MS-721 Zertifizierungsfragen, Microsoft MS-721 PrüfungFragen

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Microsoft MS-721 Exam Syllabus Topics:

SectionWeightObjectives
Configure and manage Teams meetings and conferencing20%- Configure and manage meeting experiences
  • 1. Manage meeting policies
  • 2. Configure meeting settings
  • 3. Configure live captions and transcription
  • 4. Configure meeting templates
  • 5. Configure audio conferencing
- Configure and manage webinars and live events
  • 1. Manage attendee engagement features
  • 2. Configure webinar settings
  • 3. Manage live event policies
  • 4. Configure event group roles
- Configure and manage Teams Rooms and devices
  • 1. Manage Teams certified devices
  • 2. Plan for Microsoft Teams Rooms
  • 3. Configure Teams Rooms accounts
  • 4. Manage Teams Rooms devices
  • 5. Configure Teams panels
Manage collaboration communications systems25%- Manage compliance and security
  • 1. Configure compliance recording
  • 2. Configure information barriers
  • 3. Configure recording policies
  • 4. Configure retention policies for calls and meetings
  • 5. Manage security and compliance for Teams Phone
- Monitor and troubleshoot meetings and conferencing
  • 1. Monitor Teams Rooms health
  • 2. Troubleshoot audio/video issues
  • 3. Analyze meeting usage reports
  • 4. Use Teams Admin Center for diagnostics
  • 5. Monitor meeting quality
- Manage reporting and analytics
  • 1. Analyze usage reports
  • 2. Monitor user adoption analytics
  • 3. Use Teams Admin Center reports
  • 4. Generate call quality reports
- Monitor and troubleshoot Teams Phone
  • 1. Troubleshoot call issues
  • 2. Monitor call quality
  • 3. Use Call Quality Dashboard (CQD)
  • 4. Analyze call analytics
  • 5. Monitor SBC health
Plan and design collaboration communications systems30%- Plan and configure network settings for Microsoft Teams
  • 1. Configure network ports and protocols
  • 2. Plan for network bandwidth requirements
  • 3. Implement quality of service (QoS)
  • 4. Plan and configure network settings for media traffic
  • 5. Plan for network topology and connectivity
- Plan and configure Teams meetings and conferencing
  • 1. Plan for webinars and town halls
  • 2. Configure meeting policies
  • 3. Plan for Teams meetings and live events
  • 4. Plan for Microsoft Teams Rooms
  • 5. Configure conferencing bridges
- Plan and configure Teams Phone
  • 1. Configure emergency calling policies
  • 2. Plan for Teams Phone deployments
  • 3. Configure Teams Phone policies
  • 4. Plan for Teams Phone with PSTN connectivity
  • 5. Configure call queues and auto attendants
Configure and manage Teams Phone25%- Configure Teams Phone
  • 1. Configure call hold music
  • 2. Configure calling policies
  • 3. Configure location-based routing
  • 4. Configure call park policies
  • 5. Configure caller ID policies
- Configure and manage PSTN connectivity
  • 1. Configure Direct Routing
  • 2. Configure voice routing policies
  • 3. Configure Teams Calling Plans
  • 4. Configure Operator Connect
  • 5. Manage SBC (Session Border Controllers)
- Configure emergency calling
  • 1. Configure dynamic emergency calling
  • 2. Configure emergency calling policies
  • 3. Manage emergency calling licenses
  • 4. Configure emergency locations

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Microsoft Collaboration Communications Systems Engineer MS-721 Prüfungsfragen mit Lösungen (Q56-Q61):

56. Frage
You have a Microsoft Teams Phone deployment.
You configure a call queue named Queue1.
You need to ensure that callers are offered an alternative to being placed on hold when the following conditions are met:
- The time in Queue1 is more than 10 minutes.
- The number of calls in Queue1 exceeds two times the number of signed- in agents.
What should you do?

Antwort: A

Begründung:
You should setup callback.
Microsoft Teams Phone call queues include a dedicated Callback feature designed exactly for this scenario. Instead of forcing callers to leave the queue entirely via a redirect, callback allows eligible callers to hang up and retain their place in line until an agent is available.
To set up callback redirection under these conditions, you should redirect the calls to a voice app.
In Microsoft Teams, native callback functionality is an integrated option within the call queue exception handling features. However, because you have specific threshold rules-such as a 10- minute wait time limit and a dynamic queue-to-agent ratio-you must route the calls strategically using a multi-step Microsoft Teams Call Flow.
Reference:
https://learn.microsoft.com/en-us/microsoftteams/aa-cq-design-call-flows


57. Frage
You have a Microsoft 365 subscription that uses Microsoft Teams.
You create 50 user accounts.
You need to assign Direct Inward Dial (DID) numbers to the users.
What should you include in the solution?

Antwort: C

Begründung:
To assign Direct Inward Dial (DID) numbers to users in Microsoft Teams, you should use the Set- CsPhoneNumberAssignment PowerShell cmdlet.
The Set-CsPhoneNumberAssignment cmdlet replaces legacy phone assignment commands (like Set-CsUser or Set-CsOnlineVoiceUser) in the Microsoft Teams PowerShell Module. It handles number assignments for all PSTN connectivity types including Microsoft Calling Plans, Operator Connect, and Direct Routing.
Reference:
https://medium.com/@mozzeph/how-to-validate-phone-number-assignments-in-teams-in-bulk-8a0909c7b5f5


58. Frage
Hotspot Question
You have a Microsoft Teams deployment.
You have two groups that have meeting requirements as shown in the following table.

You need to recommend which type of meeting to use for the groups.
What should you recommend for each group? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Antwort:

Begründung:


59. Frage
Hotspot Question
Your company has the offices shown in the following table.

Each office has the direct inward dial (DID) ranges shown in the following table.

You plan to migrate the offices to Microsoft Teams Phone and use the PSTN connectivity options shown in the following table.

For each of the following statements, select Yes if True. Otherwise select No.
NOTE: Each correct selection is worth one point.

Antwort:

Begründung:


60. Frage
Your company has a Microsoft Teams Phone deployment and the following departments:
* HR
* Marketing
You need to configure Teams to meet the following requirements:
* Only users in the HR department must have spam filtering enabled.
* All outbound PSTN calls must replace the caller ID with the company ' s auto attendant number.
* Only users in the marketing department must have Inbound calls can be routed to call groups disabled.
What is the minimum number of caller ID policies and calling policies you should configure? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Antwort:

Begründung:

Explanation:


61. Frage
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