Free PDF Quiz Useful MB-240 - Reliable Microsoft Dynamics 365 Field Service Functional Consultant Practice Questions

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Microsoft MB-240 Exam Syllabus Topics:

Section	Weight	Objectives
Implement Microsoft Power Platform	5–10%	- Extend functionality with customizations and solutions - Integrate with Power Apps, Power Automate, and Power BI - Configure and use connected field service and IoT features
Manage inventory and purchasing	5–10%	- Manage purchasing, purchase orders, and vendor returns - Configure inventory settings, warehouses, and product catalog - Process inventory transactions: receive, transfer, adjust, and consume
Manage the Field Service mobile app	5–10%	- Manage mobile user access, security, and synchronization - Customize mobile forms, views, and offline capabilities - Install, configure, and deploy mobile app
Configure field service applications	20–25%	- Configure resources, resource types, and resource roles - Configure incident types, service tasks, and products - Configure service agreements, booking rules, and settings - Configure core settings and administration areas
Schedule and dispatch work orders	15–20%	- Manage bookings, resource availability, and conflicts - Configure scheduling parameters, booking statuses, and requirements - Configure and use resource scheduling optimization (RSO) - Use schedule board, schedule assistant, and resource optimization
Manage work orders and customer assets	25–30%	- Manage work order products, services, and skills requirements - Process work order lifecycle: creation, assignment, completion, and closure - Create and manage work orders, work order types, and statuses - Manage customer assets, asset hierarchies, and service history

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Microsoft Dynamics 365 Field Service Functional Consultant Sample Questions (Q192-Q197):

NEW QUESTION # 192
You created a work order and added a price list to that work order.
You need to anticipate what will happen when you add an additional work order product which is missing from the work order price list.
What is the outcome?

A. The list price on the newly-added product record will be used in the calculations.
B. The application provides an option to add the product to the work order price list.
C. There will be an error indicating that the product does not belong to the work order price list.
D. The application allows the product to be added and sets the price to zero during the calculations.

Answer: A

NEW QUESTION # 193
You are a Dynamics 365 for Field Service Mobile Administrator (FSM).
When technicians log into FSM, they receive the following message:
"Your organization has not configured Field Service Mobile."
You log into FSM and cannot reproduce the issue with your login.
What must you do to fix the issue?

A. Update the Security Roles for the FSM project within Woodford.
B. Set Enabled for Field Service Mobile to Yes for all Bookable Resources.
C. Update the Security Roles for all Bookable Resources within Dynamics 365.
D. Update the Priority for the FSM project within Woodford.

Answer: B

Explanation:
Section: Manage field service mobility
Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/field-service-mobile-app-user-guide

NEW QUESTION # 194
You install the Field Service Solution and set up incident types. You create a work order that uses a primary incident type.
Which three pieces of information are populated on the work order? Each correct answer presents part of the solution.

A. actual duration
B. price list
C. products
D. priority
E. services
F. service tasks

Answer: C,E,F

Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/create-work- order

NEW QUESTION # 195
You are implementing Microsoft Dynamics 365 Field Service for your organization.
You are about to finalize the updates to booking statuses. The booking statuses, and corresponding Field Service Status values are:

You want technicians' time entries to be generated every time they update the booking status.
Which two steps must you set up to ensure the time entries are correctly generated? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

A. Set the Timestamp Frequency setting to Per Booking Status Change
B. Set the Time Entry Generation Strategy setting to Per Booking Status Change
C. Set the Timestamp Frequency setting to Auto-Generate from Booking Timestamps
D. Set the Time Entry Generation Strategy setting to Auto-Generate from Booking Timestamps

Answer: A,D

NEW QUESTION # 196
Your company has a requirement to use the out-of-the-box Resource types to categorize Active Bookable Resource types. The company wants to ensure easy Dynamics 365 upgrades as needed.
You need to ensure that you only use the appropriate Resource types.
Which types are available for your use? To answer, drag each description on the left to the appropriate column on the right. Each description may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

NEW QUESTION # 197
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