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| Section | Weight | Objectives |
|---|---|---|
| Security | 15% | - Security governance and compliance - Data protection and retention policies - Audit and monitoring |
| App Administration | 10% | - Integration management - Workflow Builder usage - App installation and configuration |
| Enabling Slack Success | 15% | - Analytics and usage measurement - Optimization and training - Adoption strategy and best practices |
| Workspace Administration | 9% | - Workspace visibility and configuration - Workspace creation and approval process - Multi-workspace architecture design |
| Channel and User Group Administration | 28% | - User group creation and administration - Channel types and management - Archiving and deletion policies |
| Fundamentals | 9% | - User roles and responsibilities - Workspace and organization settings and dashboards - Slack paid plan features |
| User Lifecycle Management | 14% | - Authentication and access control - User provisioning methods - Guest account management |
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NEW QUESTION # 29
You're a Workspace Admin looking to set up a user group for a new hire class your organization has recently hired.
What is a key benefit of setting up a user group for these individuals?
Answer: B
Explanation:
Slack recommends user groups for onboarding because:
"User groups allow admins to easily manage membership in multiple channels by adding the user group to those channels, ensuring no member is missed and simplifying onboarding processes." Options A and D misrepresent how access is managed (user groups do not automatically restrict channel access), and C is incorrect because mentions depend on group settings and channel memberships.
(Reference: Slack Administration Study Guide - Managing User Groups for Onboarding)
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NEW QUESTION # 30
You're a Workspace Admin, and you want all new users to be added to several important channels when they first log in.
What should you do to ensure new users automatically join these channels?
(Select the best answer.)
Answer: D
Explanation:
Slack officially supports configuring Default Channels for workspaces:
"Default channels are channels that new members will automatically join when they first sign in to Slack." Creating workflows (A) or pinning channels (B) are helpful for awareness but don't enforce automatic joining.
Training managers manually (C) is inefficient and prone to errors.
(Reference: Slack Administration Study Guide - Managing Default Channels)
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NEW QUESTION # 31
You're a Slack Org Owner at Acme Inc. Several employees report that public channels are difficult to search and find. This results in channel sprawl or duplicative channels being created by employees. The Slack experience is now noisy and confusing. You need a solution to address this while still enabling members to create channels quickly.
What should you do?
(Select the best answer.)
Answer: C
Explanation:
Slack recommends setting and communicating a strong channel naming and creation policy to improve discoverability and reduce confusion.
According to Slack best practices for channel management:
"A consistent channel naming convention helps employees find information more easily and prevents the creation of duplicative channels. A documented and communicated policy ensures that channel creators follow structure guidelines without needing admin intervention." Pinning guides (A) and posting lists (B) are helpful for awareness but do not solve the underlying structural issues. Requiring admins for every new channel (C) is too restrictive and counter to Slack's flexibility model.
(Reference: Slack Administration Study Guide - Channel Management and Naming Conventions)
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NEW QUESTION # 32
Takeshi is an Org Admin on Enterprise Grid. A business leader asks him to create an org-wide channel for a cross-functional company project, but he replies that he needs to create a cross-workspace channel instead.
Which of the following best describes why a multi-workspace channel is more appropriate than an org-wide channel in this scenario?
Answer: C
Explanation:
In Enterprise Grid, an org-wide channel is intended for communications relevant to all members across all workspaces. Slack documentation states:
"Org-wide channels are automatically shared with every workspace in your organization and should be used for information that applies to everyone, such as company-wide announcements." Since a cross-functional project would involve specific participants and not the entire organization, a multi- workspace channel is a more appropriate and flexible solution.
(Reference: Slack Administration Study Guide - Enterprise Grid Channels and Communication Best Practices)
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NEW QUESTION # 33
Large Inc has a number of apps pre-approved in the App Directory for their teams to use, but their admins want to nominate a group of "App Approval Ambassadors" in addition to their Workspace Owners. These
"Ambassadors" will be responsible for reviewing and approving or denying apps in a #plz-app-request channel.
How can the Org Admin ensure that these "Ambassadors" are able to most efficiently approve or deny apps?
Answer: B
Explanation:
In Enterprise Grid, you can:
"Delegate app management by selecting specific members or user groups who are allowed to review, approve, and manage app requests." This provides a controlled and efficient way to expand app review capabilities without elevating users to Workspace Owner or Admin roles.
(Reference: Slack Administration Study Guide - App Management and Delegated App Approvals)
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NEW QUESTION # 34
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