L5M9|ハイパスレートのL5M9受験体験試験|試験の準備方法Operations Management資格勉強CIPS Operations Management

L5M9トレーニング資料のPDFバージョン:Operations Managementは読みやすく、覚えやすく、印刷要求をサポートしているため、紙で印刷して練習することができます。 練習資料のソフトウェアバージョンは、シミュレーションテストシステムをサポートし、セットアップの時間を与えることには制限がありません。 このバージョンはWindowsシステムユーザーのみをサポートすることに注意してください。 L5M9試験問題のオンライン版は、CIPSあらゆる種類の機器やデジタルデバイスに適しています。モバイルデータなしで練習することを条件に、オフラインでの運動をサポートします。 豊富な練習資料はお客様のさまざまなニーズに対応でき、これらのL5M9模擬練習にはすべて、CIPSテストに合格するために知っておく必要がある新しい情報が含まれています。 あなたの個人的な好みに応じてそれらを選択することができます。
CIPS L5M9 Exam Syllabus Topics:
| Section | Objectives |
|---|
| Topic 1: Understand the improvement of operations management | - Analyse operations improvement strategies
- 1. Continuous improvement (Kaizen)
- 2. Lean operations and waste reduction
- 3. Benchmarking techniques
- Analyse quality management and improvement
- 1. Statistical process control
- 2. Quality management approaches (TQM, Six Sigma)
|
| Topic 2: Understand the design of operations management systems | - Analyse the design of goods and services
- 1. Design for sustainability and lifecycle
- 2. Product and service design considerations
- Analyse the design of processes and capacity
- 1. Process types and layouts
- 2. Capacity planning strategies
|
| Topic 3: Understand the concept and scope of operations management | - Critically assess the objectives and strategies of operations management
- 1. Order qualifying and order winning objectives
- 2. The performance objectives of operations management (quality, speed, dependability, flexibility and cost)
- 3. Top down and bottom up perspectives of operations strategy
- 4. The stages of development of operations strategy
- 5. From implementing to supporting to driving strategy
- Analyse the role and activities of operations management in organisations
- 1. Operations management in different types of organisations
- 2. Definitions of operations and operations management
- 3. The extent of operations management in organisations
|
| Topic 4: Understand planning and control in operations management | - Analyse capacity planning and control
- 1. Aggregate planning
- 2. Scheduling techniques
- Analyse forecasting and demand management
- 1. Demand management approaches
- 2. Forecasting methods
- Analyse inventory planning and control
- 1. Just-in-time and lean principles
- 2. Inventory models and systems
|
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CIPS Operations Management 認定 L5M9 試験問題 (Q120-Q125):
質問 # 120
Which of the following stakeholders are also internal customers?
- A. banks and lending agencies
- B. buyers
- C. the local community
- D. employees
正解:D
解説:
Employees are internal customers. This is when staff consume a service or product - for example an organisation might have a Procurement Department which runs tenders for the other different departments when they need to buy something. In this example, the other departments (and their employees) are internal customers of the Procurement Department. P.47
質問 # 121
In order to keep processing costs down, which of the following should a company opt for in terms of operating processes?
- A. low volume, high variety
- B. high volume, low variety
- C. low variation, high visibility
- D. high variation, low visibility
正解:B
解説:
2 is the correct response. This is the only response where both characteristics given keeps costs down. High volume means a lower unit cost and higher profits. Low variety keeps costs down as you don't need to produce many different products. In the other three options high variety, high variation and high visibility all lead to increased costs. P. 50
質問 # 122
Doug's Doughnuts Ltd is a large manufacturer of doughnuts. They produce in excess of 100,000 doughnuts per day which are boxed and sent to supermarkets and other retail outlets for sale. Large pieces of machinery are used to make the doughnuts. Which form of maintenance would be the most appropriate to use at Doug's Doughnuts?
- A. reactive
- B. condition based
- C. run to breakdown
- D. preventative
正解:D
解説:
Preventative maintenance should be used at Doug's Doughnuts. The machines should be serviced regularly to ensure they're working well. A break-down in machinery would stop production, and because Doug's Doughnuts produce so many items per day, this would cause a serious issue for the company. Run to breakdown means you don't repair anything until the item is completely broken. Condition-based maintenance is when maintenance is scheduled when it is required, usually to a schedule. Reactive is when maintenance is conducted when something breaks. See p.103.
質問 # 123
Below are details of 4 local manufacturing companies. For each company you must decide what the main objective is for the organisation and what layout their manufacturing plant has.
Company 1: This company creates large, delicate products which are hard to move. The main aim of the company is to stand out from competitors due to the superior level of materials used and by using the latest forms of technology to create the items.
Company 2: This company produces 72 different items and has designated zones within its premises for the creation of each item. The zones are organised based on the technology used and some products may be passed between different zones to be completed. The company creates many different items in response to changing customer demands, with many product lines only lasting a single season.
Company 3: Company 3 creates one product which flows along a single production line, with staff members adding to the product on four different occasions. The company must produce a high volume of this singular product in order to break even. Therefore, there is always a steady flow of items through the plant and it is important there is no stoppage in production.
Company 4: This company produces small batches of products, as and when they are ordered by customers. Due to uncertainty in demand, a high profit margin is added to the cost of each item. Teams in the factory are grouped into different areas depending on the technological process they are using.
Complete the table below by listing the objective criteria and plant layout for each company. Each response should only be used once: flexibility, speed, quality, cost, functional layout, cell layout, product layout, fixed-position layout

Which of the following will you put into box 5?
- A. cell layout
- B. product layout
- C. functional layout
- D. fixed-position layout
正解:D
解説:
The correct answers are as follows:

質問 # 124
Below are details of 4 local manufacturing companies. For each company you must decide what the main objective is for the organisation and what layout their manufacturing plant has.
Company 1: This company creates large, delicate products which are hard to move. The main aim of the company is to stand out from competitors due to the superior level of materials used and by using the latest forms of technology to create the items.
Company 2: This company produces 72 different items and has designated zones within its premises for the creation of each item. The zones are organised based on the technology used and some products may be passed between different zones to be completed. The company creates many different items in response to changing customer demands, with many product lines only lasting a single season.
Company 3: Company 3 creates one product which flows along a single production line, with staff members adding to the product on four different occasions. The company must produce a high volume of this singular product in order to break even. Therefore, there is always a steady flow of items through the plant and it is important there is no stoppage in production.
Company 4: This company produces small batches of products, as and when they are ordered by customers. Due to uncertainty in demand, a high profit margin is added to the cost of each item. Teams in the factory are grouped into different areas depending on the technological process they are using.
Complete the table below by listing the objective criteria and plant layout for each company. Each response should only be used once: flexibility, speed, quality, cost, functional layout, cell layout, product layout, fixedposition layout

Which of the following will you put into box 8?
- A. fixed-position layout
- B. cell layout
- C. product layout
- D. functional layout
正解:D
解説:
The correct answers are as follows:

質問 # 125
......
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