Plat-UX-102 Test Sample Online - Plat-UX-102 Study Group

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Salesforce Plat-UX-102 Exam Syllabus Topics:

SectionObjectives
Tools and Artifacts- Salesforce platform capabilities
  • 1. Feasibility, desirability, viability assessment
    • 2. High-level platform feature mapping
      - Co-creation methods
      • 1. Design collaboration techniques
        • 2. Stakeholder workshops
          Intangible Deliverables- Communication and visioning
          • 1. Vision presentation techniques
            • 2. Storytelling for product strategy
              - Stakeholder alignment
              • 1. Stakeholder engagement strategies
                • 2. Cross-functional relationship mapping
                  Value Design- Challenge framing and problem definition
                  • 1. Defining effective challenge statements
                    • 2. Understanding organizational dynamics
                      - Strategic direction
                      • 1. Innovation opportunity identification
                        • 2. Business outcome alignment

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                          Salesforce Certified Platform Strategy Designer Sample Questions (Q49-Q54):

                          NEW QUESTION # 49
                          Cloud Kicks has uncovered a trend in parents and children wearing similar, coordinated fashion. A strategy designer is scoping a project to explore the potential of this opportunity. When should families be invited to co-create with designers?

                          Answer: B

                          Explanation:
                          The best time to invite families to co-create with designers for a new footwear line is during the concepting phase, as this helps generate and validate ideas that meet the user needs and preferences, and foster user engagement and loyalty. Roadmapping or prototyping may not be suitable for co-creation, as they are more focused on planning and testing the solution.


                          NEW QUESTION # 50
                          Executive stakeholders have a variety of projects they want to bring to the market across multiple priorities.
                          What is the most effective way a strategy designer could influence the stakeholders?

                          Answer: A

                          Explanation:
                          Prioritizing strategies based on top stakeholder metrics and outcomes drives executive alignment. In the Platform Strategy Designer context, this question belongs primarily to Intangible Deliverables. In Intangible Deliverables, the strategy designer creates alignment, trust, shared understanding, ethical awareness, and persuasive communication so that people can make coordinated decisions around the intended future state.
                          Influence is strongest when recommendations are framed around outcomes the audience is accountable for.
                          Connecting design work to customer value, revenue, retention, efficiency, risk, or strategic priorities makes the recommendation relevant without reducing the work to presentation style alone. Here, Orient around outcomes that matter to stakeholders. is the strongest choice because it most directly matches the outcome, constraint, or decision described in the scenario. The other choices may be useful in a different stage or for a different question, but they do not address the central requirement as directly. Invite stakeholders as optional to all design team reviews. focuses attention elsewhere, while Create teambuilding events with stakeholders to build trust. addresses a related concern without providing the same fit to the scenario ' s stated objective. That distinction is important on the exam: select the method or capability that resolves the specific uncertainty in the scenario rather than the option that is merely plausible in a broader project.
                          Study Guide Topics: Intangible Deliverables
                          Official Salesforce Reference: Alignment as a Strategic Craft - Gain Alignment


                          NEW QUESTION # 51
                          A strategy designer is planning a remote workshop with a team from their partner company using a new digital collaboration tool. Many employees at the partner company have much less experience with technology. Which activity should ensure the workshop is accessible to all participants?

                          Answer: C

                          Explanation:
                          Giving participants early access to the tool so they can build familiarity before the workshop directly addresses the accessibility barrier posed by their lower tech experience. In the Platform Strategy Designer context, this question belongs primarily to Leveraging Adjacent Roles/Skills. In Leveraging Adjacent Roles
                          /Skills, the strategy designer works effectively with architects, developers, business analysts, organizational designers, accessibility specialists, and other disciplines so that strategy can move into feasible execution.
                          Advance access reduces participation barriers by allowing people to learn the collaboration tool, test access, and request help before the live workshop. This preserves workshop time for the actual design activity and makes participation more equitable for people with different levels of technical confidence. Here, Allow access to the tool ahead of time and make sure participants are familiar before getting started. is the strongest choice because it most directly matches the outcome, constraint, or decision described in the scenario. The other choices may be useful in a different stage or for a different question, but they do not address the central requirement as directly. Conduct an in-person session with the partner company; collaboration is best when done face-to-face. focuses attention elsewhere, while Ask a friend to test the tools first and give feedback on how user-friendly the activities are. addresses a related concern without providing the same fit to the scenario
                          ' s stated objective.
                          Study Guide Topics: Leveraging Adjacent Roles/Skills
                          Official Salesforce Reference: Platform Strategy Designer Certification Prep - Leveraging Adjacent Roles
                          /Skills


                          NEW QUESTION # 52
                          An online retailer developing a new sales strategy that releases a new, limited time promotion every 10 minutes to keep shoppers engaged.
                          The retailer's strategy designer has concerns that the promotion falls into an ethical risk zone around addiction.
                          Which strategy should be used to bring potential issues to light?

                          Answer: B

                          Explanation:
                          The best strategy to use to bring potential issues to light for a sales strategy that falls into an ethical risk zone around addiction is to design a workshop for the team to slow down and think through the potential consequences of the strategy and uncover stakeholder perspectives, as this helps foster ethical awareness, reflection, and dialogue. Releasing the project as intended or creating a provocative presentation may not address the ethical risk or create alignment.


                          NEW QUESTION # 53
                          Cloud Kicks has released a wearable device for athletes but struggles to find product market fit. The design team begins an initiative to better understand user needs and improve the device. What should the strategy designer do to engage with internal stakeholders invested in the project?

                          Answer: A

                          Explanation:
                          Defining shared success metrics and maintaining regular progress communication maintains alignment across internal groups. In the Platform Strategy Designer context, this question belongs primarily to Intangible Deliverables. In Intangible Deliverables, the strategy designer creates alignment, trust, shared understanding, ethical awareness, and persuasive communication so that people can make coordinated decisions around the intended future state. Alignment on success gives stakeholders a common decision criterion throughout the project. Without it, each function can optimize for a different outcome; with it, progress updates and trade- offs can be evaluated against a shared definition rather than personal or departmental preference. Here, Align stakeholders on what success for the initiative looks like and communicate progress throughout the project. is the strongest choice because it most directly matches the outcome, constraint, or decision described in the scenario. The other choices may be useful in a different stage or for a different question, but they do not address the central requirement as directly. Assign specific tasks to each stakeholder so they each add something important to the project. focuses attention elsewhere, while Survey stakeholders for insights and ideas, as their diverse perspectives are likely to uncover unmet needs. addresses a related concern without providing the same fit to the scenario ' s stated objective.
                          Study Guide Topics: Intangible Deliverables
                          Official Salesforce Reference: Alignment as a Strategic Craft - Gain Alignment


                          NEW QUESTION # 54
                          ......

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