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ASHRM CPHRM Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Risk Financing15%- Manage self-insurance and captive programs
- Evaluate insurance programs and coverage
- Analyze risk transfer mechanisms
- Develop risk financing strategies
- Identify and analyze risk financing options
Topic 2: Healthcare Operations20%- Identify operational risks in healthcare settings
- Evaluate operational risk controls
- Address workplace violence and safety
- Manage emergency preparedness and response
- Implement risk management in clinical operations
Topic 3: Claims and Litigation20%- Manage claims processes and documentation
- Analyze claims data for risk patterns
- Implement claims prevention strategies
- Evaluate litigation outcomes and lessons learned
- Coordinate litigation support and defense
Topic 4: Clinical/Patient Safety25%- Analyze clinical data to identify risks and trends
- Implement patient safety programs and interventions
- Evaluate effectiveness of patient safety initiatives
- Collaborate on proactive safety initiatives (FMEA, RCA, Safety Culture/Just Culture)
- Assess patient safety state and staff awareness
Topic 5: Legal and Regulatory20%- Analyze legal trends and precedents
- Manage legal risks and liabilities
- Ensure compliance with regulatory requirements
- Interpret healthcare laws and regulations
- Develop policies for legal compliance

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ASHRM Certified Professional in Health Care Risk Management (CPHRM) Sample Questions (Q38-Q43):

NEW QUESTION # 38
According to The Joint Commission, which of the following should be done to patient-owned electrical devices entering the facility?

Answer: A


NEW QUESTION # 39
Which of the following isnotone of the patient rights enumerated in the Patient Self-Determination Act (PSDA)?

Answer: D

Explanation:
The PSDA focuses onpatient autonomy and informed decision-making, especially aroundadvance directives. It requires certain healthcare organizations to inform patients of their rights under state law to make decisions about medical care, ask whether the patient has an advance directive, document it, and avoid discrimination based on whether an advance directive exists. The Act doesnotcreate a right for patients to select any medication they want irrespective of clinical appropriateness, prescribing laws, formularies, allergies, contraindications, or standards of care. Risk management objectives here include: ensuring compliant admission workflows (education + documentation), reducing disputes through early clarification of preferences, and preventing ethical/legal breakdowns during incapacity. Operationally, PSDA compliance improves care planning, reduces unwanted treatment, and lowers complaint/litigation risk by showing the organization respected patient rights and followed required processes.


NEW QUESTION # 40
A risk manager is reviewing the professional liability insurance policy for the limits of liability. Which of the following should the risk manager review FIRST?

Answer: B

Explanation:
According to Health Care Risk Management standards supported by ASHRM and the American Hospital Association Certification Center, the declarations page is the first section a risk manager should review when assessing limits of liability in a professional liability insurance policy. The declarations page summarizes key policy information, including named insureds, policy period, coverage types, limits of liability per occurrence and aggregate, deductibles or self-insured retentions, endorsements, and premium details.
Because the question focuses specifically on limits of liability, the declarations page provides the most direct and concise statement of coverage limits. It serves as the policy's summary and reference point for determining financial exposure and coverage structure.
The insuring agreement defines the scope of coverage and triggers for defense and indemnity obligations but does not list specific limit amounts. Exclusions outline what is not covered, and conditions specify policyholder responsibilities such as notice and cooperation requirements. While all sections are important for comprehensive review, the declarations page is the appropriate starting point when verifying coverage limits.
Risk financing objectives emphasize careful policy analysis to ensure alignment between coverage limits and organizational risk exposure. Therefore, the declarations page should be reviewed first when assessing limits of liability.


NEW QUESTION # 41
An indemnification clause in a contract is designed to

Answer: D

Explanation:
According to Health Care Risk Management standards supported by ASHRM and the American Hospital Association Certification Center, an indemnification clause is a contractual provision in which one party agrees to compensate or reimburse another party for specified losses, damages, liabilities, or claims arising out of defined circumstances. The purpose is to allocate risk between contracting parties and clarify financial responsibility if harm occurs.
Indemnification provisions often address responsibility for defense costs, settlements, judgments, and related expenses resulting from negligence, breach of contract, or other agreed-upon risks. The clause may include duty to defend language, limits on liability, or conditions triggering indemnification. Properly drafted indemnification language helps manage exposure and supports risk transfer strategies within contractual relationships.
Creating a forum for dispute resolution is addressed by arbitration or venue clauses, not indemnification.
Holding a party responsible for fulfilling contract terms relates to performance obligations, not indemnity.
Deferring all legal costs automatically is inaccurate, as indemnification depends on specific triggering conditions and negotiated language.
Legal and regulatory objectives emphasize careful contract review and risk allocation. Therefore, an indemnification clause clarifies commitments to compensate the other party for harm, liability, or loss.


NEW QUESTION # 42
All of the following are valid reasons for performing risk management review of policies and procedures EXCEPT

Answer: C

Explanation:
According to Health Care Risk Management standards supported by ASHRM and the American Hospital Association Certification Center, periodic review of policies and procedures is essential to ensure alignment with current laws, regulatory standards, accreditation requirements, and best practices. Reviewing policies helps ensure consistency between written procedures and actual clinical practice, thereby reducing liability exposure.
Policy review also supports identification of potential risk exposures by detecting outdated language, conflicting guidance, or gaps in processes that could lead to adverse events. Additionally, monitoring compliance with standards-such as federal regulations, state statutes, and accreditation requirements-is a central purpose of policy review, ensuring that organizational practices meet required benchmarks.
Maintaining staff competency, however, is primarily addressed through education, training programs, credentialing, and performance evaluation processes. While policies provide guidance for staff conduct, competency assessment is not the primary objective of policy review itself.
Health Care Operations objectives emphasize governance oversight, regulatory compliance, and risk mitigation through clear, current policies. Therefore, maintaining staff competency is not a direct reason for performing risk management review of policies and procedures, making it the correct exception.


NEW QUESTION # 43
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