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SAP C_C4HCX Exam Syllabus Topics:

SectionWeightObjectives
SAP Sales Cloud and SAP Service Cloud11-20%- Sales process configuration
- Integration with back-end systems
- Service ticket workflows
SAP Commerce Cloud11-20%- Order management
- Commerce solution architecture
- Storefront and catalog management
The Intelligent Enterprise<=10%- Understanding SAP's End-to-End Business Processes
- SAP Business Suite Strategy
Extensibility in SAP CX Solutions11-20%- Low-code/No-code development (SAP Build)
- Side-by-side extensibility using SAP BTP
- In-app extensibility
Managing Clean Core<=10%- Applying clean core methodology to SAP CX solutions
- Evaluating for clean core principles
SAP Integration Suite11-20%- API Management
- Integration strategy and architecture
- Cloud Integration capabilities
- Open Connectors
SAP Customer Data Solutions11-20%- Customer Data Cloud (Identity and Consent)
- Customer Data Platform (Unification and Segmentation)
SAP Emarsys Customer Engagement and SAP Marketing Cloud<=10%- Campaign management
- Customer segmentation
- Marketing automation strategies

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SAP Certified - Solution Architect - SAP Customer Experience Sample Questions (Q55-Q60):

NEW QUESTION # 55
Which of the following are integration styles according to the SAP Integration Solution Advisory Methodology?
Note: There are 3 correct answers to this question.

Answer: B,C,D


NEW QUESTION # 56
What is the SAP Customer Identity from SAP Customer Data Cloud used for?
Note: There are 3 correct answers to this question.

Answer: A,B,D


NEW QUESTION # 57
How can SAP Marketing Cloud help customers drive their business?
Note: There are 3 correct answers to this question.

Answer: C,D,E


NEW QUESTION # 58
Which functions are available in the Automation Center feature in SAP Emarsys Customer Engagement?
Note: There are 2 correct answers to this question.

Answer: A,D


NEW QUESTION # 59
What analytics/reporting options are available for SAP Sales Cloud?
Note: There are 3 correct answers to this question.

Answer: A,B,E


NEW QUESTION # 60
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