A,C,E,F,H,I
NEW QUESTION # 60
You have been nominated as audit team leader for the second recertification to ISO 14001 of ABC, a public transport organisation in a big city. The audit is planned to take place in two months.
The audit program manager asks you to review the answer provided by ABC to a nonconformity raised by another auditor during the last surveillance audit carried out eight months ago.
The nonconformity reads as follows:
*"ABC does not always communicate its relevant environmental requirements to external providers.
Evidence: A two-month contract signed with a new external provider of the maintenance for ABC's buses did not contain any relevant environmental requirements."* Which two would you consider to be the best corrective actions from ABC?
Answer: B,C
Explanation:
The correct answers are A and B.
The nonconformity concerns ABC's failure to communicate relevant environmental requirements to an external provider. This relates mainly to ISO 14001:2015 Clause 8.1 - Operational planning and control, which requires the organisation to ensure that outsourced processes are controlled or influenced and that relevant environmental requirements are communicated to external providers.
A). We revised the contract to add the relevant environmental requirements - Correct This is the immediate correction. The specific contract that caused the nonconformity has been amended so that the maintenance provider receives the relevant environmental requirements.
B). We revised the procurement process - Correct
This is the stronger systemic corrective action. Revising the procurement process helps prevent recurrence by ensuring future contracts or purchasing arrangements include relevant environmental requirements before external providers are approved or work begins.
The other options are less suitable:
C may be useful background work, but it does not directly correct the failure to communicate requirements.
D is only a future discussion, not a completed corrective action.
E may help verify effectiveness later, but it is not the corrective action itself.
F may support implementation, but training alone is weaker than changing the process that allowed the omission.
Therefore, the best corrective actions are A and B.
NEW QUESTION # 61
Considering the requirements of clauses 6.1.2 and 6.1.4 of ISO 14001:2015, put the actions in the correct order to complete a process/task.
Answer:
Explanation:
Explanation:
Determine environmental aspects
Determine environmental impacts
Establish criteria to determine the significance of impacts
Determine which impacts are significant
Determine which aspects are significant
Plan actions to be taken
Determine how to evaluate the effectiveness of the actions taken
According to ISO 14001:2015 clause 6.1.2 (Environmental Aspects), an organization must determine the environmental aspects of its activities, products, and services that it can control and influence, and their associated environmental impacts.
Once identified, the organization shall:
Determine the aspects that can have significant impact on the environment using established criteria for evaluating significance. (Reference: ISO 14001:2015, clause 6.1.2) Then, as per clause 6.1.4 (Planning action), the organization needs to:
Plan actions to address significant environmental aspects, legal requirements, and risks/opportunities.
Determine how to evaluate the effectiveness of these actions to ensure continual improvement.
This logical sequence ensures a structured and risk-based approach to identifying and managing environmental impacts.
Reference: ISO 14001:2015 - Clause 6.1.2 and 6.1.4
NEW QUESTION # 62
Which two of the following must be included in the audit scope of an ISO 14001 audit?
Answer: A,B
Explanation:
In accordance with ISO 14001:2015 Clause 4.3 (Determining the scope of the environmental management system) and ISO 19011 Clause 6.3.2, defining the audit scope requires establishing the boundaries and extent of the management system evaluation.
Option C is correct because Clause 8.1 (Operational planning and control) explicitly mandates that an organization must control or influence outsourced processes, products, and services that fall within its management system boundaries. Therefore, externally provided products, processes, and services must be evaluated as part of the audit scope. Option D is correct because ISO 14001:2015 requires a life-cycle perspective, covering activities, products, and services from raw material acquisition or generation through end-of-life treatment, within the defined audit scope.
Option A is incorrect because quality system processes belong to ISO 9001, not the core ISO 14001 environmental management system scope. Option B is incorrect because external training providers are external parties rather than structural scope components (unless specifically defined within an outsourced operational control evaluation). Options E and F are incorrect because the number of auditees to be interviewed and audit logistics are operational elements defined in the audit plan and schedule, not parameters that define the audit scope itself.
References: ISO 14001:2015 Clause 4.3 (Scope of EMS), Clause 8.1 (Operational planning and control), ISO
19011:2018 Clause 6.3.2 (Establishing audit plan/scope), and CQI-IRCA ISO 14001 Lead Auditor Curriculum (Audit Scope and Plan Formulation).
NEW QUESTION # 63
An organisation has ISO 14001 EMS certification from a third-party certification body. Which one of the following represents an advantage of having accredited certification?
Answer: D
Explanation:
Accredited certification under ISO 14001 refers to certification that has been issued by a certification body that is itself accredited by a national accreditation body. This provides formal recognition that the certification body is competent to perform audits and issue certifications in accordance with ISO/IEC 17021 standards.
According to guidance in ISO 14001 Lead Auditor training materials and ISO/IEC 17021, one of the key benefits of accredited certification is:
"Recognition of the credibility, impartiality, and technical competence of the certification process and the certification body issuing the certificate." This recognition:
Increases stakeholder confidence (e.g., regulators, clients, the public), Supports market access and tender qualifications, Confirms that audits are performed in accordance with international best practices.
Option D correctly reflects the most strategic and system-level benefit of accredited certification.
The other options (A, B, and C) may result indirectly or are not directly linked to the purpose of accreditation.
Reference:
ISO/IEC 17021:2015 - Requirements for bodies providing audit and certification of management systems ISO 14001 Lead Auditor Course Guide - Module on Certification and Accreditation ISO 14001:2015 - Clause 3.1.1 & 3.1.2 (definition of EMS and system credibility)
NEW QUESTION # 64
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