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| Section | Weight | Objectives |
|---|---|---|
| Experience Cloud Basics | 8% | - Platform capabilities and limitations - Use cases and benefits of Experience Cloud - Experience types and use scenarios |
| Customization Considerations and Limitations | 7% | - Declarative vs programmatic options - Performance and scalability - Limits and governor considerations |
| Adoption and Analytics | 5% | - Engagement and adoption strategies - Moderation and community governance - Reporting and dashboards |
| Branding, Personalization, and Content | 15% | - Branding and layout customization - Content management and CMS integration - Personalization and targeted content |
| User Creation and Authentication | 13% | - External user activation and permissions - Single Sign-On and identity providers - User provisioning methods |
| Templates and Themes | 10% | - Lightning and Visualforce options - Template selection and configuration - Theme customization and design |
| Sharing, Visibility, and Licensing | 17% | - Sharing rules and external visibility - License types and allocation - Data access and security model |
| Administration, Setup, and Configuration | 25% | - Deployment and migration - PRM and service integration - Site setup and activation |
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NEW QUESTION # 64
A consultant recently finished gathering requirements for a Cloud Kicks (CK) project that will launch five new Customer Experience Cloud sites worldwide, all on a brand new Salesforce org. The purpose of these sites is to a generate buzz around new CK models and crowdsource new ideas for the RAD department. The consultant knows Multiple Books that they need to enable moderation and rate limit rules as part of their planning and must meet the following requirements:
* Each site must have three unique content moderation rules that flag specific keywords.
* Each site must have four unique rate rules that govern posting limits.
* All authenticated users must be able to post on demand. Calculator
What should the consultant consider doing before beginning work on these sites?
Answer: D
Explanation:
Before beginning work on these sites, the consultant should notify the stakeholders that the number of both moderation and rate rules exceeds the org limit. Moderation rules are rules that flag orblock content based on keywords, phrases, or patterns. Raterules are rules that limit the number of posts or comments a user can make in a given time period. The org limit for moderation rules is 10 and the org limit for rate rules is 5. Since each site needs 3 moderation rules and 4 rate rules, the total numberof rules for 5 sites is 15 moderation rules and 20 rate rules, which exceed the org limit.
NEW QUESTION # 65
Get Cloudy Consulting wants to leverage Metadata API for migrating changes between environments.
What are the three key features of Metadata API?
Metadata API might require manual migration for changes that involve unsupported settings and features.
Answer: A,B,D
Explanation:
Three key features of Metadata API are A, B, and C. Metadata API is an API that allows you toretrieve, deploy, create, update, or delete customization information in your Salesforce org, such as custom objects, fields, tabs, or pages. Metadata API is ideal when multiple work streams are involved, because it allows you to manage changes across different environments and teams. Metadata API can be used programmatically as well as declaratively, because it supports both code-based tools and point-and-click tools for working with metadata. Metadata API is ideal for when the changes are complex, becauseit allows you to handle fine- grained customizations and dependencies.
NEW QUESTION # 66
Universal Containers (UC) wants to create a do-it-yourself site for its existing and prospective customers. The site will contain articles, belong manuals, and FAQs. Users will be able to ask questions and answer other users' questions on the site.
Which two Experience Cloud features should UC focus on as it starts building out the site?
Choose 2 answers
Answer: A,B
Explanation:
To create a do-it-yourself site for its existing and prospective customers, UC should focus on two Experience Cloud features:
* Guest user and public access settings. These settings allow you to control what unauthenticated users can see and do on your site, such as viewing articles, manuals, and FAQs, or asking and answering questions.
* Content Delivery Network. This is a feature that allows you to improve the performance of your site by caching static resources, such as images, JavaScript, and CSS files. This can enhance the user experience and reduce the load on your server.
NEW QUESTION # 67
A consultant is asked to set up a new experience using the Customer service template. The articles from an existing knowledge base must be exposed in the new site.
What are the two ways the consultant should associate the articles with topics?
Choose 2 answers
Answer: A,B
Explanation:
Two ways the consultant should associate the articles with topics are A and D. Topics are keywords or phrases that help users find and organize content in Experience Cloud sites. To associate articles with topics, you can select the appropriate topics on the Knowledge tab within Lightning Experience, which allows you to view and edit articles in a list or Kanban view. You can also manually add one or more topics to each article within Workspaces, which allows you to create and manage articles in a collaborative environment.
NEW QUESTION # 68
Northern Trail Outfitters (NIO) is considering how to manage its accounts for the B2B portion of its business.
NIO uses person accounts for its B2C business, and business accounts with related contacts for its B2B business. NTO has several B2B customer accounts that are very large. These accounts have child accounts that represent departments and opportunities at the department level that will needto be visible to users at the parent account level. NTO has Customer Community Plus licenses.
How should NTO manage its accounts in its Partner Community?
Answer: A
Explanation:
This option allows NTO to manage its B2B accounts with multiple levels of hierarchy and grant record access based on the account relationship. External Account Hierarchy is a feature that enables this functionality for Customer Community Plus users. With this feature, users can view and edit records associated with their own account andany child accounts in the hierarchy3
NEW QUESTION # 69
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