Energy-and-Utilities-Cloud Valid Test Notes - Energy-and-Utilities-Cloud Reliable Braindumps Ebook

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Salesforce Energy-and-Utilities-Cloud Exam Overview:

Certification Vendor:	Salesforce
Exam Name:	Salesforce Energy and Utilities Cloud Accredited Professional Exam
Exam Number:	Energy-and-Utilities-Cloud
Certificate Validity Period:	No expiration
Related Certifications:	Salesforce Energy and Utilities Cloud Accredited Professional
Passing Score:	65%
Exam Price:	USD 150
Exam Format:	Multiple choice, Multiple select
Available Languages:	English
Real Exam Qty:	60
Exam Duration:	90 minutes
Sample Questions:	Salesforce Energy-and-Utilities-Cloud Sample Questions
Exam Way:	Online proctored or in-person at a testing center via Webassessor platform
Pre Condition:	Salesforce recommends hands-on experience with Energy and Utilities Cloud implementation
Official Syllabus URL:	https://trailhead.salesforce.com/en/credentials/accreditedprofessionaloverview

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Salesforce Energy-and-Utilities-Cloud Exam Syllabus Topics:

Topic	Details
Topic 1	Test and Deploy Energy and Utilities Cloud Applications and Solutions: This topic evaluates the capacity of Energy and Utilities Cloud professionals to outline and execute a deployment plan that integrates Salesforce core and Vlocity components. Mastery includes validating processes, enabling user testing, and managing UAT milestones.
Topic 2	Solution Design: Solution design evaluates expertise in mapping Energy and Utilities Cloud components to current architectures and crafting future state designs that fulfill business and data model requirements. Energy and Utilities Cloud professionals must demonstrate the ability to define architecture, processes, and security considerations while leveraging deployment tools.
Topic 3	Implementation: The topic assesses the ability to configure Energy and Utilities Cloud to meet business models, manage licenses, set up order capture, and enable post-sales processes. It also measures proficiency in executing data migration, integrating third-party systems, and deploying relevant components.
Topic 4	Discovery: Mastering discovery ensures proficiency of Energy and Utilities Cloud professionals in understanding and documenting customer needs, aligning stakeholder requirements, and analyzing current business processes for Energy and Utilities Cloud solutions. This foundational topic measures the ability to identify gaps in processes and architecture compared to standard product capabilities.

Salesforce Energy and Utilities Cloud Accredited Professional Exam Sample Questions (Q56-Q61):

NEW QUESTION # 56
An energy company provides electricity to business customers. There are several cost components for electricity.
How would a consultant model these cost components in Energy and Utilities Claud?

A. Create one child product for all cost components.
B. Create child products for each cost component.
C. Create custom fields on the line item object for each cost component.
D. Create different pricing elements for each cost component.

Answer: D

NEW QUESTION # 57
What's an example of a parent and child premise record?

A. The parent premise is the type of service provided, and the child is the apartment.
B. The parent premise is the apartment, and the child is the type of service provided.
C. The parent premise is the apartment building, and the child is the apartment unit.
D. The parent premise is the apartment unit, and the child is the apartment building.

Answer: C

NEW QUESTION # 58
A developer discovers that the Lightning Web Components in their Energy and Utilities Cloud org aren't being rendered correctly.
What could be the likely reason for this issue?

A. Lightning Web Components aren't supported on Energy and Utilities Cloud.
B. Remote Site Settings entries are missing.
C. The developer needs to re-write the components to be compatible with Energy and Utilities Cloud.
D. There are incorrect permissions an Lightning Web Components.

Answer: D

NEW QUESTION # 59
An energy company needs to migrate its legacy data to Energy and Utilities Cloud. What's the recommended first step to ensure a proper migration process?

A. Migrate the data using one of the available tools, such as the Salesforce Data Loader or third party data migration tools.
B. Clean, transform, and format the source data to meet the requirements of the Energy and Utilities Cloud Data Model
C. Establish a testing and validation process to ensure that the data is accurate and complete
D. Assess the data m the legacy system to determine what needs to be migrated and what can be left behind

Answer: D

Explanation:
Before embarking on a data migration project to Salesforce Energy and Utilities Cloud, it is crucial to assess the data within the legacy systems. This step involves analyzing the existing data to determine its relevance, accuracy, and completeness, deciding which data sets are essential for migration, and identifying any data that may be outdated or irrelevant and can thus be omitted from the migration process. This assessment ensures a focused and efficient migration process, reducing the risk of data clutter and ensuring that only valuable data is transferred to the new system. Reference = Salesforce provides comprehensive guidelines on best practices for data migration, including the importance of data assessment as the initial step in the migration process. These practices are documented in Salesforce's data migration resources: https://developer.salesforce.com/docs/atlas.en-us.dat.meta/dat/data_import_what_you_need_to_know.htm

NEW QUESTION # 60
When preparing a demo of Energy and Utilities Cloud, the consultant needs to showcase a customer ' s 360- degree view that allows the customer service agents of the company to see the following information in one glance:
* Identify the caller
* Provide answers to questions about billing. consumption, and payments
* Add meter readings
* Manage user complaints.
* Perform user requests such as Start Service. Stop Service, and Set Up a Payment Plan.
Which two functionalities should the consultant use to achieve this?

A. Assign the relevant lightning pages to the energy company ' s service agent user profile
B. Configure custom OmniScripts and FlexCards to cover the requirements.
C. Configure the Energy and Utilities Contact Center Console available m the process horary
D. Configure a custom Salesforce Service Cloud console.

Answer: B,C

Explanation:
For showcasing a 360-degree view of the customer that empowers service agents with the capability to manage various customer interactions efficiently, the consultant should utilize the Energy and Utilities Contact Center Console and configure custom OmniScripts and FlexCards. The Energy and Utilities Contact Center Console, designed specifically for the industry, integrates critical customer information and functionalities into one streamlined interface. Additionally, custom OmniScripts and FlexCards can be tailored to the unique requirements of managing billing inquiries, meter readings, complaints, and service requests, providing a flexible and dynamic solution for meeting the diverse needs of utility customers.
References = Detailed explanations on how to configure the Energy and Utilities Contact Center Console and create custom OmniScripts and FlexCards for tailored customer service experiences are available in the Salesforce Energy and Utilities Cloud implementation guide and customization documentation:
https://developer.salesforce.com/docs/atlas.en-us.omniscript_developer_guide.meta
/omniscript_developer_guide/omniscript_about.htm , https://help.salesforce.com/articleView?
id=flexcards_considerations.htm & type=5

NEW QUESTION # 61
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