Pass Guaranteed Quiz PEGACPDC25V1 - Certified Pega Decisioning Consultant 25 Updated Exams

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Pegasystems PEGACPDC25V1 Exam Syllabus Topics:

SectionObjectives
Decision Strategies and Configuration- Real-time decisioning
  • 1. Event-driven decisioning
    • 2. Context handling in real time
      - Strategy building blocks
      • 1. Strategy results and propositions
        • 2. When, if, and decision shapes
          Reporting and Monitoring- Performance tracking
          • 1. Decision results monitoring
            • 2. Business outcome reporting
              Customer Engagement and Channels- Omnichannel delivery
              • 1. Customer interaction history
                • 2. Channel configuration
                  Customer Decision Hub Overview- Engagement Policy Design
                  • 1. Eligibility and applicability rules
                    • 2. Constraints and suitability rules
                      - Next-Best-Action (NBA) Framework
                      • 1. NBA decision strategies
                        • 2. Action prioritization and arbitration
                          AI and Adaptive Analytics- Adaptive models
                          • 1. Propensity scoring
                            • 2. Outcome prediction and learning loops
                              - Machine learning in decisioning
                              • 1. Model usage in NBA
                                • 2. Feature impact and feedback cycles

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                                  Pegasystems Certified Pega Decisioning Consultant 25 Sample Questions (Q106-Q111):

                                  NEW QUESTION # 106
                                  U+ Bank has recently implemented Pega Customer Decision Hub. As a first step, the bank went live with the contact center to improve customer engagement. Now, U+ Bank wants to extend its customer engagement through the web channel. As a decisioning architect, you have created the new set of actions, the corresponding treatments, and defined a new trigger in the Next-Best-Action Designer for the new web channel.
                                  What else do you configure for the new treatments to be present in the next-best-action recommendations?

                                  Answer: A

                                  Explanation:
                                  When you create a new trigger in the Next-Best-Action Designer, Pega Customer Decision Hub automatically generates a decision strategy for that trigger and channel. You do not need to create or modify any strategies manually. Verified Reference: Pega Academy - Decisioning Consultant - Creating triggers


                                  NEW QUESTION # 107
                                  U+ Bank, a retail bank, presents offers on its website by using Pega Customer Decision Hub. The bank wants to leverage Customer Decision Hub capabilities to present relevant offers to qualified customers. As a decisioning consultant, you are responsible for configuring the business requirements with the Next-Best-Action Designer, which involves several tasks. To accomplish these tasks, you might have to use auto-generated decision strategies, create new decision strategies, or edit existing strategies.
                                  In the Answer Area, select the correct execution for each Task.

                                  Answer:

                                  Explanation:


                                  NEW QUESTION # 108
                                  U+ Bank, a retail bank, has recently implemented Pega Customer Decision Hub. The bank currently uses an external tool to design email content and a third-party email service provider to send emails to its customers.
                                  As a decisioning architect, how do you recommend the bank implements this requirement?

                                  Answer: D


                                  NEW QUESTION # 109
                                  U+ Bank wants to send promotional emails related to credit card offers to their qualified customers. The business intends to use the same action flow template with the desired flow pattern for all the credit card actions.
                                  What do you configure to implement this requirement?

                                  Answer: A

                                  Explanation:
                                  To implement this requirement, you need to configure a dynamic template in Customer Decision Hub. A dynamic template is a type of template that allows you to define a common action flow pattern for a group of actions that share similar characteristics, such as channel, issue, or group. You can specify which properties and components are required for each action in the group, and how they are mapped to the action flow template. This way, you can reuse the same action flow template for all the credit card actions, while still allowing some variations in their content and configuration. Verified References: Pega Academy - Decisioning Consultant - Creating dynamic templates


                                  NEW QUESTION # 110
                                  U+ Bank, a retail bank, uses the Business Operations Environment to perform business changes. The team members of the Business Content team and Enterprise Capabilities team perform several roles in the change management process.
                                  Select each role on the left and drag it to the task descriptions to which the role corresponds on the right.

                                  Answer:

                                  Explanation:
                                  A close-up of a task AI-generated content may be incorrect.


                                  NEW QUESTION # 111
                                  ......

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