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| Section | Objectives |
|---|---|
| Topic 1: Digital Product Lifecycle | - ITIL operating model - Service value creation - Value streams - Digital product lifecycle |
| Topic 2: High-Velocity IT Techniques and Practices | - Security and risk management - Cloud computing - Testing and validation - Automation - Architecture and design |
| Topic 3: Understand High-Velocity IT Concepts | - Digital products - Digital organization - Digital technology - Digital transformation - High-velocity IT - IT transformation |
| Topic 4: Contribute to Value with Digital Products | - Resilient operations - Valuable investments - Co-created value - Fast development - Assured conformance |
| Topic 5: Guiding Principles for High-Velocity IT | - Application of ITIL guiding principles - Continuous improvement - Lean practices - Agile methods - DevOps culture |
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NEW QUESTION # 36
An organization is going through a digital transformation. With the increased importance of digital services, the organization needs to ensure a balance between time to market and high reliability.
How does the 'architecture management' practice support this?
Answer: D
Explanation:
The architecture management practice would recommend iteratively moving application functionality to microservices, as this reduces tight coupling, increases flexibility, and allows more frequent and safer changes to the system.
NEW QUESTION # 37
An organization has created a culture that encourages taking intelligent risks while also working within relevant constraints.
Which high-velocity IT objective is this an example of?
Answer: C
Explanation:
High-velocity IT emphasizes collaboration between stakeholders to deliver outcomes that balance speed, innovation, and control. Encouraging intelligent risk-taking within agreed constraints reflects a shared approach where value is jointly created through cooperation between business and IT, enabling faster delivery while maintaining alignment with governance and expectations.
NEW QUESTION # 38
A product team is analyzing how users feel while interacting with a mobile banking application, including their emotions and level of satisfaction at each touchpoint.
Which high-velocity IT objective is being addressed?
Answer: D
Explanation:
Co-created value focuses on the service experience, including both customer experience (CX) and user experience (UX). Understanding how users feel at each interaction point helps the organization design services that consumers actively want to use, and value is co-created through those interactions rather than simply delivered by the provider.
NEW QUESTION # 39
An organization has a backlog of changes to improve the existing and to introduce the new IT services. All changes cannot be implemented simultaneously. The IT team needs to identify changes that should be implemented first to support business goals and priorities.
Which practice will MOST help the IT team to achieve this?
Answer: A
Explanation:
Relationship management ensures close collaboration and communication between the service provider and business stakeholders. This practice helps the IT team understand business goals, priorities, and value expectations, enabling them to make informed decisions about which changes should be prioritized in the backlog to deliver the greatest business benefit.
NEW QUESTION # 40
Which is an example of a typical behaviour pattern for 'design thinking'?
Answer: D
Explanation:
Design thinking is an iterative, human-centred approach that emphasizes exploration, prototyping, and learning through feedback. Experimenting with and testing ideas is a core behaviour pattern because it enables teams to quickly validate assumptions, refine solutions, and adapt based on real user feedback and observed outcomes.
NEW QUESTION # 41
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