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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Profile and Permission Sets | 12% | - Manage user profiles - Create and assign permission sets - Configure field-level security - Understand roles and role hierarchy |
| Topic 2: Business Logic | 20% | - Create formula fields - Configure approval processes - Understand workflow rules and Flow - Understand validation rules - Create roll-up summary fields |
| Topic 3: Data Management | 10% | - Understand duplicate rules and matching - Use Data Import Wizard - Import and export data using Data Loader |
| Topic 4: Salesforce Platform Fundamentals | 10% | - Explain the multi-tenant Salesforce platform - Describe the Salesforce architecture - Understand Salesforce object model - Navigate the Salesforce UI |
| Topic 5: Analytics | 10% | - Understand report types - Create and customize reports - Build dashboards |
| Topic 6: Salesforce Mobile | 8% | - Configure compact layouts for mobile - Understand Salesforce Mobile app features |
| Topic 7: User Interface | 16% | - Customize page layouts - Create and customize list views - Understand Lightning Experience UI - Create and customize reports and dashboards |
| Topic 8: Data Modeling | 14% | - Create relationship fields (Lookup, Master-Detail) - Create custom objects - Understand Schema Builder - Set field-level security - Create custom fields (data types) |
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NEW QUESTION # 90
A Salesforce associate recently relocated from Get Cloudy Consulting s San Francisco office to its new London office. The associate wants to change their work hours information in the Salesforce org to reflect their new time zone.
Which method is easiest to change these settings?
Answer: A
Explanation:
The easiest method to change the work hours information in the Salesforce org to reflect the new time zone is to go to Settings -> Personal Information -> My Work Information, and select the appropriate time zone from the drop-down menu.
NEW QUESTION # 91
A Salesforce associate wants to filter a Lead report by a secondary industry field.
Who would the associate typically work with to get a new field added in their Salesforce org?
Answer: B
Explanation:
The person that the associate would typically work with to get a new field added in their Salesforce org is a Salesforce Administrator. A Salesforce Administrator is someone who configures and manages the Salesforce platform for their organization. They can create and customize objects, fields, layouts, reports, dashboards, and other features to meet the specific needs of their users
NEW QUESTION # 92
Get Cloudy Consulting plans to implement Agentforce to enhance their sales team's efficiency.
Which activity does Agentforce support?
Answer: C
Explanation:
Agentforce, part of Salesforce's Sales Cloud, utilizes Einstein AI and predictive analytics to enhance the efficiency of sales teams. Key capabilities of Agentforce include:
* Lead Scoring: Using AI to assign scores based on the likelihood of conversion, allowing sales teams to prioritize activities.
* Opportunity Insights: Providing actionable recommendations based on historical and predictive data.
* Next Best Action: Offering suggestions to engage leads effectively.
* A. Scheduling meetings with leads: This functionality may involve Salesforce Calendar or integrated scheduling tools, not directly Agentforce.
* C. Automating emails to leads at pre-defined times: This is a feature of Salesforce Pardot or Marketing Cloud, not Agentforce.
References from Salesforce Documentation:
* Salesforce Sales Cloud Overview
* Einstein Lead Scoring
* Salesforce Associate Exam Guide
NEW QUESTION # 93
A Salesforce associate is looking at a custom Contact list view and wants to show more information from the record.
What should they do to add the missing key columns?
Answer: A
Explanation:
Selecting Fields to Display is what the associate should do to add the missing key columns to the custom Contact list view. Selecting Fields to Display is a feature that allows the user to choose which fields to show as columns in the list view, and in what order. The user can select up to 15 fields to display, and drag and drop the fields to rearrange the column order. Editing list filters is a feature that allows the user to apply one or more criteria to filter the records that are displayed in the list view. The user can select a field, an operator, and a value for each filter, and combine multiple filters with AND or OR logic. Editing sharing settings is a feature that allows the user to control the access and visibility of records for different users and groups. The user can define the organization-wide default, role hierarchy, sharing rules, and manual sharing for each object.
NEW QUESTION # 94
Which Salesforce role produces data-driven solutions by eliciting, documenting, and examining requirements around organizational challenges?
Answer: A
Explanation:
A business analyst produces data-driven solutions by eliciting, documenting, and examining requirements around organizational challenges. A business analyst also helps design and implement solutions using Salesforce tools and best practices
NEW QUESTION # 95
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