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EXIN ITILFNDv4 (ITIL 4 Foundation) Certification Exam is an industry-recognized certification designed for IT professionals who want to develop their knowledge and skills in IT Service Management (ITSM). The ITIL 4 Foundation certification is an entry-level certification that provides an understanding of the core concepts, principles and practices of ITSM, and how they can be applied to improve business outcomes. ITIL 4 Foundation certification is ideal for IT professionals who are looking to take their careers to the next level by gaining a deeper understanding of ITIL 4.

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EXIN ITILFNDv4 Exam is an excellent opportunity for IT professionals to gain knowledge and skills in service management. ITIL 4 Foundation certification is globally recognized and is a must-have for anyone who wants to pursue a career in IT service management. The ITIL 4 Foundation certification provides a solid foundation for IT professionals who want to pursue further ITIL certifications and enhance their career prospects.

EXIN ITIL 4 Foundation Sample Questions (Q373-Q378):

NEW QUESTION # 373
Which is a way of applying the guiding principle 'focus on value'?

A. Comprehending the whole, but doing something
B. Recognizing the complexity of systems
C. Doing fewer things, but doing them better
D. Understanding how service consumers use services

Answer: D

NEW QUESTION # 374
Which is an example of a problem control activity?

A. Implementing a technical fix to resolve an issue
B. Documenting the steps in a workaround
C. Reviewing incident records to identify trends
D. Re-assessing a known error to understand the ongoing impact

Answer: B

NEW QUESTION # 375
What is typically needed to assign complex incidents to support groups?

A. The incident category
B. The incident priority
C. A self-help tool
D. A change schedule

Answer: A

NEW QUESTION # 376
Which statement about outcomes is CORRECT?

A. Outcomes are how the service performs
B. An output can be enabled by one or more outcomes
C. An outcome is a tangible or intangible activity
D. An outcome can be enabled by more than one output

Answer: D

NEW QUESTION # 377
When planning 'continual improvement', which approach for assessing the current state of a service is CORRECT?

A. An organization should always use a strength, weakness, opportunity and threat (SWOT) analysis
B. An organization should always develop competencies in methodologies and techniques that will meet their needs
C. An organization should always use an approach that combines Lean, Agile and DevOps methodologies
D. An organization should always use a single technique to ensure metrics are consistent

Answer: B

NEW QUESTION # 378
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