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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Benefit Realization | 20% | - Value delivery and benefits identification - Business case development and management - Optimization of investments and outcomes - Benefit measurement and monitoring |
| Topic 2: Strategic Management | 20% | - Strategic planning and governance integration - IT strategy development and alignment - Enterprise architecture and technology roadmaps - Investment and portfolio management |
| Topic 3: Framework for the Governance of Enterprise IT | 25% | - Governance assurance and continuous improvement - Alignment with enterprise goals and strategies - Principles, concepts and components of governance - Development and implementation of governance frameworks |
| Topic 4: Resource Optimization | 15% | - Sourcing and vendor management - Resource performance and efficiency - IT resource planning and allocation - Human, financial and infrastructure resources |
| Topic 5: Risk Optimization | 20% | - IT risk management framework - Risk monitoring and reporting - Risk response and mitigation strategies - Risk identification, assessment and evaluation |
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NEW QUESTION # 562
When a shortfall of IT resources is identified, the FIRST course of action is to;
Answer: D
Explanation:
Performing a business impact analysis (BIA) is the first course of action when a shortfall of IT resources is identified because it helps to assess the potential impact of the resource gap on the business processes, objectives, and goals. A BIA can also help to prioritize the criticality of the IT resources, identify the minimum acceptable levels of service, and determine the recovery strategies and resource requirements. A BIA can provide a basis for making informed decisions on how to allocate the available IT resources or acquire additional resources to close the gap.
References:
* According to ISACA's CGEIT Review Manual 2021, one of the key activities for ensuring effective IT resource management is to "perform a business impact analysis (BIA) to identify and prioritize critical IT resources."1
* According to ISACA's COBIT 2019 Framework, one of the governance objectives for managing IT resources is to "ensure that a BIA is performed to determine the required level of availability, continuity and security of IT services and data."2
* According to ISACA's Business Continuity Management guide, one of the steps for developing a business continuity plan is to "conduct a BIA to identify the critical business processes and IT resources that support them."3
NEW QUESTION # 563
The CIO in a large enterprise is seeking assurance that significant IT risk is being proactively monitored and does not exceed agreed risk tolerance levels. The BEST way to provide this ongoing assurance is to require the development of:
Answer: B
Explanation:
According to the CGEIT certification guide, key risk indicators (KRIs) are the best way to provide ongoing assurance that significant IT risk is being proactively monitored and does not exceed agreed risk tolerance levels. KRIs are metrics that measure the likelihood or impact of potential or actual risks, and provide early warning signals of increasing risk exposures1. KRIs can help IT management to track and report the status and trends of IT risks, and to trigger timely responses and actions when the risk levels approach or exceed the predefined thresholds2. The other options are less suitable than option C, as they do not provide ongoing assurance or proactive monitoring of IT risk. An IT risk appetite statement is a document that expresses the amount and type of risk that an organization is willing to take in order to meet their strategic objectives3. A risk management policy is a document that defines the principles, framework, and processes for managing risks in an organization. A risk register is a tool that records and tracks the identified risks, their causes, impacts, likelihood, responses, and owners.
References :=
CGEIT certification guide, domain 3: Risk Optimization, section 3.4: Risk Monitoring and Assurance, page 98.
Key Risk Indicators (KRIs) - Definition from KWHS
Risk Appetite - an overview | ScienceDirect Topics
Risk Management Policy - an overview | ScienceDirect Topics
Risk Register - an overview | ScienceDirect Topics
NEW QUESTION # 564
An enterprise has had the same IT governance framework in place for several years. Currently, large and small capital projects go through the same architectural governance reviews. Despite repeated requests to streamline the review process for small capital projects, business units have received no response from IT. The business units have recently escalated this issue to the newly appointed GO. Which of the following should be done FIRST to begin addressing business needs?
Answer: C
Explanation:
Assessing the impact of the proposed change is the first step to begin addressing business needs, as it helps to understand the current state of the IT governance framework, the gaps and issues that need to be resolved, and the potential benefits and risks of the change. An impact assessment can also provide a basis for prioritizing and planning the change, and for engaging and communicating with the stakeholders12. References := CGEIT Exam Content Outline, Domain 1, Subtopic A: Governance Framework, Task 4: Ensure that a continual improvement process is in place to maintain and enhance the performance and maturity of IT governance.
NEW QUESTION # 565
The CIO of an enterprise learns the payroll server of a competitor has been the victim of ransomware. To help plan for the possibility of ransomed corporate data, what should be the ClO's FIRST course of action?
Answer: B
NEW QUESTION # 566
Which of the following BEST supports an IT staff restructure as part of an annual IT strategy review with senior management?
Answer: C
Explanation:
An updated business case for IT resourcing is a document that provides the rationale and justification for the proposed changes in the IT staff structure, such as the number, roles, skills, and costs of the IT personnel. An updated business case for IT resourcing should align with the IT strategy and objectives, as well as the business needs and expectations. An updated business case for IT resourcing should also include the benefits, risks, and impacts of the IT staff restructure, as well as the alternatives and recommendations12.
The other options are not as effective as an updated business case for IT resourcing to support an IT staff restructure. Established IT key performance indicators (KPIs) are measures that evaluate the performance and outcomes of the IT department, such as service quality, customer satisfaction, project delivery, and innovation. Established IT KPIs are important for monitoring and reporting the IT results and achievements, but they do not necessarily support an IT staff restructure, unless they are linked to the proposed changes in the IT staff structure3. IT staff training program requirements are specifications that define the learning needs and objectives of the IT personnel, such as skills development, knowledge enhancement, and career advancement. IT staff training program requirements are beneficial for improving the capabilities and competencies of the IT staff, but they do not directly support an IT staff restructure, unless they are aligned with the new roles and responsibilities of the IT personnel4. External IT staffing benchmarks are standards or best practices that compare the IT staff structure of other organizations or industries, such as staffing ratios, skill levels, or salary ranges. External IT staffing benchmarks are useful for assessing and improving the competitiveness and efficiency of the IT department, but they do not adequately support an IT staff restructure, unless they are customized and adapted to the specific context and situation of the organization5.
NEW QUESTION # 567
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