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| Section | Weight | Objectives |
|---|---|---|
| Student Success and Support | 22% | - Determine the correct tools and methods to support Student Success and Support - Configure Student Success - Explain Advising data model and relationships |
| Recruitment and Admissions | 17% | - Explain Student data model and relationships - Configure Recruitment and Admissions - Determine the correct tools and methods to support Recruitment and Admissions |
| Education Cloud Integration and Data Management | 15% | - Explain data migration strategies - Determine integration patterns for an Education Cloud implementation - Describe data management considerations |
| Stakeholder Management and Ecosystem | 5% | - Explain the Education Cloud Ecosystem - Identify the appropriate stakeholders for a project |
| Analytics and Einstein for Education Cloud | 10% | - Describe Education Einstein capabilities - Determine reporting and analytics solutions for an Education Cloud implementation |
| Education Cloud Settings and Configuration | 20% | - Determine the correct settings and configuration for a deployment - Explain how to set up and configure an Education Cloud org - Describe the capabilities of Education Cloud - Explain the Education Cloud architecture and concepts |
| Advancement | 11% | - Explain Advancement data model and relationships - Determine the correct tools and methods to support Advancement operations |
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NEW QUESTION # 117
How should a consultant document risk for a customer in an Education
Cloud implementation?
Answer: C
Explanation:
The consultant should document risk for a customer in an Education Cloud implementation by maintaining a project health dashboard. A project health dashboard is a tool that provides a visual representation of the status and progress of a project, such as key milestones, deliverables, issues, or risks. A project health dashboard can help the consultant document risk for a customer in an Education Cloud implementation by identifying and tracking potential threats or challenges that may affect the project scope, timeline, budget, or quality, and providing mitigation strategies or contingency plans. Configuring an Early Alert, recommending a Center of Excellence, or sharing Salesforce resources with the customer are not ways to document risk for a customer in an Education Cloud implementation. Reference:
https://www.salesforce.org/wp-content/uploads/2019/03/Education_Cloud_COE_Guide.pdf
https://trailhead.salesforce.com/en/content/learn/modules/project-management-basics/project-management-basics-monitor
NEW QUESTION # 118
Alumni Relations is using Salesforce with the Education Data Architecture (EDA). The department is holding an event that features a faculty member as the guest speaker. The events manager wants a report of all alumni who took a course from that faculty member.
How should the consultant create this report?
Answer: C
Explanation:
Explanation
The consultant should create a custom Report Type with Courses, Course Offerings, and Course Connections to create a report of all alumni who took a course from that faculty member for the Alumni Relations office that is using Salesforce with EDA. A custom Report Type is a type of report that shows information about one or more objects and their fields, filters, and relationships. A custom Report Type with Courses, Course Offerings, and Course Connections can help the Alumni Relations office create a report of all alumni who took a course from that faculty member by showing the relationship between the Contact object and the Course object through the Course Offering object and the Course Connection object. The consultant can add fields and filters to the custom Report Type to show only the alumni who took a course from that faculty member.
Using the Course Connections with Contact's Academic Program Report Type, adding a Course Connections cross filter to the Program Enrollments with Contact report, or creating a custom Report Type with Contacts, Accounts, and Affiliations are not ways to create a report of all alumni who took a course from that faculty member for the Alumni Relations office that is using Salesforce with EDA. References:
https://help.salesforce.com/s/articleView?id=sf.reports_builder_create_report_type.htm&type=5
https://powerofus.force.com/s/article/EDA-Course-Connections
NEW QUESTION # 119
An institution's office of Career service wants to solution that allows student to schedule appointments with nay available counselor directly from a portal.
On which object is the availability configured?
Answer: A
Explanation:
Configuring Availability for Appointments:
TheBenefit Scheduleobject is used inEducation Cloud to manage availability for scheduling appointments.
This allows the institution to set up availability slots that students can book directly through a portal.
Setting Up Benefit Schedule:
Navigate to Setup: Go to the Salesforce Setup menu.
Create Benefit Schedules: Define the availability slots for counselors by creating Benefit Schedules.
Assign Benefit Schedules: Link these schedules to the respective counselors.
Integration with Portals:
Ensure that the portal used by students is configured to display available slots from the Benefit Schedule object.
Students can then book appointments directly based on the availability set in the Benefit Schedules.
Training and Adoption:
Provide training to counselors on managing their availability through Benefit Schedules.
Ensure students are aware of how to book appointments through the portal.
References:
Salesforce Education Cloud Documentation:BenefitSchedule
NEW QUESTION # 120
A customer wants to learn more about Salesforce.org solutions built by the community.
Which resource should a consultant recommend?
Answer: A
Explanation:
The consultant should recommend Trailblazer Community: Open Source Commons & Community Sprints as a resource where the customer can find more information on Salesforce.org solutions built by the community. Trailblazer Community is a platform that connects Salesforce customers, partners, employees, and enthusiasts to learn, share, and collaborate on Salesforce topics and projects. Trailblazer Community: Open Source Commons & Community Sprints is a group within Trailblazer Community that provides information on Salesforce.org solutions built by the community, such as open-source projects, community sprints, or community-led webinars. The customer can also join discussions, forums, or blogs related to Salesforce.org solutions built by the community on Trailblazer Community: Open Source Commons & Community Sprints. Product Documentation: Is a Pro Bono Project the Right Fit?, Trailblazer Community: Cumulus I (CCI), or AppExchange are not resources where the customer can find more information on Salesforce.org solutions built by the community. Reference:
https://trailhead.salesforce.com/en/content/learn/modules/trailblazer-community-basics
https://trailblazercommunitygroups.com/sprints/
NEW QUESTION # 121
A consultant is designing a new Salesforce org that user the Education Data Architecture (EDA) for student service. The College wants to track which classes are taught by teaching assistants.
Which EDA object should the consultant use?
Answer: A
Explanation:
Explanation
Course Connection is an EDA object that the consultant should use to track which classes are taught by teaching assistants. Course Connection is an object that represents a junction between a Contact and a Course Offering. Course Connection can be used to track various types of roles, such as student, teacher, or teaching assistant. The consultant can create a custom picklist value for teaching assistant on the Course Connection object and associate it with the Contacts who teach classes. Course Offering, Term Grade, and Program Enrollment are not EDA objects that can track which classes are taught by teaching assistants. References:
https://powerofus.force.com/s/article/EDA-Course-Connections
https://powerofus.force.com/s/article/EDA-Course-Connections-Create
NEW QUESTION # 122
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