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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Best Fit Solutioning | 27% | - Gather, analyze and simplify business requirements - Map requirements to appropriate OmniStudio tools - Design solutions using OmniStudio best practices |
| Topic 2: OmniScripts | 27% | - Validate and align OmniScript processes with requirements - Map business processes to OmniScript components - Structure and components of OmniScripts |
| Topic 3: FlexCards | 23% | - Design FlexCards to meet requirements - Collect and organize customer 360 information - Capabilities, use cases and purpose of FlexCards |
| Topic 4: Data Tools | 23% | - Purpose and benefits of DataRaptors and Integration Procedures - Calculation Matrices and Procedures: use and benefits - Design DataRaptors and Integration Procedures |
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NEW QUESTION # 38
You want to display Chatter feeds, users, groups, and followers, especially in mobile applications.
Also, you want to provide programmatic access to files, recommendations, topics, notifications, and Data.com purchasing. Which of the following option should you use to do this?
Answer: D
Explanation:
Chatter REST API Overview: The Chatter REST API is a specialized subset of the Salesforce REST API, optimized for social collaboration features. It provides access to Chatter-specific functionality (e.g., feeds, posts, comments, groups, users, followers) and extends to related features like files (Chatter Files), recommendations, topics, notifications, and even Data.com purchasing integrations.
NEW QUESTION # 39
Which element in an OmniScript allows a consultant to repeat a group of input fields multiple times, such as collecting information for multiple dependents?
Answer: D
Explanation:
A Repeatable Block (or Loop element, depending on version) allows users to dynamically add or remove sets of related input fields, such as adding multiple dependents or beneficiaries.
NEW QUESTION # 40
Agents for an insurance company need to know the current and past weather conditions when creating claims for customers. The consultant implements a FlexCard for weather conditions in the console to ensure the agents have access to the information. The FlexCard needs to provide fields extracted from a weather API and an account field from Salesforce.
According to best practice, what data source should be used?
Answer: A
Explanation:
An Integration Procedure is the best data source to use for a FlexCard that needs to provide fields from both an external API and a Salesforce object. An Integration Procedure can combine multiple DataRaptor actions, such as Extract, Transform, and Load, and also invoke REST or SOAP services. This way, the FlexCard can display data from different sources in one place
NEW QUESTION # 41
A company begins a project to unify its customer data across the enterprise. After completing the discovery t analysis phases of the project, the project team recommends FlexCards as the primary solution. The stake holder of the project are excited to move forward with this recommendation. However, IT is concerned that creating FlexCards will require custom coding and advanced technical skills they do not have on their team.
Which two features should the consultant highlight to address IT's concerns?
Choose 2answers
Answer: B,C
Explanation:
The two features that the consultant should highlight to address IT's concerns are Custom Styles and FlexCard Designer. Custom Styles are a feature that allows applying custom CSS properties to an OmniScript or a FlexCard element. Custom Styles do not require any coding skills, and can be easily configured using a graphical interface. FlexCard Designer is a tool that allows creating and editing FlexCards using a drag-and- drop interface. FlexCard Designer also does not require any coding skills, and can be used by anyone who has access to OmniStudio tools
NEW QUESTION # 42
A consultant needs to expose an OmniScript to external, unauthenticated users on a public website. What should be configured?
Answer: B
Explanation:
To expose an OmniScript to unauthenticated users, it must be embedded on a public Experience Cloud (Community) site with Guest User profile permissions properly configured to access the underlying OmniStudio components.
NEW QUESTION # 43
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