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BCS PC-BA-FBA-20 Exam Syllabus Topics:

Section	Weight	Objectives
Analysing and Managing Stakeholders	10%	- Stakeholder analysis 1. Stakeholder identification 2. Stakeholder management strategies 3. Stakeholder categorisation
Investigating the Business Situation	12.5%	- Investigation techniques 1. Observation 2. Interviews 3. Scenarios and prototyping 4. Workshops
Establishing the Requirements	10%	- Requirements engineering 1. Requirements prioritisation 2. Requirements classification 3. Requirements elicitation
The Competencies of a Business Analyst	2.5%	- Business analyst competencies 1. Professional techniques 2. Personal qualities 3. Business knowledge
The Strategic Context for Business Analysis	7.5%	- Strategy analysis 1. MOST analysis 2. PESTLE analysis 3. Porter's Five Forces 4. SWOT analysis
Defining the Solution	7.5%	- Solution definition 1. Business options 2. Feasibility assessment 3. Solution scope
Delivering the Business Solution	5%	- Business solution implementation 1. Post-implementation review 2. Benefits realisation 3. Solution deployment
Validating and Managing Requirements	5%	- Requirements management 1. Requirements traceability 2. Requirements validation 3. Change control
Delivering the Requirements	5%	- Requirements delivery 1. Iteration planning 2. Requirements readiness 3. Agile delivery support
What is Business Analysis	5%	- Business analysis concepts 1. Origins and development of business analysis 2. Business change and improvement 3. Role and responsibilities of a business analyst
The Business Analysis Service Framework	2.5%	- Framework concepts 1. Business analysis process model 2. Business change lifecycle
Documenting and Modelling Requirements	10%	- Requirements documentation 1. Data modelling 2. Process modelling 3. Use case modelling
Making the Business Case	5%	- Business case development 1. Risk assessment 2. Cost-benefit analysis 3. Investment appraisal
Improving Business Services and Processes	12.5%	- Business process improvement 1. Process modelling 2. Gap analysis 3. Business process redesign

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BCS Foundation Certificate in Business Analysis V4.1 Sample Questions (Q57-Q62):

NEW QUESTION # 57
Which technique uses an iterative approach to uncover innovative options?

A. Rich pictures.
B. Fishbone diagram.
C. Design thinking.
D. Mind maps.

Answer: C

Explanation:
Design thinking is a human-centered, iterative approach used to uncover innovative solutions by focusing on user needs and exploring multiple possibilities. It emphasizes creativity, collaboration, and experimentation.
Key Characteristics of Techniques:
* Design Thinking: Uses an iterative process (empathize, define, ideate, prototype, test) to generate innovative options.
* Fishbone Diagram: A root cause analysis tool, not focused on innovation.
* Rich Pictures: A visual representation of a situation, useful for understanding context but not for generating innovative options.
* Mind Maps: A brainstorming tool that organizes ideas hierarchically, but it does not inherently follow an iterative approach.
Evaluation of Each Option:
* A. Design thinking: Design thinking explicitly uses an iterative approach to uncover innovative options. Conclusion: This is correct .
* B. Fishbone diagram: Fishbone diagrams focus on identifying root causes, not innovation.
Conclusion: This is not correct .
* C. Rich pictures: Rich pictures visualize complex situations but do not inherently foster innovation.
Conclusion: This is not correct .
* D. Mind maps: Mind maps organize ideas but do not follow an iterative, innovative process like design thinking. Conclusion: This is not correct .
Final Recommendation:
The technique that uses an iterative approach to uncover innovative options is:
A). Design thinking.

NEW QUESTION # 58
The quantitative measures of performance that are used to track achievement of critical success factors are known as what?

A. Key performance indicators
B. Objectives
C. Balanced business scorecard
D. Vision and strategy indicators.

Answer: A

Explanation:
Critical Success Factors (CSFs) are the few areas in which an organisation must achieve consistently high performance to meet its mission and strategic goals. To monitor whether a CSF is being achieved, a BA defines quantitative measures of performance, which are known as Key Performance Indicators (KPIs). KPIs are the specific, measurable metrics used to track and assess the success of an activity or the progress towards an objective. For example, if a CSF is "Excellent Customer Service," a corresponding KPI might be "Average Call Waiting Time (less than 60 seconds)"-a clear, quantitative measure. While the Balanced Business Scorecard (D) is a framework that uses CSFs and KPIs, the specific quantitative measures themselves are the KPIs. Objectives (B) are the desired outcomes, not the measure of the outcome.
(Reference: BCS Foundation Certificate in Business Analysis / BCS Business Analysis Practice - Strategic Context, CSFs and KPIs) Here are the next five questions:

NEW QUESTION # 59
Which of the following statement is TRUE about the process view of an organisation?

A. It focuses on the organisational structure.
B. It focuses solely on the internal view of the organisation.
C. It focuses on the customer of the organisation.
D. It focuses on the functions of an organisation.

Answer: C

NEW QUESTION # 60
Which of the following statements is TRUE?

A. It is preferable for the calculated IRR of a project to be below bank interest rates,
B. When comparing two projects, the one with the lower NPV should be preferred.
C. The IRR of every project is based on it achieving a Net Present Value of zero.
D. Discounted cash flows do not usually take into account the time value of money.

Answer: C

NEW QUESTION # 61
What are the categories shown in a RACI chart?

A. Responsible, Accountable, Consulted, Influenced
B. Responsible, Accountable, Consulted, Informed
C. Responsible, Accountable, Created, Informed
D. Responsible, Allocated, Consulted, Informed

Answer: B

Explanation:
The RACI chart is a technique used to clarify and document the roles and responsibilities for activities, tasks, or deliverables within a project or business process. It is an acronym that defines the four key types of involvement:
Responsible: The person or team who does the work to complete the task.
Accountable: The person who is ultimately answerable for the correct and thorough completion of the deliverable or task, and who approves the work. Only one person can be Accountable.
Consulted: The people whose opinions are sought, and with whom there is two-way communication.
Informed: The people who are kept up-to-date on progress, often only at the completion of the task or deliverable, and with whom there is only one-way communication.
The correct categories are therefore Responsible, Accountable, Consulted, Informed.
(Reference: BCS Business Analysis Practice - Stakeholder Management, RACI Matrix)

NEW QUESTION # 62
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