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| Section | Objectives |
|---|---|
| Topic 1: Intangible Deliverables | - Communication and visioning
|
| Topic 2: Value Design | - Challenge framing and problem definition
|
| Topic 3: Tools and Artifacts | - Salesforce platform capabilities
|
古く時から一寸の光陰軽るんずべからずの諺があって、あなたはどのぐらい時間を無駄にすることができますか？現時点からShikenPASSのPlat-UX-102問題集を学んで、時間を効率的に使用するだけ、Plat-UX-102知識ポイントを勉強してSalesforceのPlat-UX-102試験に合格できます。短い時間でPlat-UX-102資格認定を取得するような高いハイリターンは嬉しいことではないでしょうか。
質問 # 83
Cloud Kicks is going to conduct research with users of its products to better understand their needs. What are some safeguards that should be put in place to ensure the research is conducted ethically?
正解：B
解説：
Ethical research practices require safeguarding participant privacy, setting clear codes of conduct, establishing data storage policies, and proper informed consent. In the Platform Strategy Designer context, this question belongs primarily to Value Design. In Value Design, the strategy designer links validated human needs to business outcomes and external context, then defines measurable signals that show whether the intended value is actually being created. Ethical research requires safeguards across the entire research lifecycle. Clear conduct expectations, trained researchers, informed participation, and responsible data handling protect participant dignity, privacy, and trust while reducing the risk that useful insight is obtained through harmful or inappropriate practices. Here, A code of conduct, ethics training, and a research data handling policy is the strongest choice because it most directly matches the outcome, constraint, or decision described in the scenario. The other choices may be useful in a different stage or for a different question, but they do not address the central requirement as directly. A hypothesis, project plan, and financial reimbursement for users focuses attention elsewhere, while A customer journey map, research scenario, and a RAID log addresses a related concern without providing the same fit to the scenario ' s stated objective.
Study Guide Topics: Value Design
Official Salesforce Reference: Platform Strategy Designer Certification Prep - Value Design
質問 # 84
Cloud Kicks' design team learns of the desire for sustainable materials while co-creating personalization concepts with their West Coast influencers. Which method should the team use improve feasibility of this concept direction?
正解：B
解説：
The best method to improve feasibility of a concept direction that involves sustainable materials is to run a cost benefit analysis, which is a quantitative way of comparing the costs and benefits of different alternatives and finding the optimal solution. Creating a functional prototype or reviewing and aligning with company V2MOM may not address the feasibility issue directly.
質問 # 85
Cloud Kicks ' sales team is reporting an increased rate of churn. The support team is frequently bombarded with customer requests for a less complicated user experience. The development team sees the inherent risk in changing a mature product. What should a strategy designer recommend to help create alignment between these teams?
正解：A
解説：
Human-centered storytelling and user research videos ground cross-functional teams in real user pain points, driving alignment. In the Platform Strategy Designer context, this question belongs primarily to Intangible Deliverables. In Intangible Deliverables, the strategy designer creates alignment, trust, shared understanding, ethical awareness, and persuasive communication so that people can make coordinated decisions around the intended future state. Here, Share stories from customer research to create a common understanding of challenges. is the strongest choice because it most directly matches the outcome, constraint, or decision described in the scenario. The other choices may be useful in a different stage or for a different question, but they do not address the central requirement as directly. Create a prioritized product roadmap to ensure future releases address known challenges. focuses attention elsewhere, while Define acceptance criteria and plan user acceptance testing to validate intended outcomes. addresses a related concern without providing the same fit to the scenario ' s stated objective. That distinction is important on the exam: select the method or capability that resolves the specific uncertainty in the scenario rather than the option that is merely plausible in a broader project.
Study Guide Topics: Intangible Deliverables
Official Salesforce Reference: Challenge Framing and Scoping - Create Effective How Might We Statements
質問 # 86
Cloud Kicks (CK) set a goal to improve the sustainability of its business in the coming year. A strategy designer on CK"s team knows the importance of pushing for environmental impact in their latest designs.
What should they do to prepare to measure progress toward this goal?
正解：C
解説：
The strategy designer should create a journey map that extends into pre-purchase and post-use disposal to uncover unseen impacts of the product's lifecycle, to prepare to measure progress toward the goal of improving the sustainability of the business. This helps identify the environmental touchpoints and opportunities for improvement across the entire customer journey, not just during the use phase. https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/conduct-a-journey-mapping-session
質問 # 87
A large professional services organization is starting to re-design its intranet platform. In the early stages of the project, the strategy designer plans on bringing a low-fidelity prototype to a co-creation session. What should the designer aim to achieve with the prototype?
正解：B
解説：
Low-fidelity prototypes are used early in a project to spark conversation and draw out needs, motivations, and expectations from participants - not to validate finished features (that comes with higher-fidelity work) or to assess technical feasibility. In the Platform Strategy Designer context, this question belongs primarily to Tools and Artifacts. In Tools and Artifacts, the key is to select the method, framework, artifact, or Salesforce capability that directly addresses the uncertainty in the scenario and supports an evidence-based decision. A prototype is a learning instrument, not merely a preview of the final interface. The team should use it to test the assumptions that create the greatest risk, gather evidence cheaply, and refine the strategic direction before committing to expensive implementation. Here, Help participants articulate their needs, motivations, and expectations. is the strongest choice because it most directly matches the outcome, constraint, or decision described in the scenario. The other choices may be useful in a different stage or for a different question, but they do not address the central requirement as directly. Assess the feasibility for all features from participants.
focuses attention elsewhere, while Get validation from participants on the features and content. addresses a related concern without providing the same fit to the scenario ' s stated objective.
Study Guide Topics: Tools and Artifacts
Official Salesforce Reference: Design Strategy Prototyping - Explore Key Prototyping Considerations
質問 # 88
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無料でクラウドストレージから最新のShikenPASS Plat-UX-102 PDFダンプをダウンロードする：https://drive.google.com/open?id=1Ddr7JNLsl0_yeTLP98LKps6_3iMKQkgy