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| Section | Weight | Objectives |
|---|---|---|
| Discovery | 20% | - Define capabilities from use cases - Gather functional and technical requirements - Identify customer personas and stakeholders |
| Deploy | 25% | - Plan pre-deployment and post-deployment activities - Operate and maintain Health Cloud solutions - Manage mobile capabilities |
| Implement | 30% | - Configure OmniStudio components - Implement integrations and APIs - Install and configure Health Cloud - Build reports and dashboards - Set up security and access controls - Customize features and objects |
| Design | 25% | - Define integration and migration strategies - Plan security, compliance, and reporting - Model healthcare entities and data structures - Design solutions using best practices |
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NEW QUESTION # 14
Bloomington Caregivers is looking to migrate from Service Cloud to Health Cloud to take advantage of the prebuilt healthcare features and functionality. Which three prerequisites should Bloomington Caregivers ' administrators complete to successfully install the Health Cloud managed package in its org?
Answer: A,B,D
Explanation:
The three mandatory pre-installation steps for the Health Cloud package are: (1) Enable Contacts to Multiple Accounts, (2) Enable Person Accounts in Setup, and (3) Enable Chatter. Health Cloud uses Person Accounts for individuals such as patients or members, combining Account and Contact behavior while preserving the security and relationship model expected by healthcare features. From a deployment perspective, the configuration must be activated, licensed, permissioned, or migrated in the correct sequence so that the functionality is available to users without weakening the organization ' s existing security and governance controls. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Enable contacts to relate to multiple accounts.; Make data protection details available in records.; Enable Chatter settings from Setup.) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Deploy - Person Account
NEW QUESTION # 15
A MedTech company is implementing Health Cloud to better plan and track surgical case visits, manage device inventory, and run cycle counts.
Which data model should a consultant recommend the company use?
Answer: A
Explanation:
The use case mentions:
Plan and track surgical case visits
Manage device inventory
Run cycle counts
These requirements directly align with the Health Cloud Inventory Management data model.
Inventory Management in Health Cloud is designed for MedTech and Life Sciences companies to track:
Surgical case planning and scheduling
Medical device and implant inventory management
Cycle counts and stock levels across facilities
It supports end-to-end surgical case tracking, ensuring the right devices are available at the right place and time.
Why not the others?
A . Life Sciences - Broader model used for clinical trials, patient programs, and pharma engagement, but not focused on surgical case + device inventory.
B . Provider Engagement - Used for managing provider relationship data (e.g., physician affiliations, facilities), not inventory or surgical planning.
C . Intelligent Sales - Focused on sales optimization and customer engagement, not surgical case or inventory management.
Salesforce Health Cloud Reference:
Salesforce Health Cloud - Inventory Management Guide:
"Use the Inventory Management data model to manage device inventory, surgical case planning, cycle counts, and medical device tracking across healthcare facilities."
NEW QUESTION # 16
A payer needs to enable its agents to answer questions from members regarding their benefits coverage. The payer has already set up the required objects to be populated with the necessary information through an integration.
Which Health Cloud component should a consultant recommend for the Member record page?
Answer: C
NEW QUESTION # 17
Bloomington Caregivers needs to use the objects for the Clinical data model as part of its new Health Cloud implementation. Which preference should Bloomington Caregivers ' administrator ensure is enabled?
Answer: A
Explanation:
In Salesforce Setup under Health Cloud Settings, administrators must enable the ' Clinical Data Model ' preference to activate and access core clinical objects aligned with FHIR R4. The FHIR-aligned Clinical Data Model represents clinical concepts such as conditions, encounters, observations, procedures, allergies, and medication information in a consistent healthcare structure. FHIR R4 provides standardized healthcare resources and REST-oriented semantics, reducing dependence on proprietary object structures when clinical data is exchanged with EHRs, payers, or other healthcare systems. From an implementation perspective, the configuration should use delivered Health Cloud and Salesforce mechanisms first, preserving standard relationships, security enforcement, and upgrade compatibility while limiting custom code to cases where declarative capabilities are insufficient. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (FHIR-Aligned Data Model org preference) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Implement - Clinical data model; FHIR
NEW QUESTION # 18
What are three requirements for implementing patients or members in Health Cloud?
Choose 3 answers
Answer: A,C,D
NEW QUESTION # 19
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