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| Section | Weight | Objectives |
|---|---|---|
| Workspace Administration | 9% | - Manage workspace settings and configurations - Understand Enterprise Grid organization vs single workspace - Configure workspace-level and org-level policies |
| User Lifecycle Management | 14% | - Handle user onboarding and offboarding - Configure user provisioning and deprovisioning - Configure single sign-on (SSO) and identity management - Manage user roles and admin roles |
| Enabling Slack Success | 15% | - Drive organizational collaboration and productivity - Use analytics and reporting to measure engagement - Promote best practices and user adoption - Create help channels for user support |
| Channel & User Group Administration | 28% | - Manage default channels and required channels - Convert public channels to private channels - Implement channel naming conventions and best practices - Configure channel management policies - Manage user groups and channel permissions |
| Fundamentals | 9% | - Navigate the Slack Admin console - Understand Slack roles and responsibilities - Differentiate between Slack plans and features |
| Security | 15% | - Configure domain and IP restrictions - Monitor and audit workspace activity - Configure security policies and compliance settings - Enable multi-factor authentication (MFA) - Manage DLP (Data Loss Prevention) and retention policies |
| App Administration | 10% | - Configure app permissions and settings - Understand Slack Connect for inter-organization collaboration - Manage integrations and workflows - Manage app approvals and app directory |
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NEW QUESTION # 201
The marketing team at ACME Ltd has 10 team members and has a public channel called #marketing- discussion. The team collaborates and shares ideas on this channel. Now, other teams have joined, so the total channel membership is 50.
The marketing director has the following needs:
* There is an urgent marketing idea that must be prioritized in tomorrow morning's planning meeting.
* The 10 team members are the only ones attending the planning meeting.
* The 10 team members need to be notified before the meeting.
Of note, the marketing director sends urgent re-prioritization messages weekly.
How should the marketing director reach the marketing team?
Answer: C
Explanation:
Slack recommends using user groups to efficiently notify a specific subset of people:
"User groups allow you to mention multiple people at once by tagging the group's handle, ensuring the right people are notified without disturbing unrelated members." Using @channel or @here would notify all 50 members unnecessarily. Sending 10 direct messages individually is inefficient and error-prone.
(Reference: Slack Administration Study Guide - User Groups and Targeted Notifications)
NEW QUESTION # 202
You're a Slack admin at a nonprofit organization. You need to add a new workspace to your Slack Enterprise Grid. This workspace needs to support the fundraising efforts of the development team. It should be a place for the team to collaborate on upcoming campaigns, events, and conduct retrospectives on past efforts. You can't devote significant admin energy to managing this workspace, and most members of your org participate in fundraising efforts in some capacity.
What visibility setting should you select for this new workspace?
(Select the best answer.)
Answer: C
Explanation:
An Open workspace allows anyone in the organization to join without requiring invitations or approvals, minimizing admin overhead.
According to Slack Enterprise Grid documentation:
"Open workspaces allow any member of the organization to join, making them ideal for widely participated efforts like fundraising, campaigns, or company-wide initiatives." Invite Only and By Request models would require manual intervention and approval, not ideal when admin resources are limited. Hidden workspaces are for restricted, confidential groups.
(Reference: Slack Administration Study Guide - Workspace Visibility Settings)
NEW QUESTION # 203
You recently started working with a new external organization that will supply crucial ingredients needed to make your products. It's important to be connected with them at a moment's notice, and you've noticed that your emails often go unanswered for long periods of time. You decide to look up your key contact's email on the Slack Connect page but get no results.
What is the reason you can't find the external contact on Slack Connect?
Answer: B
Explanation:
Slack Connect discoverability must be enabled by an organization for others to search and find them:
"If an external organization has disabled Slack Connect Discoverability, they will not appear in search results, even if they use Slack." It is not about whether you already have a Connect channel (A), or necessarily whether they are on a free plan (B - free plans can still accept Connect invites with some limitations). Option C (turning off Slack Connect entirely) would prevent channel creation but is not specifically why search would fail.
(Reference: Slack Administration Study Guide - Slack Connect Discoverability Settings)
NEW QUESTION # 204
You're an Org Admin at a security-conscious financial services company. You're rolling out Enterprise Mobility Management (EMM) across the organization.
Leadership asks if it is possible to require guests to use the Slack for EMM app.
How should you respond to this request?
(Select the best answer.)
Answer: C
Explanation:
Slack's documentation on EMM policies specifies:
"Enterprise Mobility Management (EMM) requirements apply only to full members of your Slack organization. Guest accounts (Single-Channel or Multi-Channel Guests) are not required to use the Slack for EMM app." Thus, guests are exempt from EMM enforcement. Options B and C incorrectly state guests can be controlled via EMM. D is unrelated.
(Reference: Slack Administration Study Guide - EMM and Guest Account Behavior)
NEW QUESTION # 205
You're an Org Admin responsible for managing your organization's three workspaces grouped by business vertical.
Your organization wants to increase Slack usage across departments, and you anticipate new workspace requests.
Given these business requirements, what is the best way to manage requests to create new workspaces?
Answer: D
Explanation:
Slack recommends for Enterprise Grid governance:
"Workspace creation requests should be routed to a private admin team for evaluation, ensuring that new workspaces align with business needs, security policies, and organizational strategy." Public channels (A) expose sensitive administrative discussions. C and D bypass proper governance and risk fragmented Slack management.
(Reference: Slack Administration Study Guide - Workspace Creation and Governance)
NEW QUESTION # 206
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