MB-240 Actual Exam & MB-240 Exam Guide & MB-240 Practice Exam

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Microsoft MB-240 Exam Syllabus Topics:

SectionWeightObjectives
Manage work orders and customer assets25–30%- Manage customer assets, asset hierarchies, and service history
- Manage work order products, services, and skills requirements
- Process work order lifecycle: creation, assignment, completion, and closure
- Create and manage work orders, work order types, and statuses
Manage the Field Service mobile app5–10%- Install, configure, and deploy mobile app
- Customize mobile forms, views, and offline capabilities
- Manage mobile user access, security, and synchronization
Schedule and dispatch work orders15–20%- Configure scheduling parameters, booking statuses, and requirements
- Manage bookings, resource availability, and conflicts
- Use schedule board, schedule assistant, and resource optimization
- Configure and use resource scheduling optimization (RSO)
Implement Microsoft Power Platform5–10%- Integrate with Power Apps, Power Automate, and Power BI
- Configure and use connected field service and IoT features
- Extend functionality with customizations and solutions
Configure field service applications20–25%- Configure service agreements, booking rules, and settings
- Configure incident types, service tasks, and products
- Configure resources, resource types, and resource roles
- Configure core settings and administration areas
Manage inventory and purchasing5–10%- Process inventory transactions: receive, transfer, adjust, and consume
- Configure inventory settings, warehouses, and product catalog
- Manage purchasing, purchase orders, and vendor returns

>> Valid Exam MB-240 Practice <<

MB-240 Practical Information | MB-240 Test Practice

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Microsoft Dynamics 365 Field Service Functional Consultant Sample Questions (Q155-Q160):

NEW QUESTION # 155
Contoso, Ltd has just acquired a new company in order to increase the services it offers to its customers. Contoso, Ltd. wants to ensure that it is able to track all of the stages in its service management workflow, including the services offered by the new service company.
You need to configure Dynamics 365 CE for Field Services to ensure that all of the necessary status values are configured correctly to track your company's unique business process.
Which action must you perform?

Answer: B

Explanation:
https://docs.microsoft.com/en-us/dynamics365/field-service/set-up-booking-statuses Booking statuses allow you to create multiple sub-statuses mapped to each of your booking statuses in order to more precisely define your company's unique business processes.


NEW QUESTION # 156
You have started work at a surgical center which users Dynamics 365 Field Service to Schedule miner out-patient procedures.
A teammate created a requirement group template for a skin-tag removal procedure, configured as follows:

You create a requirement group using this template.
You need to evaluate what will occur when you attempt to book the requirement group.
Which scenario is valid?

Answer: D


NEW QUESTION # 157
Your client wants to build some workflows to automate certain approvals.
You need to enable Microsoft Power Automate flows in the Microsoft Dynamics 365 Field Service settings.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Answer:

Explanation:

Explanation


NEW QUESTION # 158
Litware, Inc. needs your company to suggest a best practice for implementing multi-resource work order scheduling for kitchen cabinet installation jobs, that includes a new, inexperienced technician.
In addition, they need a resource skilled in cabinet installation and cabinet resurfacing.
Using the requirements provided, which five actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Answer:

Explanation:

Explanation:


NEW QUESTION # 159
Your company is losing money on some of the work orders they have been completing. They want to implement a pricing policy to stop the losses on work orders.
You have been asked to setup the application, where applicable, to ensure that minimum charges and fees are enforced.
Which two options are available for enforcing the pricing policy? Each correct answer presents a complete solution.

Answer: B,D


NEW QUESTION # 160
......

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