Salesforce-Loyalty-Management合格内容 & Salesforce-Loyalty-Management模擬体験

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SalesforceのSalesforce-Loyalty-Management認定試験はIT職員が欠くことができない認証です。IT職員のキャリアと関連しますから。 SalesforceのSalesforce-Loyalty-Management試験トレーニング資料は受験生の皆さんが必要とした勉強資料です。JPNTestのトレーニング資料は受験生が一番ほしい唯一なトレーニング資料です。JPNTestのSalesforceのSalesforce-Loyalty-Management試験トレーニング資料を手に入れたら、試験に合格することができるようになります。

Salesforce Salesforce-Loyalty-Management 認定試験の出題範囲：

トピック	出題範囲
トピック 1	統合: シームレスなロイヤルティ管理エクスペリエンスを実現するには、統合が不可欠です。このトピックでは、Salesforce パートナーが API テンプレートとエンドポイントを使用して、Marketing Cloud、Commerce Cloud、Service Cloud、Salesforce CDP、および外部システムを統合するための戦略を決定します。
トピック 2	ロイヤルティプログラムとプロセスの構成: このセクションでは、ロイヤルティプログラムの基本機能と高度な機能の構成に焦点を当てます。Salesforce パートナーは、このトピックで階層モデル、メンバーとパートナーの管理、顧客インセンティブ、体験機能の構成方法を学習します。サブトピックには、Experience Cloud テンプレートを使用したプロモーション、資格ルール、パーソナライズされたロイヤルティページの定義も含まれます。複雑な処理ルール、ユーザーアクセスモデル、分析ダッシュボードを構成することで、Salesforce パートナーは、スケーラブルで顧客中心のロイヤルティソリューションを提供する専門知識を身に付けることができます。
トピック 3	継続的なロイヤルティ管理: このセクションでは、Salesforce パートナーが実装後にロイヤルティソリューションを維持および最適化できるようにします。トピックには、分析とダッシュボードの活用、サンドボックスから本番への移行、ロイヤルティキャンペーンの管理、モバイルアプリ機能の活用、サービス関連の問題の解決などが含まれます。
トピック 4	戦略と設計: Salesforce パートナーは、ロイヤルティ管理が顧客のビジネスニーズ、プロセス、データ要件、プログラムパラメータとどのように連携するかを学びます。このセクションでは、適切なロイヤルティアーキテクチャの特定、ポイントと引き換えプロセス、特典の種類、プロモーションライフサイクルの定義について説明します。ロイヤルティ管理を実装するためのベストプラクティスも取り上げ、実際のシナリオに実際に適用できるようにします。

>> Salesforce-Loyalty-Management合格内容 <<

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Salesforce Loyalty Management Accredited Professional Exam 認定 Salesforce-Loyalty-Management 試験問題 (Q89-Q94):

質問 # 89
Which set of features should a Consultant check before setting up expanded partner management?

A. Advanced license, Partner Ledgers, Partner Transactions, Billing Type
B. Advanced license, PostPaid Billing Type, Partner Ledgers, Partner Conversion Factor for Currencies
C. Growth license, PostPaid Billing Type, Partner Ledgers, Partner Conversion Factor for Currencies
D. Growth license, Prepaid Billing Type, Partner Transactions, Partner Conversion Factor O for Currencies

正解：B

解説：
Before setting up expanded partner management in Salesforce Loyalty Management, a Consultant should verify the following features are available:
* Option C:An " Advanced " license, which typically provides a broader set of functionalities and capabilities within Salesforce applications, including Loyalty Management.
* " PostPaid Billing Type, " indicating the billing arrangement with partners, which is relevant for managing financial transactions within the Loyalty Program.
* " Partner Ledgers, " which are necessary for tracking financial transactions and point exchanges with partners.
* " Partner Conversion Factor for Currencies, " enabling the management of loyalty points and currency conversion across different geographies and partner locations.
These features collectively support the expanded management of partner relationships within the Loyalty Program, including financial transactions, point conversions, and international operations.
Reference: Salesforce Loyalty Management documentation on partner management provides insights into the features and configurations required for setting up and managing complex partner relationships within Loyalty Programs.

質問 # 90
What are the three required steps in settings up Loyalty promotion with Salesforce CDP and Marketing Cloud?

A. Enable Connector Settings on all the Loyalty Objects
B. Automatically Add a New Individual Relationship
C. Enable Service Connector for Promotion Escalations.
D. Send Loyalty Promotion Segments to marketing Cloud
E. Activating and Publishing the Segment

正解：C、D、E

解説：
Setting up a loyalty promotion with Salesforce CDP (Customer Data Platform) and Marketing Cloud involves several critical steps to ensure seamless integration and functionality. The first step, 'Send Loyalty Promotion Segments to Marketing Cloud,' involves identifying and segmenting your loyalty members in Salesforce CDP and then transferring these segments to Marketing Cloud for targeted marketing efforts. 'Activating and Publishing the Segment' is crucial as it makes the segment available for use within Marketing Cloud, allowing for personalized engagement with the segmented audience. Lastly, 'Enable Service Connector for Promotion Escalations' is essential for ensuring that any promotional activities or escalations are properly managed and communicated between Salesforce CDP, Loyalty Management, and Marketing Cloud, providing a cohesive experience across platforms.

質問 # 91
Northern trail Outfitters (NTO) wants to offer 10% discount on top of the annual summer sale for its Loyalty program customers.
Which two steps must a Consultant take in Loyalty Management to set up this promotion?

A. Create within the Loyalty Experiences tab a new promotion for the Summer Sales campaign where the Loyalty Promotion Type is Standard and the Fulfillment Action is Issue Voucher.
B. Create within the Loyalty Experiences tab a new Benefit Type for the Summer sale campaign where the Benefit Type Name is standard and the Category type is Issue Voucher.
C. Create within the Loyalty Experience tab a new voucher tab a new voucher definition where the Type Is Discount Percentage and the Expiration Type is fixed Date.
D. Create within the Loyalty Experiences tab a new voucher definition for the summer sales campaign where the Type is Product or Service and the expiration Type is fixed Date.

正解：D

質問 # 92
Universal Container have a points-based Loyalty Program and a B2C commerce website built with a Commerce built with a Commerce Cloud solution; the clients orders are already synchronized with Loyalty Management. With the every purchase, Loyalty members will earn points. The Directory wants to have traceability of every order transaction on the Loyalty Management app.
What does the Salesforce Administrator have to do?

A. Create a custom text field in Transaction Journal object to save the order purchased by the client.
B. Use standard Order Lookup on the Loyalty Ledger object
C. Use the standard Order Lookup of the Transaction Journal Object
D. Create a custom Lookup field in Transaction Journal object to save the order purchased by the Loyalty member.

正解：C

質問 # 93
A sports clothing and accessories retailer has a strategic partnership with other businesses that provide sports equipment and outdoor sports experiences. This retailer wants its Loyalty program members to be able to redeem their points when shopping withits redemption partners.
When creating a Loyalty Program partner record, how should an Administrator set up the partners in the Loyalty management application?

A. Set the program partner type to both > Activate > Define the accrual cost per unit.
B. Set the program partner type to accrual > Activate > Define the redemptioncost per unit
C. Set the program partner type to redemption > Activate > Define the redemption cost per unit
D. Set the program partner type to redemption > Activate > Define the accrual cost per unit.

正解：C

解説：
For a retailer looking to allow Loyalty program members to redeem points with redemption partners, the correct setup in Salesforce Loyalty Management involves configuring the partner record as a redemption partner. This includes:
* Setting the program partner type to " redemption " to indicate that the partner is involved in the points redemption process.
* Activating the partner record to make it available for transactions within the Loyalty Management application.
* Defining the redemption cost per unit, which specifies how many points are required for members to redeem specific rewards or benefits from the partner.
This setup ensures that Loyalty program members can redeem their points when shopping with strategic partners, aligning withthe retailer ' s goal of enhancing the value and utility of their Loyalty program.
Reference: Salesforce Loyalty Management documentation on setting up program partners outlines the process of configuring partners for redemption purposes, including specifying partner types and defining redemption costs.

質問 # 94
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ここ数年、Salesforce-Loyalty-Management復習教材は、無数の受験者がSalesforce-Loyalty-Management試験に合格するのに役立ちました。Salesforce-Loyalty-Management認定資格証明書を取得した後、仕事機会が増え、偉大な企業家になり、専門家になった人もいました。Salesforce-Loyalty-Management復習教材は多くのいい評価をもらいました。良い評判で、Salesforce-Loyalty-Management復習教材を選択する人がますます増えています。

Salesforce-Loyalty-Management模擬体験: https://www.jpntest.com/shiken/Salesforce-Loyalty-Management-mondaishu

さらに、JPNTest Salesforce-Loyalty-Managementダンプの一部が現在無料で提供されています：https://drive.google.com/open?id=1p2shzmomWWWUQMtTibxe8nRKmkTzAaoc