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| Section | Objectives |
|---|---|
| Topic 1: Audit Planning and Preparation | - Audit program and audit plan development - Document review and checklist preparation |
| Topic 2: Audit Reporting and Follow-up | - Nonconformity identification and classification - Corrective actions and follow-up audits - Audit report preparation |
| Topic 3: Environmental Management Systems (EMS) Principles | - Fundamental EMS concepts and terminology - Context of the organization and interested parties - ISO 14001 structure and PDCA model |
| Topic 4: Audit Execution | - Opening meeting and audit communication - Interview techniques and sampling methods - Collecting and verifying audit evidence |
| Topic 5: Audit Principles and Standards | - ISO 19011 guidelines for auditing management systems - Audit principles, ethics, and auditor competencies |
| Topic 6: ISO 14001 Requirements | - Performance evaluation and continual improvement - Leadership and environmental policy - Planning (risks, opportunities, environmental aspects) - Support and operational control |
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NEW QUESTION # 64
Which one of the following outcomes of an audit does not require the auditee to respond?
Answer: D
Explanation:
According to ISO 19011:2018 Clause 3.11 (Audit findings) and Clause 6.4.10:
Audit findings can be conformity, nonconformity, or opportunity for improvement.
A conformity simply confirms that the requirements have been met no further action is required from the auditee.
Nonconformities require corrective actions.
Opportunities for improvement may trigger voluntary action but not mandatory response.
Diverging opinions are handled during the audit but don't require post-audit response unless linked to nonconformity.
Reference: ISO 19011:2018 Clause 3.11, 6.4.10; ISO 14001 Lead Auditor Guide - Audit Findings.
NEW QUESTION # 65
A small services organisation has been contracted to handle the disposal of waste for a local hospital. You are an auditor conducting a Stage 2 audit of the hospital to ISO 14001. You are reviewing the contract with the Service Manager (SM) of the small organisation. An addendum to the contract only requires that biological waste be disposed of in the most environmentally friendly way, without reference to any regulatory requirements.
You: How was the waste disposal plan for the contract developed?
SM: We have a basic template that covers the materials, labour requirements, and methods to be employed.
Some of that is specified by the hospital.
You: How does the plan deal with specific items like biological waste, which are included in the contract and can pose biological hazards to the environment?
SM: The basic plan covers general waste, but we have an addendum that covers biological waste.
You: Are you aware of the regulatory requirements for environmentally responsible waste disposal standards in hospitals?
SM: Yes, in general, but we depend on the hospital to look after that side of things. They are the experts.
You raise a nonconformity against section 8.1.c of ISO 14001.
At the Stage 2 closing meeting of the audit, the hospital ' s EMS Manager objects to the nonconformity raised and asks for it to be withdrawn. He insists that they meet all the regulations.
Which option the audit team leader should take in response to the request?
Answer: A
Explanation:
In accordance with ISO 19011:2018 Clause 6.4.9 (Conducting the closing meeting) and ISO/IEC 17021-1 Clause 9.4.7, any diverging opinions or disputes regarding audit findings between the audit team and the auditee must be addressed authoritatively by the audit team leader based on objective audit evidence.
Option A is correct because ISO 14001:2015 Clause 8.1(c) explicitly requires the organization to communicate its environmental requirements to external providers (including contractors). The evidence gathered during the interview demonstrated that the hospital failed to specify or communicate its applicable regulatory compliance requirements to the contracted waste handler in the contract or addendum. Merely insisting verbally at the closing meeting that regulations are met does not overturn the objective evidence showing a lack of operational control communication. The audit team leader must maintain the validity of the nonconformity.
Option B is incorrect because nonconformities are team decisions based on factual evidence, not subject to informal withdrawal without new verifiable evidence. Option C is incorrect because bargaining or downgrading valid nonconformities compromises audit integrity and impartiality. Option D is incorrect because the team leader must resolve audit finding discussions decisively during the closing meeting before finalizing the report.
References: ISO 19011:2018 Clause 6.4.9 (Closing meeting), ISO 14001:2015 Clause 8.1 (Operational planning and control), and CQI-IRCA ISO 14001 Lead Auditor Curriculum (Closing Meeting Disputes and Finding Validation).
NEW QUESTION # 66
The audit lifecycle describes the ISO 19011 process for conducting an individual audit.
Which two of the following are part of conducting the audit activities?
Answer: E,F
Explanation:
According to ISO 19011:2018 Clause 6.4.3 (Conducting audit activities):
Conducting audit activities includes:
Holding opening meetings (A).
Collecting and verifying information.
Generating audit findings.
Determining audit conclusions (F).
Assigning work (B) and determining feasibility (E) occur during audit planning.
Report distribution (C) and corrective action verification (D) occur after audit completion.
Reference: ISO 19011:2018 Clause 6.4.3.
NEW QUESTION # 67
A huge public library established an EMS following the requirements of ISO 14001, which was third-party certified 10 years ago. You are performing the second surveillance audit of the third certification cycle. The audit plan included an audit to the Director as the last interview before the closing meeting.
During the interview with the Director, you audit clause 6.2 (Objectives and planning to achieve them). The dialogue is as follows:
You: Could you please tell me which were the environmental objectives defined for last year and show evidence of their achievement?
Director: Yes. We had defined three objectives. As you can see from our Annual Plan, one of them was to separate our waste in four categories: paper, plastics, metals, food - before, we had only three (plastic and paper were disposed together). We developed an Action Plan to achieve this objective.
Which six of the questions would you ask related to the Action Plan?
Answer: A,B,D,F,H,I
NEW QUESTION # 68
During discussions with the individual(s) managing the audit programme of a certification body, the EMS Manager of the client organisation asks that only one auditor be used for the audit duration to save on travel expenses.
Which combination of the following responses should the individual(s) managing the audit programme make?
Select two.
Answer: C,E
Explanation:
In accordance with ISO/IEC 17021-1 (Conformity assessment - Requirements for bodies providing audit and certification of management systems) and ISO 19011 Clause 5.4.4, the responsibility for selecting audit team members and determining team composition lies solely with the Certification Body (CB) / audit programme management.
Option C is correct because the client organisation cannot dictate the size or make-up of the audit team; the certification body must ensure the team possesses the overall competence, technical sector knowledge, and environmental expertise necessary to fulfill the audit objectives. Option B is correct because offering a remote audit (or hybrid approach) using Information and Communication Technology (ICT)-in line with IAF MD 4 guidelines-is a valid alternative to address the client ' s cost constraints while maintaining required audit hours and coverage without compromising competence or integrity.
Option A is incorrect because team composition decisions are governed by competence and scope requirements, not deferred arbitrarily to future cycles. Option D is highly unprofessional and contrary to client management standards. Option E is incorrect because the audit programme manager already holds the delegated authority to manage team selection. Option F is incorrect as audit planning arrangements can be modified prior to execution if justified.
References: ISO/IEC 17021-1:2015 Clause 9.2.2 (Audit team selection and assignments), ISO 19011:2018 Clause 5.4.4 (Selecting audit team members), IAF MD 4 (Use of Information and Communication Technology for Auditing), and CQI-IRCA ISO 14001 Lead Auditor Curriculum (Managing an Audit Programme).
NEW QUESTION # 69
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