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Cisco 800-150 Exam Overview:

Certification Vendor:Cisco
Exam Name:Supporting Cisco Devices for Field Technicians
Exam Number:800-150
Available Languages:English
Exam Format:Multiple choice, Scenario-based questions
Certificate Validity Period:Typically 3 years (Cisco certification standard, subject to Cisco policy updates)
Related Certifications:Cisco Certified Support Technician (CCST) Networking
Recommended Training:CCST Field Technician Training (Cisco Learning)
Cisco Learning Network
Exam Registration:Pearson VUE Cisco Exams
Cisco Certification Registration
Sample Questions:Cisco 800-150 Sample Questions
Exam Way:Online proctored exam or Pearson VUE test center
Pre Condition:No formal prerequisites required; basic networking knowledge recommended
Official Syllabus URL:https://www.cisco.com/site/us/en/learn/training-certifications.html

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Cisco 800-150 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Networking Foundations: This section of the exam measures the skills of a Network Engineer and covers the basic building blocks of computer networking. It explains different types of networks like local area networks and wireless networks, and introduces lightweight wireless LANs. It describes the layers of communication models like the OSI model and TCP
  • IP stack, and explains how data moves across networks. It also discusses the physical cabling used in networks, such as Ethernet and fiber optics. Students will learn about network switching, IP addressing, subnetting, and routing at Layer 3. The section also introduces Cisco’s campus network devices, data center switches, UCS servers, and collaboration devices, describing their roles and functions in the network.
Topic 2
  • Cisco Hardware Replacement: This section of the exam measures the skills of a Technical Support Engineer and teaches how to safely and correctly replace Cisco hardware. It explains safety procedures such as creating safe work zones and handling electrostatic discharge. Students learn the step-by-step processes to replace a wide range of Cisco devices, from switches and routers to firewalls, UCS servers, and collaboration endpoints. It also covers configuring Cisco NX-OS software, including understanding operating modes, boot procedures, and password recovery, and introduces Cisco collaboration endpoint solutions like IP phones and video systems.
Topic 3
  • Common Service Tasks and Tools: This section of the exam measures the skills of a Technical Support Engineer and focuses on tasks commonly needed to manage Cisco devices. It explains how devices boot up, introduces common Cisco IOS commands, and identifies tools for file management. It shows how to confirm physical connections, remotely access devices, and connect to the console port. It also covers how to capture the status of a device, recover passwords, and replace devices by using proper tools. Students are also taught how to find serial numbers on Cisco equipment to assist with support and maintenance activities.

Cisco Supporting Cisco Devices for Field Technicians Sample Questions (Q51-Q56):

NEW QUESTION # 51
Which Cisco collaboration component is an enterprise-grade, cloud-based PBX system that enables devices to register to the cloud?

Answer: D

Explanation:
Cisco Webex Callingis a cloud-based, enterprise-grade PBX (Private Branch Exchange) solution designed to provide comprehensive voice communication services via the Webex cloud platform. It enables IP phones and softphones to register to the cloud, allowing for centralized call control, voicemail, and collaboration features without the need for an on-premises call manager.
* Cisco Hosted Collaboration Solutionsare partner-hosted services.
* Webex Meetingssupports virtual video conferencing.
* Webex Teams(now part of Webex App) supports messaging and collaboration, not PBX functionality.
Reference:Supporting Cisco Devices for Field Technicians (FLDTEC) - CiscoEquipment and Related Hardware


NEW QUESTION # 52
What is the recommended resistance value range to ensure proper grounding when using an antistatic strap to perform work on electrical components?

Answer: C

Explanation:
Theideal resistance rangefor ESD wrist straps isbetween 1 and 10 megaohms. This range is sufficient to safely discharge static electricity from the technician to ground, while not allowing an abrupt discharge that could damage sensitive electronic components.
* Values below 1 megaohm may result in a rapid discharge, risking damage.
* Valuesabove 10 megaohms may not discharge static efficiently enough.
Reference:Supporting Cisco Devices for Field Technicians (FLDTEC) - Safety and ESD Precautions


NEW QUESTION # 53
Drag and drop the steps from the left into order to capture the status of a Cisco device.

Answer:

Explanation:

Explanation:
This procedure is taught in theFLDTEC courseunder theDevice Configuration and Verificationsection and reflects standard field technician workflows:
* Connect to the console portusing a console cable and terminal software (like PuTTY or Tera Term).
* Access the CLIof the Cisco device by logging in via the console session.
* Create a log fileor enable logging in the terminal emulator to begin capturing output.
* Check the router statususing commands such as show running-config, show ip interface brief, or show version.
* Save the output filefrom the terminal emulator for documentation, troubleshooting, or escalation.
This logical flow ensures accurate diagnostics and traceability during field support operations.


NEW QUESTION # 54
What is the primary role of a switch in a local area network?

Answer: B

Explanation:
In a local area network (LAN), the primary function of a switch is to operate at Layer 2 (Data Link Layer) of the OSI model. Switches use MAC addresses to forward frames to the appropriate destination ports. This targeted forwarding mechanism divides the network into separate collision domains for each switch port. By isolating collision domains, switches significantly reduce the chance of collisions, enhancing the performance and efficiency of the network.
Unlike hubs, which forward all traffic to all ports (thus creating a single collision domain), switches intelligently forward only the necessary traffic to the correct port. This capability allows multiple simultaneous conversations on different switch ports without interference.
Routers, which operate at Layer 3 (Network Layer), are used to route packets between different networks, not within the same LAN. Wireless connectivity is provided by wireless access points (WAPs), not switches. Encryption is typically handled by security protocols or devices such as firewalls and not by switches directly.


NEW QUESTION # 55
Which two network design strategies in Cisco data center solutions improve fault tolerance and high availability? (Choose two.)

Answer: A,E

Explanation:
To ensure high availability and fault tolerance in Cisco data center designs, two effective strategies include:
Redundant Supervisor Engines and Fabric Modules: These provide failover capabilities, so if one supervisor or fabric module fails, another can take over, maintaining network operations without interruption.
Virtual Port Channels (vPCs): vPCs allow connections to be made to two physical switches while appearing as one logical switch. This prevents loops and adds redundancy and load balancing, which is critical in high-availability environments.
Other options may enhance performance (e.g., high-density Ethernet) or extend functionality (e.g., FCIP), but do not directly contribute to fault tolerance and high availability in the same way.


NEW QUESTION # 56
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