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| Section | Weight | Objectives |
|---|---|---|
| Workflow/Process Automation | 15% | - Approval processes - Automation best practices - Salesforce Flow |
| Agentforce AI | 8% | - AI assistant configuration - Use cases and limitations |
| Data and Analytics Management | 17% | - Data import/export tools - Data security and quality - Reports and dashboards - Data validation and deduplication |
| Object Manager and Lightning App Builder | 20% | - Lightning App Builder and page layouts - Standard and custom objects - Fields, relationships, and schema - Lightning record pages and components |
| Service and Support Applications | 10% | - Entitlements and service contracts - Case management - Knowledge and support tools |
| Sales and Marketing Applications | 10% | - Lead and opportunity management - Forecasts and sales processes - Campaigns and products |
| Productivity and Collaboration | 10% | - Activities, tasks, and events - Email and calendar integration - Chatter configuration |
| Configuration and Setup | 15% | - Company and org settings - Profile and permission sets - User management and security - Sharing model and access controls |
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NEW QUESTION # 82
The Marketing team at Cloud Kicks uses campaigns to generate product interest. They want custompicklist values for the campaign member Status field for each campaign they run, currently, they ask the administrator to add or delete values, but this is very time consuming.
Which two user permission should allow the Marketing team to customize the campaign member status picklist values themselves?
Choose 2 answers
Answer: A,C
Explanation:
Explanation
To customize the campaign member status picklist values themselves, marketing users need two things: a marketing user feature license and edit permission for campaigns. A marketing user feature license enables users to create, edit, and delete campaigns; manage campaign members; and update campaign history via the import wizards or API. Edit permission for campaigns allows users to modify existing campaigns and their related records such as campaign members and campaign member statuses. References:
https://help.salesforce.com/s/articleView?id=sf.campaigns_enable.htm&type=5https://help.salesforce.com/s/artic
NEW QUESTION # 83
The administrator are Cloud Kicks created a new field for tracking returns on their new cloud shoe. A user has submitted case to the administrator indication that the new field is unavailable.
Which two steps should an administrator do to troubleshoot this issue?
Choose 2 answers
Answer: B,C
Explanation:
Explanation
Page layout and field level security are two factors that determine whether a user can see a new field on a record. To troubleshoot this issue, the administrator should ensure that the page layout for the user's profile has been updated to include the new field and that the field level security of the field for the user profile allows read or edit access. References:
https://help.salesforce.com/s/articleView?id=sf.customize_layoutoverview.htm&type=5https://help.salesforce.co
NEW QUESTION # 84
Sales managers would like to know what could be implemented to surface important values based on the stage of the opportunity.
Which tool should an administrator use to meet the requirement?
Answer: C
Explanation:
Explanation
To surface important values based on the stage of the opportunity, the administrator should use path key fields that display fields relevant to each stage along with guidance for success. Path key fields can be customized for each stage and can help users focus on key information and actions as they move opportunities through the sales process. Dynamic forms, opportunity processes, and workflow rules are not designed to show values based on stages. References: https://help.salesforce.com/s/articleView?id=sf.path_key_fields.htm&type=5
NEW QUESTION # 85
Universal Containers administrator has been asked to create a many-to-many relationship between two existing custom objects.
Which two steps should the administrator take when enabling the many-to-many relationship?
Choose 2 answers
Answer: A,B
Explanation:
Explanation
To create a many-to-many relationship between two existing custom objects, the administrator needs to create a junction object that has two master-detail relationships, one to each of the custom objects. This will allow each record of one object to be linked to multiple records from another object and vice versa.
References:https://help.salesforce.com/s/articleView?id=sf.relationships_manytomany.htm&type=5
NEW QUESTION # 86
The IT manager at universal Containers is doing an audit of the systems security.
Mow should the administrator provide a summary of the org's security health?
Answer: A
NEW QUESTION # 87
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