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Salesforce AP-208 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Discovery12%- Identify requirements and define solution scope
- Analyze business processes and system architecture
- Determine compliance and regulatory considerations
Topic 2: Delivery and Configuration46%- Initial setup and package installation
- Integration and data exchange
- Automation and workflows
  • 1. Flow, Process Builder, and OmniStudio
    - Configure core FSC features
    • 1. Financial goals and action plans
      • 2. Actionable Relationship Center
        • 3. Householding and roll-up summaries
          - Reporting, dashboards, and analytics
          Topic 3: Define and Design42%- Data model, objects, and relationships
          • 1. Person accounts, households, and relationship mapping
            • 2. Financial accounts, holdings, and products
              - User experience and interface design
              - Security and access design
              • 1. Compliance and data privacy controls
                • 2. Role hierarchy, sharing rules, and field-level security
                  - Data migration and integration strategy

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                  Quiz Salesforce - AP-208 - Salesforce Accredited Agentforce Financial Services Professional โ€“High-quality Reliable Exam Pdf

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                  Salesforce Accredited Agentforce Financial Services Professional Sample Questions (Q17-Q22):

                  NEW QUESTION # 17
                  Which three standard fields are available to track a customer's retirement gial progress?

                  Answer: B,C,D

                  Explanation:
                  The following standard fields are available to track a customer's retirement goal progress:
                  Actual value, which is a currency field that represents the current value of the goal.
                  Target value, which is a currency field that represents the desired value of the goal.
                  Target Date, which is a date field that represents the expected date of achieving the goal.


                  NEW QUESTION # 18
                  A Bank of the Future customer calls the bank to update the address on their account. The call center agent handling the call needs to enter a new address into the system. Theagent enters the new contact information using an OmniScript and then needs to generate a prefilled PDF with the new address that can be shared with the customer.
                  Which two OmniStudio tools should a consultant recommend to generate the prefilled PDF?

                  Answer: C,D

                  Explanation:
                  The following OmniStudio tools should be recommended to generate the prefilled PDF:
                  OmniStudio Action Document Generation, which is a tool thatallows users to create documents from templates and data sources using OmniScripts and Integration Procedures. Byusing OmniStudio Action Document Generation, the consultant can create a document template with placeholders for the contact and address information and generate a PDF file from it using an OmniScript.
                  DataRaptor, which is a tool that allows users to extract and transform data from Salesforce or external systems using Integration Procedures. By using DataRaptor, the consultant can create a datasource that retrieves the contact and address information from Salesforce and maps it to the document template placeholders.


                  NEW QUESTION # 19
                  During the design phase of a project, a consultant needs to provide a Financial Services Cloud (FSC) solution for a business requirement that forces a customer to answer a number of assessment questions to complete the onboarding process.
                  What are three things to consider regarding Discovery Framework?

                  Answer: A,C,E

                  Explanation:
                  Discovery Framework is a scalableassessment framework that financial institutions use to gather and evaluate customer information through digital and human channels. Some of the things to consider regarding Discovery Framework are:
                  Discovery Framework creates highly capable forms with integrations and advanced logic. The forms can be customized with various types of questions, validations, calculations, branching, andintegrations with external systems1.
                  Discovery Framework can create both standard and hierarchical questions. Standard questions are single-level questions that can be grouped into sections. Hierarchical questions are multi-level questions that can have subquestions based on the answer to the parent question2.
                  FSC Discovery Framework allows archiving questions. Archiving a question removes it from the active question pool and prevents it from being added to new forms. Archived questions can be restored if needed3.
                  References:
                  Discovery Framework
                  Create Questions for Discovery Framework
                  Archive Questions for Discovery Framework


                  NEW QUESTION # 20
                  A Bank of the Future customer calls the bank to update the address on their account. The call center agent handling the call needs to enter a new address into the system. The agent enters the new contact information using an OmniScript and then needs to generate a prefilled PDF with the new address that can be shared with the customer. Which two OmniStudio tools should a consultant recommend to generate the prefilled PDF?

                  Answer: B,E

                  Explanation:
                  The required architecture combines Document Generation with a DataRaptor, now called an OmniStudio Data Mapper in current Salesforce terminology.
                  Document Generation merges Salesforce or OmniStudio data into predefined document templates and can produce documents that are subsequently converted to PDF. It is designed for outputs such as forms, contracts, proposals, reports, and customer correspondence where variable information must be populated dynamically.
                  The DataRaptor or Data Mapper supplies the data used to populate the template. An Extract retrieves fields from Salesforce, while mapping capabilities connect those extracted values to document tokens. Salesforce document-generation architecture supports automatic resolution of template token data from configured mappings such as DataRaptor Extracts.
                  In this scenario, the customer ' s newly entered address must populate predetermined address placeholders in the generated document. Document Generation produces the document, while the DataRaptor or Data Mapper provides and maps the Salesforce data.
                  Calculation Procedures perform calculations, and Integration Procedures orchestrate integrations. Neither replaces the dedicated document-generation and data-mapping capabilities required to create the prefilled PDF.


                  NEW QUESTION # 21
                  The ActionableRelationship Center (ARC) is using the Association Type picklist to control the account- account relationships. Which three of the following names are Association Type picklist field values?

                  Answer: A,C,E

                  Explanation:
                  Thefollowing names are Association Type picklist field values:
                  Trust, which is a value that indicates that the accounts are related through a trust relationship.
                  Family, which is a value that indicates that the accounts are related through a family relationship.
                  Peer, which is a value that indicates that the accounts are related through a peer relationship.


                  NEW QUESTION # 22
                  ......

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