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Peoplecert MSP-Practitioner 認定試験の出題範囲:

トピック出題範囲
トピック 1
  • 問題解決: 複雑なプログラム管理の課題に対処し、問題を効率的かつ効果的に解決するための専門知識を開発します。
トピック 2
  • 品質管理: プログラムの成果物と結果が定義された品質基準を満たすか、それを超えるようにするための品質保証および管理プロセスを理解します。
トピック 3
  • リソース管理: 複雑で変化の激しい環境でも、プログラム目標を達成するために、リソース (人的、財務的、物的) を効果的に割り当て、最適化する方法を学びます。
トピック 4
  • ガバナンスと管理: ガバナンス構造、説明責任のメカニズム、保証プロセスの設定と維持など、プログラムの成功を実現するためのプログラム ガバナンスについて深く理解します。

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Peoplecert MSP Practitioner, 5th edition Exam 認定 MSP-Practitioner 試験問題 (Q83-Q88):

質問 # 83
One of the outcomes from the programme is 'customers buy package deals'. However, this outcome cannot be fully achieved until the end of Tranche 3 when training for the call centre staff is complete. Some senior managers think that this could be delivered more quickly, but the Call Centre Manager does not want their staff members affected by too many changes at the same time, so that they can continue to meet the needs of existing customers. The programme manager has designed the tranche structure to take this into account.
Is this tranche design an appropriate application of the 'bring pace and value' principle, and why?

正解:B

解説:
Comprehensive and Detailed 200 to 250 words of Explanation From Exact Extract of project- programme-and-portfolio-management of 5th Edition MSP:
The principle of 'Bring pace and value' in MSP 5th Edition emphasizes that a programme should be structured to deliver value as early as possible while maintaining a sustainable pace of change. A critical aspect of this principle is the recognition of the "capacity for change" within the business-as-usual (BAU) environment. If a programme attempts to move too quickly, it risks overwhelming the operational teams, leading to a dip in performance or a complete failure to adopt the new ways of working.
In this scenario, the Call Centre Manager highlights a valid concern regarding the volume of change (change fatigue) and the need to maintain existing customer service levels. Option A is the correct application of the principle because MSP explicitly states that the design of tranches and the timing of "landing points" must be balanced against the organization's ability to absorb change. Delivering "pace" does not mean reckless speed; it means the optimal speed that maximizes cumulative value without breaking the operational backbone of the company. By designing the tranche structure to accommodate the call centre's capacity, the programme manager ensures that when the change is finally implemented in Tranche 3, it is more likely to be successful and sustainable. This avoids the "value leakage" that occurs when changes are forced upon a business that is not ready to receive them.


質問 # 84
Which of the following is a programme management principle?

正解:C


質問 # 85
Who reviews Business Case?

正解:D

解説:
The Business Change Manager (BCM) reviews the Business Case to confirm that the plans for benefits realization are sound and achievable. The BCM ensures that the expected benefits are realistic, measurable, and aligned with the organization's strategic objectives.
The MSP Practitioner states: "BCMs will review it to confirm that benefit realizations have been handled correctly." This review helps identify risks or gaps in benefit planning early, enabling corrective actions before programme progression.
While the SRO approves the Business Case and the Programme Manager produces it, the BCM's critical role is to validate the benefits-related aspects, ensuring the programme can deliver its expected value effectively and sustainably.


質問 # 86
When approval to proceed is given at the end of Defining a Programme, what does this mean?

正解:D

解説:
Approval to proceed at this stage authorizes work on all projects within the first tranche of the programme.
The MSP Practitioner explains: "Approval to proceed is for first tranche, at end of that tranche, Go/No Go decision will be taken for next tranche," meaning that the programme is phased with controlled progression through tranches rather than approval for the entire programme upfront.


質問 # 87
Which of following best defines Outcomes?

正解:D

解説:
Outcomes are defined as the new operational state achieved after the transition of capability into live operations. They represent the changes in the organization's way of working resulting from the combined effect of project outputs.
The MSP Practitioner states: "Outcomes are combined outputs or projects to bring a new operational state in organization," emphasizing that outcomes go beyond deliverables to reflect actual changes in operations and behaviours.
This distinction is critical in MSP's focus on transformational change, ensuring programmes deliver real, sustainable benefits rather than just outputs.


質問 # 88
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