220-1202 Schulungsangebot, 220-1202 Testing Engine, CompTIA A+ Certification Exam: Core 2 Trainingsunterlagen

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CompTIA 220-1202 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Security	28%	- Threats and mitigation 1. Malware types and removal 2. Social engineering prevention 3. Data protection and disposal - Network and application security 1. Encryption technologies 2. Firewalls and security appliances 3. Wireless security protocols - Security fundamentals 1. Permissions and access control 2. Zero Trust concepts 3. Authentication and authorization
Topic 2: Operating Systems	28%	- Mobile operating systems 1. Android and iOS configuration 2. App installation and security settings 3. Mobile device management - macOS, Linux, and Chrome OS basics 1. System configuration and maintenance 2. Command-line operations 3. Installation and navigation - Windows installation, configuration, and management 1. Windows 10/11 features and settings 2. File systems, partitions, and storage management 3. Device drivers and system updates 4. Command-line tools and scripting
Topic 3: Operational Procedures	21%	- Safety and compliance 1. Environmental controls 2. Privacy and regulatory compliance 3. Workplace safety procedures - IT service management 1. Backup and recovery processes 2. Documentation and change management 3. Disaster recovery planning - Communication and professionalism 1. Customer service techniques 2. SLA management 3. Incident reporting
Topic 4: Software Troubleshooting	23%	- Mobile device troubleshooting 1. Performance and battery problems 2. App and OS update failures 3. Connectivity and synchronization issues - Operating system issues 1. Update and driver failures 2. System crashes and performance issues 3. Boot errors and startup problems - Application and security troubleshooting 1. Installation and compatibility problems 2. Application crashes and errors 3. Security-related issues and fixes

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220-1202 PrüfungGuide, CompTIA 220-1202 Zertifikat - CompTIA A+ Certification Exam: Core 2

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CompTIA A+ Certification Exam: Core 2 220-1202 Prüfungsfragen mit Lösungen (Q238-Q243):

238. Frage
A user needs to download some files from a vendor website. Downloading the specific file type is blocked when using the Microsoft Edge web browser. A technician determines that the files the user wants to download are safe. Which of the following should the technician configure to allow these files to be downloaded?

A. Firewall
B. Defender
C. SmartScreen
D. User Account Control

Antwort: C

Begründung:
Microsoft Edge most commonly blocks "unrecognized" or "potentially unsafe" downloads through Microsoft Defender SmartScreen, which is a reputation-based protection feature integrated into Windows/Edge. When SmartScreen cannot establish trust in a downloaded file (often because the file type is commonly abused or the file has low reputation), it can warn or block the download even if the technician believes the file is legitimate. In this scenario, the technician should adjust SmartScreen settings (rather than disabling antivirus, UAC, or the firewall) to permit the download while keeping other protections intact. This aligns with Windows security management concepts: Windows includes built-in protections (Microsoft Defender and related safeguards) that can be configured through Windows Security, and technicians should tune the specific protection causing the block instead of broadly weakening system security. Also, browser security options are managed from the browser's Settings area, reinforcing that the correct fix is changing the browser's download
/reputation protection behavior rather than network or privilege controls.
References: Quentin Docter - CompTIA A+ Complete Study Guide (Windows Security / Microsoft Defender configuration); Mark Soper - Mike Meyers' A+ Lab Manual (browser security settings found in browser Settings menus, including Edge)

239. Frage
A user takes an iOS-based smartphone to a repair shop due to performance issues. The technician observes:
Battery charge: 25%
Battery health: 90%
Hotspot: On
Used space: 63.76GB / 64GB
Which of the following is the most likely cause of the performance issue?

A. The hotspot is degrading the performance
B. The battery health is low
C. The device is running out of free space
D. Too many applications are open
E. The phone is not sufficiently charged

Antwort: C

Begründung:
Comprehensive and Detailed Explanation From Exact Extract:
Running atnear full storage capacitysignificantly slows down smartphones. iOS in particular requires space for caching and temporary files. Performance improves when storage is cleared.
FromMike Meyers' Lab Manual:
"Lack of free space causes mobile operating systems to struggle with temp files and updates. Performance improves significantly with adequate storage."

240. Frage
A company wants to use a single operating system for its workstations and servers and avoid licensing fees.
Which of the following operating systems would the company most likely select?

A. macOS
B. Windows
C. Linux
D. Chrome OS

Antwort: C

Begründung:
Linux is an open-source operating system that is freely available and does not require traditional licensing fees. It is highly versatile and scalable, making it suitable for both workstations and servers. Many enterprise environments use Linux to reduce software costs and benefit from robust server features.
B). Windows requires per-device or per-user licensing for both workstation and server editions.
C). macOS is proprietary and limited to Apple hardware with licensing restrictions.
D). Chrome OS is designed for lightweight devices and lacks server functionality.
Reference:
CompTIA A+ 220-1102 Objective 1.8 & 1.9: Identify common features and tools of the Linux client/desktop OS.
Study Guide Section: Open-source operating systems and licensing considerations

241. Frage
A help desk team was alerted that a company-owned cell phone has an unrecognized password-cracking application. Which of the following should the help desk team do to prevent further unauthorized installations from occurring?

A. Install anti-malware software.
B. Implement PAM.
C. Deploy MDM.
D. Configure Group Policy.

Antwort: C

Begründung:
Mobile Device Management (MDM) is used to control, monitor, and enforce policies on mobile devices. It allows IT teams to restrict app installations, push approved apps, and monitor device compliance. Deploying MDM would prevent unauthorized applications, such as password crackers, from being installed on company- managed devices.
A). Group Policy is for managing Windows environments and not applicable to smartphones.
B). PAM (Privileged Access Management) controls administrative access, not app installation.
C). Anti-malware can help detect malicious apps but doesn't prevent their installation proactively.
Reference:
CompTIA A+ 220-1102 Objective 2.2: Compare and contrast common security measures and tools.
Study Guide Section: Mobile Device Management (MDM) capabilities - app control, security enforcement

242. Frage
A company's Windows 10 devices have been infected with ransomware, and all files are now encrypted. The executives have decided against paying the ransom. Which of the following actions will achieve full operation without any trace of the ransomware?

A. Restore from the recovery partition.
B. Perform a clean installation.
C. Upgrade all company machines to Windows 11.
D. Repair the installation using Windows Recovery Environment.

Antwort: B

Begründung:
The correct answer is C. Perform a clean installation . When ransomware has encrypted files and the organization does not pay the ransom, the priority is to remove all traces of malware and rebuild the system from a trusted state. Quentin Docter's Complete Study Guide explains that in ransomware situations, remediation may not be possible because user files are encrypted. It further states that in cases where no one can be certain what the malware payload has done, the proper remediation might be to sanitize the drive and reinstall the operating system from an image or manually reinstall it. A recovery partition or Windows Recovery Environment repair may leave infected files, settings, persistence mechanisms, or damaged user data behind. Upgrading to Windows 11 does not guarantee malware removal. A clean installation removes the existing compromised OS and provides the best path to full operation, followed by restoring clean data from known-good backups.

243. Frage
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