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Peoplecert ITIL-4-Specialist-High-velocity-IT Exam Overview:

Certification Vendor:	PeopleCert / AXELOS
Exam Name:	ITIL® 4 Specialist: High-velocity IT Exam
Exam Number:	ITIL-4-Specialist-High-velocity-IT
Real Exam Qty:	40
Certificate Validity Period:	3 years
Related Certifications:	ITIL 4 Foundation ITIL 4 Specialist: Drive Stakeholder Value ITIL 4 Strategist: Direct, Plan and Improve ITIL 4 Specialist: Create, Deliver and Support ITIL 4 Managing Professional ITIL 4 Specialist: High Velocity IT
Passing Score:	70% (28 out of 40)
Exam Duration:	90 (113 for non-native English speakers)
Available Languages:	French, Portuguese (Brazil), Japanese, Polish, Italian, Chinese, English, German
Exam Price:	$350 - $450 USD
Exam Format:	Closed Book, Multiple Choice
Recommended Training:	PeopleCert Official eLearning
Exam Registration:	PeopleCert Official Registration
Sample Questions:	Peoplecert ITIL-4-Specialist-High-velocity-IT Sample Questions
Exam Way:	Online proctored / Onsite, Closed book
Pre Condition:	ITIL 4 Foundation or ITIL v3 certification; completion of accredited training or official e-learning required
Official Syllabus URL:	https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/ITIL-1/itil-4-specialist-high-velocity-it-2814

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Peoplecert ITIL-4-Specialist-High-velocity-IT Exam Syllabus Topics:

Topic	Details
Topic 1	Digital Product Lifecycle: This segment tests the ability of PeopleCert-certified IT professionals to oversee the entire lifecycle of digital products.
Topic 2	High-velocity Nature of the Digital Enterprise: This part of the exam assesses the competencies of IT service managers. who operate within high-speed environments. It emphasizes how organizations can thrive in the fast-evolving digital landscape, focusing on key methodologies such as agile, lean, and DevOps practices.
Topic 3	Techniques for High-velocity IT: In this section, the exam evaluates the proficiency of IT Service managers in utilizing tools and techniques that promote high-velocity IT. Key areas include continuous integration (CI), continuous delivery (CD), and automating IT infrastructure.
Topic 4	ITIL Guiding Principles in High-velocity IT: This section evaluates how IT service managers apply the ITIL guiding principles in high-velocity IT contexts. It examines the role of these principles in supporting digital transformations and agile work processes.
Topic 5	Resilient and Secure IT Systems: This area focuses on ensuring security and resilience within high-velocity IT settings. Candidates are tested on their expertise in creating IT systems that are secure and robust while still supporting the fast-paced delivery of IT services.

Peoplecert ITIL 4 Specialist: High-velocity IT Exam Sample Questions (Q14-Q19):

NEW QUESTION # 14
An organization is undergoing a digital transformation. New behaviour patterns are encouraged among the teams. Many employees have adopted these patterns, but others are reluctant and unsure. An anonymous survey conducted by the leadership team highlighted that some team members avoid experimentation and prefer to search or wait for a single correct solution.
Which TWO key behaviour patternsare MOST LIKELY to be affected by this attitude?
1. Accept ambiguity and uncertainty
2. Commit to continual learning
3. Help get customers'jobs done
4. Trust and be trusted

A. 3 and 4
B. 2 and 3
C. 1 and 4
D. 1 and 2

Answer: D

NEW QUESTION # 15
An organization is a market leader for software that has seen a sharp decline in local installations of its software. Customers are increasingly preferring its subscription-based cloud solution. As the company rapidly adapts its product offering to favour subscription-based cloud solutions, some people within the company do not agree with the new focus.
Which method would be effective in ensuring that the change in focus is supported across the organization?

A. Develop detailed service descriptions and design documentation
B. Ensure the company vision and mission are visible to everyone across the organization
C. Identify key internal stakeholders and develop a communication plan to address their concerns
D. Survey key customers who recently moved to the cloud solution

Answer: C

NEW QUESTION # 16
Which high-velocity IT objective MOST supports delivering product functionality in small increments?

A. Fast development
B. Co-created value
C. Valuable investments
D. Assured conformance

Answer: A

Explanation:
Delivering functionality in small increments is a hallmark of fast development. It supports shorter feedback loops, lower deployment risk, earlier value realization, and easier adaptation to change. HVIT encourages this kind of incremental delivery to maintain flow and responsiveness.
Valuable investments is more about ensuring resources create meaningful returns and outcomes. Co-created value concerns the mutual realization of value in use. Assured conformance focuses on governance and control. The most direct objective behind small, frequent increments is fast development.
So C is correct.
=========

NEW QUESTION # 17
A service provider is tracking the likelihood of service failures that could affect the service consumer. What is this a measure of?

Answer:

Explanation:
Risk

NEW QUESTION # 18
An internal IT service provider does not have all the skills needed to create and deliver a new service, but could develop them with enough time. There are many external service providers who can provide this service.
Which approach should the organization follow to decide if they should use the internal service provider or source the service externally?

A. Start by reviewing organizational policies for sourcing services, then identify the most important criteria for selecting a service provider, and use a 'decision matrix' to compare service providers
B. Outsource immediately to save time without evaluating other factors
C. Conduct a staff survey to gauge internal preferences
D. Focus solely on cost as the deciding factor

Answer: A

NEW QUESTION # 19
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