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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Create intelligent applications | 25-30% | - Create model-driven apps
|
| Topic 2: Build business application logic and automation | 40-45% | - AI prompts and models
|
| Topic 3: Create a foundation for intelligent applications | 25-30% | - Design Microsoft Power Platform solutions using AI-enabled tools
|
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NEW QUESTION # 80
Case Study 1 - Contoso, Ltd
Background
Contoso Ltd. is a global renewable energy provider that operates wind farms and solar installations. The company is modernizing its maintenance and operations platform. The company plans to implement a Microsoft Power Platform solution for the operations team. The implementation will include Microsoft Dataverse, a model-driven app, and Power Automate cloud flows.
The company is building and testing a new model-driven app named Operations. The solution will support operations managers, regional coordinators, and field technicians. The app must integrate with an external cloud-based system that manages onboarding of field technicians.
Contoso Ltd. plans to improve data quality and enforce consistent business logic across the app and automation processes.
Technical environment
Contoso Ltd. has an Identity and Access Management (IDAM) department that manages security.
The company has one Power Platform environment named Production, where all building and configuration take place. Auditing is disabled.
The Production environment has the following security configurations:
- IDAM has a Microsoft Entra security group named Contoso Ltd. QA. This security group will assign all members a Power Apps license.
- IDAM created a Quality Assurance security role that grants read and write access to all custom tables.
- IDAM also created a team named Testers in Dataverse, of a Microsoft Entra group team type.
The team is configured for the Contoso Ltd. QA security group. The Testers team is assigned the Quality Assurance security role.
Microsoft 365 environment
All Contoso Ltd. managers are included in a Microsoft 365 group named Managers. The group is NOT enabled for email.
The company shares a SharePoint list with a key customer: Alpine Ski House. Alpine Ski House staff members can add new maintenance requests, which are then checked and marked as reviewed by Contoso Ltd.
Current issue:
A new QA tester joins Contoso Ltd. The IDAM department adds the new tester to the Contoso Ltd. QA security group. However, the new tester is not listed in the Testers team as a member.
Other applications:
A separate software-as a-service (SaaS) solution named TechCheck manages technician onboarding. The TechCheck solution is set up as follows:
- TechCheck assigns a unique number named Ref to all technicians.
- Users cannot make changes to the TechCheck data model.
- Users cannot use the same TechCheck ref on more than one Technician row.
Automation requirements
Contoso plans to use Power Automate to develop a Maintenance Request Approval flow. The flow must meet the following requirements:
- Create a Maintenance Request row in Dataverse when either of the following occurs:
- An item is added to the SharePoint list by the customer with the Priority property set to High.
- Any item is checked and marked as reviewed by a Contoso Ltd. representative.
- Seek maintenance request approvals from managers through both email and a Microsoft Teams message after they have been reviewed:
- Requests require approval from all managers.
- If one manager rejects the request, approval must not be granted.
- The result of the approval request must be sent to the initial reviewer in an email. The subject line must set the response as either Approve or Reject.
Contoso Ltd. requires the following table logic:
- If a user tries to enter a price greater than the cost on a new Asset row, the row must display an inline error message.
- If a user tries to save changes to a Technician row where the TechCheck ref column is empty, the action must be prevented and a message explaining the action must be displayed.
Any updates made to Technician profiles in TechCheck must be mirrored in Dataverse by using a custom integration. The developers building the integration require an index for performant searches on the Technician table.
Data model and app design
Contoso Ltd. plans to use Dataverse as its central data platform. Log storage must be minimized.
Tables
The following tables are required for data modeling and the app design:
- Assets: Stores information about solar panels and wind turbines
- Maintenance Requests: Tracks issues and maintenance activities. The table must include the following columns:
- Request ID (auto-number)
- External Request Code (text)
- Assigned
- Technician (lookup to Technicians)
- Report (lookup to Maintenance Reports)
- Technician updated (Yes/No)
- Maintenance Reports: Tracks the results of maintenance reports
- Technicians: Stores technician assignment data. The table must include the following columns:
- Full Name (Text)
- Mobile phone number (Text)
- Email (Text)
- Seniority (Choice)
- TechCheck ref (Text)
Data modeling
The data model must provide the following functionality:
- Maintenance Requests must:
- be uniquely identifiable across systems.
- have two inactive statuses, Cancelled and Duplicate.
- If a new option is added to an existing set of options, it must be made available automatically for selection on all columns that use the set.
- A new column named Priority must be added to multiple tables. Users must be able to select only one option from the following set per row:
- Low
- Medium
- High
- Critical
Changes to the Technician column on Maintenance Requests must be tracked for compliance purposes. Rows must include the names of previous and current technicians and the time of the change.
Relationship requirements
- One asset can be related to many maintenance requests. A maintenance request can have many assets.
- A maintenance request can have only zero or one maintenance report.
- Only one Technician can be related to a Maintenance Request at a time.
- When a Maintenance Request is deleted, any Maintenance Reports associated with it must also be deleted, but this action should be prevented if there is value in the Technician lookup.
- When a Maintenance Request is assigned to a different owner, the Maintenance Report associated with it must be reassigned to the new owner as well, but the associated Technician should stay with the current owner.
App design
The Technicians table contains the following public views:
- Senior Technicians
- Junior Technicians
The Senior Technician view must be available through the table list view selector to a set of specific users only.
A tester creates a personal view named Hot Assets on the Assets table. The tester recognizes that the view is useful for the entire testing team. The view must be made accessible to the team.
You need to define the alternate key for the Technicians table by using the TechCheck ref column.
Which setting should you apply to the TechCheck ref column?
Answer: D
Explanation:
This column is required.
Scenario:
Contoso Ltd. requires the following table logic:
If a user tries to save changes to a Technician row where the TechCheck ref column is empty, the action must be prevented and a message explaining the action must be displayed.
NEW QUESTION # 81
A company is designing a Power Platform solution that includes a model-driven app used by customer service representatives to manage support cases.
The company is evaluating which solution component to include in the app. The solution must meet the following requirements:
- Users must interact with system-generated responses while working
within forms and views.
- Responses must reflect the current data and context in the app.
- Users must remain within the app while interacting with the solution.
You need to recommend solution components for the app.
Which two components should you recommend? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
Answer: C,D
Explanation:
[B]
A Microsoft Copilot Studio agent fulfills these specific requirements by providing embedded, context-aware AI directly inside the user's workflow without disrupting their activities.
In-Form Interactions: Using the Agent response component, agents can be embedded directly into the layout of a model-driven form. This prevents context switching, allowing users to interact with responses alongside their primary workspace.
Real-Time Context: By leveraging Agent APIs, the agent is automatically passed dynamic app data-such as case details, customer information, and recent interactions-triggering specific topics that tailor responses to the exact current record.
Rich Native Formatting: The solution accommodates Markdown text, images, videos, and Adaptive Cards directly in forms. Customer service representatives can therefore review procedures and examine troubleshooting information without ever leaving the app.
[D]
You should include an App assistant agent (also known as a Copilot sidecar or embedded Copilot agent) in your Power Platform solution.
In-App Interaction: An embedded Copilot Studio agent integrates directly into the model-driven app as a sidepane sidecar or page component. This satisfies the requirement that users must remain within the app.
Context-Aware Responses: Modern app assistant agents inherently access the active form context, row data, and selected view items. This fulfills the requirement that responses must reflect current data and context.
Direct Interaction: Representatives can chat with, trigger, and review system-generated outputs directly beside their active workspace, allowing seamless interaction within forms and views.
Reference:
https://learn.microsoft.com/en-us/power-platform/architecture/reference-architectures/contextual-ai-model-driven-app
NEW QUESTION # 82
Case Study 2 - Fabrikam Inc
Background
Fabrikam Inc. is an energy provider that operates wind and solar farms across multiple countries and regions. The company uses Microsoft Power Platform to manage asset maintenance, technician workflows, and predictive analytics.
Field technicians use canvas apps on mobile devices to capture inspection and repair data.
Operations managers use model-driven apps to monitor asset performance and maintenance history.
The company plans to enhance its platform by introducing AI-driven insights, improving reuse across applications, and establishing a formal application lifecycle management (ALM) strategy.
Current environment
Applications
Field technicians use an outdated mobile app to log maintenance activities and capture asset readings in SharePoint Online.
Operations managers use a model-driven app to review maintenance records and asset performance trends.
Development practices
Developers build and modify applications directly in the production environment.
There is NO structured ALM process.
Solutions are NOT consistently used to package or deploy application components.
Reusable components are inconsistently implemented across apps, leading to duplication.
AI integration
Fabrikam Inc. plans to actively explore generative AI usage as part of the next phase of work.
Business requirement
Application development
The outdated mobile app must be replaced with a new app that supports responsive design principles, provides full control over the UI, and allows technicians to take and upload photos directly from their mobile devices.
The new app for the field technicians requires the name of the technician to be persisted on the home screen only. In addition, work orders must be displayed within a gallery.
All new apps must connect to a scalable, cloud-based relational data store.
Apps must support efficient data entry for technicians in the field.
Reusable UI elements must be implemented to reduce duplication.
AI capabilities
The company requires a generative AI solution to manage customer complaint responses and create custom inspection reports that align to an existing template.
Customer complaint responses must be generated in applications and based on emails being sent to a mailbox.
Custom AI development must be minimized.
Generative AI reusability
Generative AI solutions must accept dynamic inputs to adapt to different scenarios.
Generative AI solutions must be reusable across different Power Platform services.
Extensibility
Custom UI form components must be reusable across applications.
Use of server-side custom code must be minimized where possible.
Technical requirements
Application lifecycle management (ALM)
Separate environments must be used for development, testing, and production.
Solutions must be used to package application components, segmented based on functional areas.
Managed solutions must be deployed to the production environment.
Validation must occur before deployment to production.
Data processing
Aggregated values across related rows must be displayed for reporting.
Calculations must update automatically as new data is entered. Calculation data must be limited to a maximum length of 10.
Issues
Duplicate logic exists across multiple canvas apps.
Developers frequently overwrite changes in production.
Generative AI solutions produce inconsistent outputs due to missing or inconsistent inputs.
Maintenance metrics are not consistently calculated across related rows.
You need to implement the extensibility requirements.
Which two options should you use? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
Answer: B,E
Explanation:
Scenario:
Extensibility
Custom UI form components must be reusable across applications.
Use of server-side custom code must be minimized where possible.
The two features that could be used to meet both requirements are Business rule and Power Apps component framework control.
Business rule: This feature directly aligns with the requirement to minimize server-side custom code. Business rules provide a completely no-code/low-code graphical interface to handle form logic, such as setting column values, showing/hiding fields, and validating data without writing custom scripts or plugins.
Power Apps component framework control (PCF control): This feature directly addresses the requirement for custom UI form components that must be reusable across applications.
Professional developers can create advanced visual UI components (such as sliders, dials, or custom interactive forms) and package them so they can be easily reused multiple times across canvas apps, model-driven apps, and different tables/forms.
Reference:
https://learn.microsoft.com/en-us/power-apps/developer/component-framework/overview
NEW QUESTION # 83
A company uses Microsoft Dataverse to manage prospects. The company has a business process flow named BPFA that is associated with the Prospect entity to streamline the prospect management process.
You add a field named Category to the Prospect entity. You create additional business process flows. You apply the business process flows to Prospect records based on the selected category.
Users can switch to any other newly configured business process flows but must not use BPFA.
You need to configure the solution.
What are two possible ways to achieve this goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
Answer: A,C
Explanation:
Both deactivating the old business process flow and removing all of its privileges are valid, complete solutions to prevent users from using the old flow while allowing them to use the newly configured BPFs.
Reference:
https://learn.microsoft.com/en-us/power-automate/business-process-flows-overview
NEW QUESTION # 84
You create a parent entity and a child entity. The parent entity has a 1: N relationship with the child entity.
You need to ensure that when the owner changes on the parent record that all child records are assigned to the new owner.
You need to configure the relationship behavior type.
What should you use?
Answer: B
NEW QUESTION # 85
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