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Cisco 300-810 Exam Syllabus Topics:

Section	Weight	Objectives
Single Sign-On (SSO) for Collaboration Applications	15%	- SAML SSO login process flow - SSO types in collaboration environment 1. Integrated Windows AD 2. Kerberos 3. Smart card authentication - SAML 2.0 components 1. Protocol 2. Assertion 3. Profiles 4. Binding
Application Clients	25%	- Troubleshooting 1. Media quality issues 2. Login and connectivity issues 3. Feature availability problems - Integration and features 1. Presence integration 2. Mobility and remote access 3. Voice and video features - Deployment and configuration 1. Cisco Jabber 2. Webex App 3. Client policies and settings
Cisco Unified IM and Presence	30%	- Troubleshooting 1. Federation connectivity 2. Notification service problems 3. Calendar integration errors 4. XMPP issues 5. High availability failures - Configuration 1. Persistent chat 2. High availability 3. Apple Push Notification Service 4. Federation configuration (XMPP, SIP) 5. Calendar integration 6. Centralized deployment
Cisco Unity Connection and Cisco Unity Express	30%	- Troubleshooting 1. Call routing issues 2. Message delivery problems 3. Integration faults - Management and maintenance 1. Backup and restore 2. User and mailbox management 3. Integration with CUCM - Deployment and configuration 1. System setup and integration 2. Voice mail configuration 3. High availability and redundancy 4. IVR implementation

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Cisco Implementing Cisco Collaboration Applications Sample Questions (Q68-Q73):

NEW QUESTION # 68
Refer to Exhibit.

An engineer is troubleshooting operation performance in the network. Which account should be taken to restore high availability in the sub cluster?

A. Go to "Presence Redundancy Group Configuration" on the Cisco UCM Administration page and select the Fallback button.
B. Start all critical services on the second node, and select the Fallback button in the "Presence Redundancy Group Configuration"
C. Start all critical services on both nodes and select "rebalance users" in the "Presence User Assignment"
D. Go to "Presence User Agreement" on the Cisco UCM Administration page and select "rebalance users" for all users.

Answer: B

NEW QUESTION # 69
Cisco Unified Communications Manager IM and Presence Service provides which three features?
(Choose three.)

A. BLF presence
B. Microsoft Outlook calendar integration
C. Business-to-business and business-to-consumer open federations
D. Call Admission Control
E. instant messaging

Answer: B,C,E

NEW QUESTION # 70
Drag and drop the events for an on-premises Jabber SAML SSO flow from the left into the correct order on the right.

Answer:

Explanation:

NEW QUESTION # 71
Refer to the exhibit.

Persistent Chat is configured in the Cisco IM and Presence server using PostgreSQL as the back-end database.
Users report that the Chat Rooms icon is missing from their Cisco Jabber clients. Which action should the administrator take to resolve this issue?

A. Start the Cisco XCP Message Archiver.
B. Start the Cisco XCP Text Conference Manager.
C. Restart the Cisco XCP XMPP Federation Connection Manager.
D. Restart the Cisco XCP Directory Service

Answer: B

NEW QUESTION # 72
An administrator is troubleshooting a Cisco Jabber Deskphone Control Issue.
Which CTI event from the logs denotes that the request from Jabber to CTl Manager must the administrator check?

A. CTI OpenRequest
B. CTI AvailableRequest
C. CTI ProviderRequest
D. CTI ProviderOpenRequest

Answer: D

NEW QUESTION # 73
......

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