New ITIL-4-Specialist-High-velocity-IT Test Duration, New ITIL-4-Specialist-High-velocity-IT Test Dumps

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Peoplecert ITIL-4-Specialist-High-velocity-IT Exam Syllabus Topics:

SectionObjectives
High-Velocity IT Techniques - Resilient Operations- Infrastructure and Platform Management
- Problem Management
- Service Continuity Management
- Capacity and Performance Management
- Monitoring and Event Management
- Availability Management
- Site Reliability Engineering
High-Velocity IT Culture- Working in highly automated environments
- Cultural aspects of high-velocity environments
Introduction to High-Velocity IT- High-velocity concepts
- Course introduction and ITIL 4 overview
High-Velocity IT Techniques - Co-Created Value and Assured Conformance- Service Experience
- Relationship Management
- Service Desk
- Co-Created Value
- Service Design
High-Velocity IT Techniques - Fast Development- Rapid delivery techniques
- Development acceleration methods
Digital Product Lifecycle- Alignment with ITIL operating model
- Transition to Lean, Agile, or DevOps practices
- Digital product lifecycle overview
High-Velocity IT Techniques - Valuable Investments- Value optimization strategies
- Investment decision techniques

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Peoplecert ITIL 4 Specialist: High-velocity IT Exam Sample Questions (Q22-Q27):

NEW QUESTION # 22
Which is CORRECT when considering a transformation to high-velocity IT?

Answer: B


NEW QUESTION # 23
An organization experienced a security attack. A hacker accessed a system using login information gathered from social media sites. The incident was identified quickly and systems were restored without significant loss.
Which type of control should be improved?

Answer: D

Explanation:
The scenario says the attack was identified quickly and systems were restored without significant loss. That means detection and corrective response were relatively effective. The weakness was that the attacker was able to gain access in the first place.
Therefore, the type of control needing improvement is prevention. This could include stronger identity protection, user awareness, multi-factor authentication, credential monitoring, and better social engineering resistance.
D is correct because the issue occurred before the detection stage; the preventive safeguards were insufficient.
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NEW QUESTION # 24
What is the BEST way of demonstrating that user feedback is taken seriously, and is appropriately acted upon, in order to encourage more feedback in the future?

Answer: B


NEW QUESTION # 25
An organization is undergoing a digital transformation and is conducting a strategic analysis of its customers' needs. The organization uses agile methods to manage its digital products and a more traditional waterfall approach to manage its legacy systems. The organization is also considering introducing new products and services.
Which is the BEST way for this organization to undertake this analysis?

Answer: B


NEW QUESTION # 26
An IT department is working with the organization's marketing team to introduce a new set of analysis tools. Having read articles in the media about these tools, the marketing team has high hopes. Because the tools are being introduced using a phased implementation approach, the representatives of the two teams are struggling to agree on service level targets.
How can the 'collaborate and promote visibility' guiding principle be applied to this situation?

Answer: B


NEW QUESTION # 27
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