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Salesforce MCAE-Con-201 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Visitors and Prospects8%- Explain how visitors are converted into prospects
- Describe how prospects are tracked and identified
- Explain the differences between visitors and prospects
Topic 2: Engagement Studio17%- Explain how to test and activate Engagement Studio programs
- Describe how to analyze Engagement Studio performance
- Explain how to design and build Engagement Studio programs
- Describe how to use triggers, rules, and actions
Topic 3: Administration11%- Describe how to manage users, roles, and permissions
- Explain how to configure Account Engagement settings
- Describe how to configure and manage email sending domains
- Explain how to set up and manage connectors (e.g., Salesforce CRM)
Topic 4: Email Marketing20%- Explain how to use dynamic content in emails
- Describe how to manage email deliverability and compliance (CAN-SPAM, GDPR)
- Describe how to manage email templates
- Explain how to create and send emails
- Explain how to analyze email performance metrics
Topic 5: Lead Management24%- Explain how to use automation rules for lead management
- Describe how to manage prospects in the recycle bin
- Explain how to configure and manage scoring and grading
- Describe how to set up and manage assignment rules
Topic 6: Account Engagement Forms, Form Handlers and Landing Pages20%- Describe how to use form handlers
- Explain how to create and publish landing pages
- Explain how to create and configure Account Engagement forms
- Describe how to use dynamic content

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Salesforce Certified Marketing Cloud Account Engagement Consultant Sample Questions (Q114-Q119):

NEW QUESTION # 114
Is it possible to split Dynamic Lists into more than two Static Lists?

Answer: A


NEW QUESTION # 115
What access should sales and marketing users have to access embedded analytics dashboards?

Answer: B


NEW QUESTION # 116
LenoxSoft has completed testing in a Salesforce Sandbox org. What steps will ensure a successful move to the Salesforce Production org?

Answer: A,B,E


NEW QUESTION # 117
A Marketing Cloud Account Engagement administrator just created scoring categories for each product line.
Assets from Folder A are aligned to Scoring Category A, and assets from Folder B are aligned to Scoring Category B.
What action should the admin take to ensure the sales team can view this new category score for each lead or contact?

Answer: C


NEW QUESTION # 118
Lenoxsoft currently has prospect data in another email-sending platform, and they want to migrate it over to Marketing Cloud Account Engagement. The system has a list of mailable prospects and a list of unmailable prospects who unsubscribed/opted-out that do NOT exist in Salesforce. The marketing team wants to make sure that they stay complaint with the permission-based Marketing Policy while maintaining their database of unsubscribed/opted out prospects when they migrate this data over to Marketing Cloud Account Engagement.
How should the data be imported?

Answer: B


NEW QUESTION # 119
......

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