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Salesforce Plat-Con-201 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: FlexCards	23%	- Collect and organize customer 360 information - Design FlexCards to meet requirements - Capabilities, use cases and purpose of FlexCards
Topic 2: Data Tools	23%	- Design DataRaptors and Integration Procedures - Purpose and benefits of DataRaptors and Integration Procedures - Calculation Matrices and Procedures: use and benefits
Topic 3: OmniScripts	27%	- Structure and components of OmniScripts - Map business processes to OmniScript components - Validate and align OmniScript processes with requirements
Topic 4: Best Fit Solutioning	27%	- Design solutions using OmniStudio best practices - Gather, analyze and simplify business requirements - Map requirements to appropriate OmniStudio tools

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Salesforce Certified Omnistudio Consultant Sample Questions (Q64-Q69):

NEW QUESTION # 64
A consultant is designing a Flexcard for a client. The client wants the Flexcard to launch a child card with additional information and actions related to the parent card when the agent clicks on a button. How should the consultant design the Flexcard to meet the client's requirements?

A. Design the parent card to launch a child card through a Flyout Action.
B. Design the parent card to launch a new Data Mapper when the specific action is taken.
C. Design the parent card to launch a child card when the specific action is taken.
D. Design the parent card to launch a new Omniscript when the specific action is taken,

Answer: A

Explanation:
Flyout Action Overview: A Flyout Action in FlexCards is an interactive feature that displays a pop- up panel (flyout) when triggered, typically by a button or link. This flyout can contain a child FlexCard, OmniScript, or custom content, showing additional details or enabling actions related to the parent card's data.

NEW QUESTION # 65
What is the main function of the "Set Values" element in an OmniScript?

A. To call an external REST API
B. To validate email format
C. To display static text to users
D. To assign or manipulate data within the OmniScript's JSON without calling an external system

Answer: D

Explanation:
Set Values is used to assign, transform, or manipulate values within the OmniScript's internal JSON data structure without requiring a call to an external system, useful for calculations or default assignments.

NEW QUESTION # 66
A company plans to rebuild a process that includes functionality that was originally written in APEX and Visual pages using OmniScript. The consultant reviews the process and sees in the first step, the user reviews data and, then enters additional information. In the next step, the process retrieves data from an external system.
In this scenario, which OmniStudio data tool should the consultant recommend?

A. Integration Procedure
B. Calculation Procedure
C. DataRaptor Turbo
D. DataRaptor Extract

Answer: A

Explanation:
The OmniStudio data tool that the consultant should recommend in this scenario is an Integration Procedure.
An Integration Procedure can execute multiple DataRaptor actions, such as Extract, Transform, and Load, and also invoke REST or SOAP services. In this case, the Integration Procedure can retrieve data from an external system via a REST API and store it in a JSON object for the OmniScript to display

NEW QUESTION # 67
Which three of the following are functions of a Text Block element in OmniScript?
Choose 3 answers

A. Links or images
B. Error conditions
C. User input fields
D. Table formatting
E. Text formatting

Answer: A,D,E

Explanation:
A Text Block element in OmniScript can perform three functions: display links or images, apply text formatting, and format tables. A Text Block element can use HTML tags to create hyperlinks or embed images in the OmniScript. It can also use CSS properties to style the text, such as font size, color, alignment, etc. Additionally, a Text Block element can use HTML table tags to create and format tables in the OmniScript

NEW QUESTION # 68
A use case requires an Integration Procedure to call an external API that returns a JSON list of customer service agents. The subsequent OmniScript needs to display this list. Which part of the HTTP Action configuration is responsible for ensuring the external data structure is mapped to a format accessible by subsequent Integration Procedure actions?

A. Headers section, which contains only authentication and content type metadata.
B. Timeout parameter, which determines how long the Integration Procedure waits for the external response.
C. Response Mapping parameters, which define how the response body is extracted and stored as an element within the Integration Procedure's data JSON.
D. Request Body parameters, which define only the data sent to the external API, not the received data.

Answer: C

Explanation:
The Response Mapping parameters are responsible for taking the HTTP response body and placing the returned data into the Integration Procedure's data JSON so later actions, including the final Response action and the calling OmniScript, can use it. Headers are used for metadata such as authorization, content type, or API requirements; they do not map the returned list.
Timeout only controls how long the Integration Procedure waits for the API response. Request Body parameters define payload data sent to the API, not the response data received from it.
Since the OmniScript must display the list of service agents, the returned JSON must be mapped into an accessible IP output structure.

NEW QUESTION # 69
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