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| Section | Weight | Objectives |
|---|---|---|
| Learning and Enablement | 18% | - Design training programs for users and admins - Create learning materials and resources - Support adoption and troubleshoot issues - Plan and execute rollout strategies |
| Delivery and Migration | 17% | - Define roles and responsibilities - Plan and execute migration from other platforms - Understand implementation best practices |
| Channel Strategy | 10% | - Channel naming conventions and structure - Apply use cases and best practices - Design channels for collaboration and workflows |
| Governance Structure | 8% | - Define admin and owner roles - Manage workflows and processes - Establish governance policies |
| Discovery | 10% | - Communicate Slack value proposition - Gather and analyze client requirements - Assess organizational readiness |
| Policies and Settings | 22% | - Security and compliance configurations - Identity and access management - Slack Connect and app approval settings - Analytics and dashboard usage |
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NEW QUESTION # 45
You are a consultant working with an Enterprise Grid plan client. Your client's Slack Org Admin wants to derive insights for governing Slack as their business grows and matures.
What is the primary tool for Org Admins to monitor and ensure that Slack is driving value?
Answer: B
Explanation:
The correct answer is C . Org Admins on Enterprise Grid need a centralized view of adoption, activity, and usage trends across the organization. The org-level analytics dashboard is the primary administrative tool for monitoring whether Slack is driving value as the business grows. It helps admins understand membership, channel activity, message activity, and broader usage patterns that inform governance, enablement, and adoption decisions. Option A, Slack's analytics Web APIs, can be useful for advanced reporting or custom analysis, but it is not the primary admin-facing tool for routine governance monitoring. Option B is incorrect because SCIM is related to identity provisioning and user lifecycle management, not Slack value measurement. Option D is too narrow; member-level analytics do not provide the org-wide governance view needed by an Org Admin. This question is testing the distinction between operational administration and analytics-led governance. For Enterprise Grid maturity, admins should use org-level analytics to identify adoption gaps, inactive areas, overgrown workspaces, and opportunities for targeted enablement.
NEW QUESTION # 46
Your client has set up an #ama channel for when business leaders host "Ask Me Anything" (AMA) sessions and your client wants to encourage organized engagement.
Which two best practices, when used together, will encourage engagement while keeping the channel as organized as possible?
Answer: C,D
Explanation:
The correct answers are C and E . An AMA channel needs two things at the same time: participation and structure. A workflow for question submission gives employees an easy, consistent way to participate without flooding the channel with scattered posts. It can capture questions in a standard format and route them to moderators for review, sequencing, or grouping. Restricting posting permissions to session moderators keeps the channel clean and prevents uncontrolled side discussions, duplicate questions, or fragmented threads.
Together, these practices preserve engagement while maintaining order. Option A can be useful for lightweight feedback, but emoji reactions do not provide a structured way to ask questions. Option B is wrong because deleting answered questions destroys useful context and reduces transparency. Option D encourages participation but sacrifices organization; open posting permissions are exactly what can make a large AMA channel noisy and hard to follow. The strongest design separates question intake from moderated publishing.
Reference topic: Learning and Enablement - AMA channel design, Workflow Builder, moderated engagement, posting permissions, and organized launch communications.
NEW QUESTION # 47
When preparing an experiential learning environment for a live Slack training session, what is a key element to include to ensure participants are actively engaged and applying what they learn?
Answer: A
Explanation:
Interactive activities that involve using Slack features for real-world tasks and collaboration in breakout groups are essential in an experiential learning environment. This approach ensures participants are actively engaged and applying their learning, which enhances retention and understanding.
NEW QUESTION # 48
What is the primary benefit of establishing a standard channel naming convention?
Answer: B
Explanation:
The correct answer is A . A standard channel naming convention primarily improves organization and clarity for users. In Slack, channels are the structure through which work becomes visible and searchable. Without consistent names, users struggle to understand where work belongs, where to ask questions, and how to find existing channels before creating new ones. Naming conventions such as #help- , #team- , #proj- ,
#announcements- , or #ext- make the purpose of channels immediately recognizable. Option B may be a secondary benefit if the naming style reflects company culture, but branding is not the main reason to standardize channel names. Option C is partially related because better naming may reduce duplicate or unnecessary channels, but it does not technically prevent channel creation. Option D is incorrect because naming conventions do not show membership; channel member lists and profiles do that. The primary purpose is navigational clarity: users can quickly understand channel purpose, locate relevant work, and follow a predictable collaboration structure.
NEW QUESTION # 49
A large organization is concerned about protecting sensitive information within Slack. Which org level security setting is most effective in preventing data breaches?
Answer: D
Explanation:
Integrating a Data Loss Prevention tool is the most effective in protecting sensitive information as it monitors and controls data transfer, preventing potential breaches.
NEW QUESTION # 50
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