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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Security | 28% | - Security fundamentals
|
| Topic 2: Operating Systems | 28% | - Windows tools and utilities
|
| Topic 3: Operational Procedures | 21% | - Documentation and professionalism
|
| Topic 4: Software Troubleshooting | 23% | - Security-related troubleshooting
|
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NEW QUESTION # 68
A company's IT department discovers that unauthorized software has been installed on several workstations.
The IT manager requests a review and an update of the workstation security posture, focusing on preventing future unauthorized software installations. Which of the following should the company do?
Answer: C
Explanation:
The correct answer is A. Remove account administrative rights, because unauthorized software installation is most commonly possible when users have local administrator privileges. In Windows environments, installing most applications requires elevated permissions. If users are members of the local Administrators group, they can bypass many built-in security controls and install software without IT approval.
According to the Quentin Docter - CompTIA A+ Complete Study Guide, the principle of least privilege is fundamental to endpoint security. Users should only be granted the minimum permissions necessary to perform their job functions. Removing administrative rights prevents users from installing unapproved applications and significantly reduces malware risk.
The Travis Everett & Andrew Hutz - All-in-One Exam Guide explains that while technologies like firewalls, SmartScreen, and Endpoint Detection and Response (EDR) provide important layers of protection, they do not directly stop users from installing software if they already have administrative access. EDR detects and responds to threats, but it does not prevent intentional installation by privileged users.
The Mike Meyers / Mark Soper Lab Manual reinforces that controlling user permissions is the most effective preventive control against unauthorized changes to a system. Removing admin rights stops the root cause rather than reacting after installation occurs.
Therefore, to prevent future unauthorized software installations, removing account administrative rights is the most direct and effective solution, making A the correct answer.
NEW QUESTION # 69
A technician needs to configure laptops so that only administrators can enable virtualization technology if needed. Which of the following should the technician configure?
Answer: B
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
Virtualization settings are typically found within the BIOS/UEFI firmware configuration. To prevent unauthorized users from changing these settings, the technician should set a BIOS password. This ensures only administrators with the password can access or modify BIOS settings, including virtualization support.
B: The guest account is a user-level feature in Windows and doesn't control BIOS access.
C: A screen lock prevents casual access to the desktop but doesn't protect firmware settings.
D: AutoRun controls how media and devices behave when inserted - unrelated to BIOS security.
Reference:
CompTIA A+ 220-1102 Objective 2.2: Compare and contrast security measures and administrative controls.
Study Guide Section: BIOS/UEFI settings protection - password implementation
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NEW QUESTION # 70
An administrator is investigating a technical outage. The management team wants information that includes the summary of the outage and actions taken. Which of the following documentation should the administrator provide to the management team?
Answer: C
Explanation:
An incident report documents key details such as the cause of the outage, steps taken to resolve it, and measures to prevent recurrence. It is a post-mortem analysis often shared with stakeholders to improve future response.
NEW QUESTION # 71
A technician thinks that an application a user downloaded from the internet may not be the legitimate one, even though the name is the same. The technician needs to confirm whether the application is legitimate.
Which of the following should the technician do?
Answer: D
Explanation:
To ensure the authenticity of a downloaded application, the most reliable method is to verify the file's hash (e.
g., SHA256, MD5) against the value provided by the legitimate vendor. If the hash values match, the file has not been altered or tampered with. This verification confirms the integrity and authenticity of the executable.
B). Process IDs are dynamic and not unique to specific software.
C). Running in safe mode doesn't validate legitimacy-it only runs the app in a minimal environment.
D). File names can be spoofed; matching the name does not prove authenticity.
Reference:
CompTIA A+ 220-1102 Objective 2.2: Compare and contrast authentication and software integrity verification methods.
Study Guide Section: Hash verification for software authenticity and digital integrity
NEW QUESTION # 72
A support specialist must apply a new application update to an entire organization. Which of the following is the first step in this process?
Answer: C
Explanation:
Sandbox testing is performed first to validate the application update in a controlled environment, ensuring it functions correctly and does not introduce issues before deployment across the organization.
NEW QUESTION # 73
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