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| Section | Weight | Objectives |
|---|---|---|
| Operating Systems | 31% | - Other operating systems
|
| Software Troubleshooting | 22% | - Common OS issues
|
| Operational Procedures | 22% | - Professionalism and communication
|
| Security | 25% | - Security practices
|
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NEW QUESTION # 129
A user reports that their browser is redirecting to unfamiliar sites and displaying multiple pop-ups for an antivirus software that they do not recognize. The workstation is also exhibiting degraded performance. Which of the following are the first steps a technician should take to fix these issues? (Choose two.)
Answer: D,F
Explanation:
Disconnecting the network cable isolates the infected workstation and helps prevent malware from communicating with external systems or spreading across the network. Running a trusted anti-malware program then detects, quarantines, and removes the malicious software causing the redirects, pop-ups, and performance degradation.
NEW QUESTION # 130
An end user wants to have a sales printer added to their computer. The printer is on the domain. Which of the following is the best method for the technician to add the printer?
Answer: C
Explanation:
In a domain environment, printers are typically deployed via a print server. Users can browse available printers on the server and install them directly.
All-in-One Exam Guidementions:
"In a corporate domain, printers are managed via a centralized print server. Users can select the desired printer from the server's shared list."
NEW QUESTION # 131
A help desk technician needs to remove RAM from retired workstations and upgrade other workstations that have applications that use more memory with this RAM. Which of the following actions would the technician most likely take?
Answer: D
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
RAM is an electrostatic-sensitive component. When removing or transporting RAM modules, they should be stored in antistatic bags to protect against electrostatic discharge (ESD), which can damage the memory. This is a standard best practice in hardware handling.
A). Demagnetization is not applicable to RAM.
C). Plugging in power to ground is not safe or recommended for static protection.
D). Installing identical memory pairs is applicable for dual-channel configuration, but not directly related to transporting or handling RAM.
Reference:
CompTIA A+ 220-1102 Objective 4.3: Explain environmental impacts and procedures.
Study Guide Section: ESD safety practices and component handling procedures
-
NEW QUESTION # 132
Which of the following operating systems is used to join a domain?
Answer: A
Explanation:
Domain join capability is a key Windows edition differentiator. In Quentin Docter's Windows editions comparison, Home explicitly "lacks support for... joining to a domain," while Pro "can join a Windows server domain." This applies across Windows 10/11 edition families: Home is positioned for consumers and does not include domain-join features, whereas Pro includes the business feature set.
The All-in-One guide states the same concept: "Windows Home systems cannot become part of a domain; to do that, you'll need something like Windows Pro." The Mike Meyers Lab Manual reinforces that Pro is the baseline edition for domain membership in business environments.
Given the answer choices, Windows 11 Pro is the correct selection for joining a domain.
NEW QUESTION # 133
A utility failure causes a workstation to immediately shut down. Which of the following would help prevent this from reoccurring?
Answer: B
Explanation:
A "utility failure" means the building's AC power source has dropped out (blackout) or sagged severely, causing the workstation to lose power instantly and shut down. The best way to prevent an immediate shutdown during these events is an Uninterruptible Power Supply (UPS), which contains a battery and can continue supplying AC power long enough to keep the PC running briefly and allow a graceful shutdown.
Mike Meyers' Lab Manual states that a UPS "continues to supply AC power...during both brownouts and blackouts via a battery," preventing the computer from instantly losing power when the utility fails. Quentin Docter likewise explains that UPS devices protect against "power sags and even power outages," using stored battery energy so the administrator (or OS integration) can safely shut down rather than crash off.
A surge suppressor protects from spikes, not outages. A redundant PSU only helps if the PSU fails, and Docter notes it cannot keep a system running during a power outage. A line voltage regulator helps stabilize voltage but doesn't provide power when utility power is absent.
References: Quentin Docter - CompTIA A+ Complete Study Guide (UPS vs redundant PSU; UPS protects outages); Travis Everett & Andrew Hutz - CompTIA A+ All-in-One Exam Guide (UPS protects during sag
/outage with battery); Mark Soper - Mike Meyers' A+ Lab Manual (UPS supplies power during brownouts
/blackouts; surge suppressor limits spikes).
NEW QUESTION # 134
......
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