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Achieving the Salesforce Accredited Agentforce Health Professional (AP-211) certification can significantly impact your career progression and earning potential. This certification showcases your expertise and knowledge to employers, making you a valuable asset in the Salesforce AP-211 industry. With the rapidly evolving nature of the Salesforce world, staying up-to-date with the latest technologies and trends is crucial. The AP-211 Certification Exam enables you to learn these changes and ensures you remain current in your field.
| Section | Weight | Objectives |
|---|---|---|
| Member & Patient Engagement | 20% | - Explain the key considerations for implementing the Patient Card and Patient Highlight Panel. - Explain the key considerations for implementing the Home page. - Explain the key considerations for implementing Engagement components. - Explain the key considerations for implementing Actionable Relationship Center (ARC). |
| Analytics, Integration & Deployment | 20% | - Explain the key considerations for deploying Health Cloud. - Explain the key considerations for implementing FHIR. - Explain the key considerations for maintaining Health Cloud. - Explain the key considerations for implementing Analytics for Health Cloud. - Explain the key considerations for implementing the Health Cloud API. |
| Solution Discovery | 10% | - Explain the considerations for understanding a customer's business model. - Explain the key considerations for integrating other Salesforce solutions with Health Cloud. - Explain the key considerations for integrating external systems with Health Cloud. - Explain the key considerations for determining how Health Cloud can be optimized. - Explain the key considerations for determining how Health Cloud can address business problems. |
| Care Coordination & Management | 30% | - Explain the key considerations for implementing Care Teams. - Explain the key considerations for implementing Health Cloud with a person account model. - Explain the key considerations for implementing Today Page. - Explain the key considerations for implementing Care Plans. - Explain the key considerations for implementing Health Cloud with a junction object model for accounts. - Explain the key considerations for implementing Timeline. - Explain the key considerations for implementing Patient Lists and Segmentation. - Explain the key considerations for implementing Assessments. |
| Health Cloud Objects | 20% | - Explain the key considerations for implementing person accounts in Health Cloud. - Explain the key considerations for implementing the Health Cloud data model. - Explain the key considerations for migrating data into Health Cloud. - Explain the key considerations for implementing custom objects with Health Cloud. - Explain the key considerations for creating reports and dashboards in Health Cloud. - Explain the key considerations for implementing junction objects in Health Cloud. |
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NEW QUESTION # 107
A consultant needs to implement Health Cloud and is in the discovery stage of the project. Which three approaches should the consultant consider to collect information to understand where Health Cloud fits within the application architecture?
Answer: A,B,E
Explanation:
To understand where Health Cloud fits within the overarching application architecture during discovery, the consultant must identify user personas & their pain points, document business processes & data flows, and architect system integration diagrams. Writing Apex code is premature in discovery. From a discovery perspective, the consultant should validate the current-state workflow with the people who perform it, document pain points and handoffs, and translate the findings into functional, data, security, and integration requirements before solution design begins. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Identify personas involved and their existing pain points.; Identify key stakeholders and how they measure success.; Create business process diagrams to understand information flow.) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Discovery - Integration
NEW QUESTION # 108
Bloomington Caregivers want to offer its patients remote monitoring to bring data from patient devices into Health Cloud.
Which set of records should an administrator populate to implement this functionality?
Answer: B
Explanation:
In Salesforce Health Cloud, the Remote Monitoring capability enables healthcare providers to capture and analyze patient-generated health data (from devices such as glucose monitors, blood pressure cuffs, or fitness trackers).
To implement this functionality, the following records must be populated:
Units of Measure - Defines the measurement units (e.g., mmHg, bpm, mg/dL) for device readings.
Remote Monitoring Device Types - Represents the categories of patient devices (e.g., heart rate monitor, glucose meter).
Care Observations - Stores the actual readings (vital signs, measurements) coming from the devices.
Code Sets - Provides standardized medical coding (e.g., LOINC, SNOMED, ICD) for interoperability and classification of device data.
Together, these records form the Remote Monitoring data model.
Why not the others?
B . Units of Measure, Code Sets, Remote Monitoring Device Types, Care Episodes Care Episodes are for tracking episodes of care, not device data.
C . Code Sets, Units of Measure, Care Metric Targets, Care Observations Care Metric Targets are for goal setting, not required for capturing device data.
D . Code Sets, Biometrics, Care Observations, Chart Metrics
"Biometrics" and "Chart Metrics" are not the correct Health Cloud objects for Remote Monitoring; instead, Remote Monitoring Device Types + Care Observations are used.
Salesforce Health Cloud Reference:
Salesforce Health Cloud - Remote Patient Monitoring:
"Use Remote Monitoring Device Types, Units of Measure, Code Sets, and Care Observations to capture and store data from connected health devices."
NEW QUESTION # 109
While a consultant is implementing Integrated Care Management for a customer, the customer requests that a change is made to the Care Plan creation wizard.
Which underlying component should the consultant customize to achieve this?
Answer: B
NEW QUESTION # 110
Bloomington Caregivers would like to display patient information from both Salesforce standard objects and data from an external system. Which three Health Cloud features should a consultant recommend the company use to display this on the patient record page?
Answer: A,B,C
Explanation:
OmniStudio FlexCards (UI), Integration Procedures (data orchestrator combining internal and external APIs), and DataRaptors (internal data transform) form the recommended declarative stack for composite data display. OmniStudio separates presentation, guided interaction, Salesforce data access, and server-side orchestration through FlexCards, OmniScripts, DataRaptors/Data Mappers, and Integration Procedures.
DataRaptors, now also represented as Data Mappers in current OmniStudio terminology, declaratively extract, transform, and load Salesforce data for OmniStudio components. From an implementation perspective, the configuration should use delivered Health Cloud and Salesforce mechanisms first, preserving standard relationships, security enforcement, and upgrade compatibility while limiting custom code to cases where declarative capabilities are insufficient. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Integration Procedures; DataRaptors; FlexCards) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Implement - OmniStudio; DataRaptor; Integration Procedure
NEW QUESTION # 111
Bloomington Caregivers is implementing Virtual Care in Health Cloud. Which three steps are required as part of the setup?
Answer: A,C,D
Explanation:
Setting up Virtual Care entails installing the Virtual Care unmanaged package, configuring Salesforce Scheduler for video visit time slots, and assigning the Health Cloud Video Calls permission set. Virtual Care supports remote care delivery and video visits while integrating with scheduling and patient-access experiences. From a deployment perspective, the configuration must be activated, licensed, permissioned, or migrated in the correct sequence so that the functionality is available to users without weakening the organization ' s existing security and governance controls. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Assign Health Cloud Video Calls permission set.; Install the Virtual Care unmanaged package.; Set up and configure Salesforce Scheduler.) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Deploy - Virtual Care
NEW QUESTION # 112
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