ITIL-4-HVIT Questions Answers - ITIL-4-HVIT Latest Exam Preparation

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Peoplecert ITIL-4-HVIT Exam Syllabus Topics:

SectionObjectives
Understand concepts regarding the high-velocity nature of digital enterprises- Understand the concepts of high-velocity IT
  • 1. Digital technology and digital organizations
    • 2. The characteristics of high-velocity IT
      Understand the digital product lifecycle in terms of the ITIL operating model- Digital product lifecycle and value streams
      • 1. Operating and improving digital products
        • 2. Designing and delivering digital products
          Understand the importance of the ITIL guiding principles in a high-velocity IT environment- Applying ITIL guiding principles
          • 1. Optimize and automate
            • 2. Focus on value
              Understand how ITIL practices contribute to high-velocity IT- Key ITIL practices for high-velocity environments
              • 1. Architecture management
                • 2. Information security management
                  • 3. Service validation and testing
                    • 4. Business analysis
                      • 5. Deployment management
                        Understand how to contribute to achieving value with digital products- Value creation in high-velocity IT
                        • 1. Feedback loops and continual improvement
                          • 2. Customer and stakeholder value

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                            ITIL-4-HVIT exam materials & ITIL-4-HVIT practice questions & ITIL-4-HVIT study guide

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                            Peoplecert ITIL 4 Specialist: High-Velocity IT Sample Questions (Q18-Q23):

                            NEW QUESTION # 18
                            An organization has received feedback from its customers that the latest release of its product lacks valuable features. It was discovered that the key members of the software development team had been working on other tasks.
                            How does 'portfolio management' contribute to ensuring that the team is working on tasks that contribute to the organization's strategy?

                            Answer: C

                            Explanation:
                            Portfolio management ensures that an organization invests in and prioritizes work based on strategic value and business outcomes. By helping prioritize backlog items, it ensures that the development team focuses on the most valuable work aligned with organizational strategy, preventing misallocation of effort to lower-priority tasks and improving delivery of meaningful features.


                            NEW QUESTION # 19
                            An IT department is planning to make significant investments in new testing technology that will enable them to provide more reliable services.
                            What does this situation describe?

                            Answer: D

                            Explanation:
                            This describes IT transformation, as the investment focuses on improving internal IT capabilities (new testing technology) to provide more reliable services, rather than changing the business model or creating new digital products, which would characterize digital transformation.


                            NEW QUESTION # 20
                            Which describes a digital product?

                            Answer: B

                            Explanation:
                            A digital product is something that is delivered in digital form from a service provider to a service consumer as part of a service offering. It represents a consumable digital asset (such as software, application, or digital content) that provides value to the consumer through its use or access, rather than being a business model or capability.


                            NEW QUESTION # 21
                            Which objective PRIMARILY focuses on the fulfilment of the warranty requirements for services?

                            Answer: A

                            Explanation:
                            Resilient operations focus on ensuring that services consistently meet their warranty requirements, such as availability, capacity, continuity, and security. This objective ensures that services remain stable, reliable, and able to recover quickly from disruptions, thereby fulfilling the operational quality expectations defined in service warranties.


                            NEW QUESTION # 22
                            An organization uses software robots to process the claim forms, documents and images submitted by its customers via the organization's mobile application.
                            What are the software robots an example of?

                            Answer: D

                            Explanation:
                            Software robots used to automate processing of claim forms, documents, and images are an example of digital technology. They represent enabling technologies such as automation and intelligent processing tools that support service delivery and improve efficiency within digital services, rather than being a product or a management approach.


                            NEW QUESTION # 23
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